The Service Department at Acton Toyota of Littleton is the perennial winner of Toyota's Service Excellence Award. This prestigious award is presented to an exclusive group of Toyota dealerships nationally that "excel in a series of categories focused on increasing customer satisfaction during their Toyota Service experience." Moreover, "dealerships who earn this award have trained Certified Service Managers as well as continuous technician training to ensure the highest quality work on customers' Toyota vehicles."
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Write a Review588 Reviews of Acton Toyota Service Department
April 18, 2026
This is an amazing dealership! I would recommend everyone to go to Acton Toyota. They have an amazing selection of used and new vehicles. All of the sales people were very helpful. I would recommend everyone to go to Acton Toyota. They have an amazing selection of used and new vehicles. All of the sales people were very helpful. The management was so easy going and very invested in helping all customers. Thank you to everyone at Acton Toyota for making the purchasing process very easy! More
Other Employees Tagged: Wellington Pereira, Ron Lee , Oscar Villigran
March 10, 2026
Mounir was my salesman and he was very helpful & patient. Shawn the sales manager very friendly and willing to help as well. We found the right vehicle for me. Would recommend to a friend/family member! Shawn the sales manager very friendly and willing to help as well. We found the right vehicle for me. Would recommend to a friend/family member! More
Other Employees Tagged: Shawn Gormley , Mounir
March 03, 2026
Team Oren is the best. Everyone (Oren, Joe, Jim, Josiah and Will) went above and beyond to get me into my 4th Rav 4 from Acton. I travel from the South Shore just because o Everyone (Oren, Joe, Jim, Josiah and Will) went above and beyond to get me into my 4th Rav 4 from Acton. I travel from the South Shore just because of the respect and care they show for their clients. I’m a 30 year customer and will not go anywhere else. More
Other Employees Tagged: Oren Goldstein , Joe, Josiah, Jim , Will
February 16, 2026
I recently purchased a Toyota Corolla hybrid from Acton Toyota of Littleton, and it was the best car-buying experience I’ve had. Naithan was knowledgeable, professional, and never pressured me into a decis Toyota of Littleton, and it was the best car-buying experience I’ve had. Naithan was knowledgeable, professional, and never pressured me into a decision. They took the time to explain all the features and worked with me to find the perfect vehicle for my budget. The finance team was transparent, clearly explaining the terms without any hidden fees or high-pressure tactics. From walking in to driving off the lot, the entire team was efficient and courteous. If you are looking for a straightforward and honest dealership, I highly recommend Acton Toyota of Littleton. More
Other Employees Tagged: Naithan Tendo, Ron Lee
February 15, 2026
I recently purchased a vehicle at Acton Toyota of Littleton and had the pleasure of working with Emma. She is the most efficient sales agent I’ve ever worked with. She didn't waste a second of my tim Littleton and had the pleasure of working with Emma. She is the most efficient sales agent I’ve ever worked with. She didn't waste a second of my time, answered every question directly, and made the entire process seamless. I would highly recommend Emma! More
Other Employees Tagged: Shawn Gormley, Emma Mann
February 14, 2026
Had a great experience with Peter, he was super helpful and knowledgeable. I recommend him to anyone whom are interested in purchasing a vehicle! and knowledgeable. I recommend him to anyone whom are interested in purchasing a vehicle! More
Other Employees Tagged: Peter Cochis
February 12, 2026
The only car dealer ship I have left a positive review for Acton Toyota has a great team and amazing service. I have 100% confidence when buying here know I’m getting the best deal and car. Thank you agai for Acton Toyota has a great team and amazing service. I have 100% confidence when buying here know I’m getting the best deal and car. Thank you again! I will always recommend this business as the best! Ron Lee was a great salesman who helped us out and we was able to buy a car with cash in under an hour!!! He was very helpful and the process was quick and simple. If you're thinking about buying anything this was definitely my best experience working with any kind of dealership. More
Other Employees Tagged: Ron Lee
October 11, 2025
My first experience with Acton Toyota was when they helped me locate a reasonably priced used Toyota sienna to help with our move from Boston to Acton. Normally this would not be so impressive, but thi helped me locate a reasonably priced used Toyota sienna to help with our move from Boston to Acton. Normally this would not be so impressive, but this was in the middle of the pandemic when used vehicles were very hard to come by and super expensive. Since then we have acquired two more Toyotas in our family, and all three have been serviced capably and reliably by the folks at Acton Toyota for the last five years. The capstone to this story is that I have just leased my newest vehicle from them, a 2025 RAV4 PHEV, Which they also helped me procure when stock was very thin on the ground during the run up to the rebates expiring. They helped me find one and get into it just before the rebates went away. They have always been very clear and helpful with their communications, the sales team is never hard-sell in any way, the service department Always provides clear explanations of their estimates and the repairs they plan to do, and all in all we are very happy being a four Toyota family with Acton Toyota! More
Other Employees Tagged: Matthew Auger, Alex Charest
August 31, 2025
always come to dealership because I trust them to do a great job I was told my car's radiator was caput and lower hose and clamp needed replacement too. this time however, I declined and went to anothe great job I was told my car's radiator was caput and lower hose and clamp needed replacement too. this time however, I declined and went to another mechanic for second opinion was told " absolutely nothing wrong with the radiator, and clamp holding hose seemed to be loose and leaking coolant, I saved 1500 getting this second opinion" My trust in this dealership has been effected to say the least Caution ! I realize this is a busy dealership but im left wondering now if mechanics , advisors getting extra money for drumming up phantom repairs? I say the advisor too, because he warned me my car could overheat if I didnt do the repairs asap. More
August 22, 2025
“Bait-and-switch at Acton Toyota: given $900 estimate, told $9,000, charged for diagnostics, treated unprofessionally. Bought 4 cars there—never again.” told $9,000, charged for diagnostics, treated unprofessionally. Bought 4 cars there—never again.” More
Other Employees Tagged: Eduarda Gomes

