Acton Toyota Service Department
Acton Toyota Service Department at Acton Toyota of Littleton

Acton Toyota Service Department

Acton Toyota of Littleton

221 Great Road
Littleton, MA 01460

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4.0
588 Reviews

The Service Department at Acton Toyota of Littleton is the perennial winner of Toyota's Service Excellence Award. This prestigious award is presented to an exclusive group of Toyota dealerships nationally that "excel in a series of categories focused on increasing customer satisfaction during their Toyota Service experience." Moreover, "dealerships who earn this award have trained Certified Service Managers as well as continuous technician training to ensure the highest quality work on customers' Toyota vehicles."

4.0

588 Reviews

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588 Reviews of Acton Toyota Service Department

April 18, 2026

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Employee Rating

This is an amazing dealership! I would recommend everyone to go to Acton Toyota. They have an amazing selection of used and new vehicles. All of the sales people were very helpful. More

by Camerondybus
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Recommend Dealer
Yes

Other Employees Tagged: Wellington Pereira, Ron Lee , Oscar Villigran

March 10, 2026

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Mounir was my salesman and he was very helpful & patient. Shawn the sales manager very friendly and willing to help as well. We found the right vehicle for me. Would recommend to a friend/family member! More

by rachelp1501
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Gormley , Mounir

March 03, 2026

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Team Oren is the best. Everyone (Oren, Joe, Jim, Josiah and Will) went above and beyond to get me into my 4th Rav 4 from Acton. I travel from the South Shore just because o More

by Etk9796
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Recommend Dealer
Yes

Other Employees Tagged: Oren Goldstein , Joe, Josiah, Jim , Will

February 16, 2026

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I recently purchased a Toyota Corolla hybrid from Acton Toyota of Littleton, and it was the best car-buying experience I’ve had. Naithan was knowledgeable, professional, and never pressured me into a decis More

by Jordan
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Recommend Dealer
Yes

Other Employees Tagged: Naithan Tendo, Ron Lee

February 15, 2026

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I recently purchased a vehicle at Acton Toyota of Littleton and had the pleasure of working with Emma. She is the most efficient sales agent I’ve ever worked with. She didn't waste a second of my tim More

by jocelynu121
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Gormley, Emma Mann

February 14, 2026

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Had a great experience with Peter, he was super helpful and knowledgeable. I recommend him to anyone whom are interested in purchasing a vehicle! More

by Kent
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Recommend Dealer
Yes

Other Employees Tagged: Peter Cochis

February 12, 2026

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The only car dealer ship I have left a positive review for Acton Toyota has a great team and amazing service. I have 100% confidence when buying here know I’m getting the best deal and car. Thank you agai More

by Lira
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Recommend Dealer
Yes

Other Employees Tagged: Ron Lee

October 11, 2025

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My first experience with Acton Toyota was when they helped me locate a reasonably priced used Toyota sienna to help with our move from Boston to Acton. Normally this would not be so impressive, but thi More

by mattlaurence
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Auger, Alex Charest

August 31, 2025

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always come to dealership because I trust them to do a great job I was told my car's radiator was caput and lower hose and clamp needed replacement too. this time however, I declined and went to anothe More

by Joseph
Service Price Transparency
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Recommend Dealer
No

August 22, 2025

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“Bait-and-switch at Acton Toyota: given $900 estimate, told $9,000, charged for diagnostics, treated unprofessionally. Bought 4 cars there—never again.” More

by yourpartyschool
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Eduarda Gomes

Aug 30, 2025

Acton Toyota of Littleton responded

Hi Mr. Klein, I want to sincerely apologize for your experience. This is not how we do business, and I’m very sorry that you left feeling this way—especially as a loyal customer who has purchased multiple vehicles from us. I’d really appreciate the chance to better understand what happened and work toward making things right. Please reach out to me directly at 978 431-5905 or jimmy.gianino@actontoyota.com, as I’d like to discuss this with you personally. Thank you for bringing this to our attention, and I hope to hear from you soon. Jimmy. Jimmy Gianino | General Manager Acton Toyota of Littleton 221 Great Rd, Littleton, MA 0 1460 P: (978) 431-5905 E: jimmy.gianino@actontoyota.com

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