Adam Ummarino
Adam Ummarino at Rusnak/Westlake Audi
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Adam Ummarino | Page 2

Service Consultant Advisor

Rusnak/Westlake Audi

3832 Thousand Oaks Blvd
Thousand Oaks, CA 91362

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5.0
69 Reviews
5.0

69 Reviews

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69 Reviews of Adam Ummarino

April 09, 2020

Dealership Rating
Employee Rating

Extraordinary service provided by Carl and the entire Service Team! I have both purchased a car and had service performed there multiple times & highly recommend the Rusnak Team. More

by Brad
Recommend Dealer
Yes

Other Employees Tagged: Jesse Aguayo , Carl Seehoffer

Apr 10, 2020

Rusnak/Westlake Audi responded

Thanks for the great feedback, Brad! We're pleased to hear Carl and our Service Team has taken excellent care of you. We appreciate your business and look forward to working with you again in the future!

March 31, 2020

Dealership Rating
Employee Rating

this dealership is the only place we will take our this dealership is the only place we will take our Audi‘s to. They take care of their customers like no other and would not go anywhere else. More

by karenjnnuzback
Recommend Dealer
Yes

Other Employees Tagged: Jesse Aguayo , Carl Seehoffer, Jesus Gonzalez

Apr 01, 2020

Rusnak/Westlake Audi responded

We really appreciate your feedback. Let us know if we can do anything else for you. We are here to help!

December 28, 2019

Dealership Rating
Employee Rating

Great customer service. They were very timely on taking my car in, working on it, and getting it cleaned and ready for pick up. Appreciate their efforts. More

by ttiengerd
Recommend Dealer
Yes

Other Employees Tagged: Vitolino provides excellent shuttle service

Jan 20, 2020

Rusnak/Westlake Audi responded

Hi there, thanks for the kind words! We're here anytime you need help!

November 04, 2019

Dealership Rating
Employee Rating

Great service Adam provided great service to me. When I arrived at the appointment the computers were down. Instead of making me wait he took note of all the iss More

by TO MO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2019

Rusnak/Westlake Audi responded

Hi there! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

February 23, 2019

Dealership Rating
Employee Rating

Service Adam was extremely helpful and knowledgeable about what my Q5 needed. I appreciate his professionalism and his thoughtfulness about my time. And I lov More

by kat4mk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2019

Rusnak/Westlake Audi responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. - Andrew Arizmendi, General Manager

January 19, 2019

Dealership Rating
Employee Rating

Great service Attentive capable and timely... Adam is alwYs on top of things .. keeps me informed .. and gets things done! I will always ask for him when I bring m More

by Tjc7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2019

Rusnak/Westlake Audi responded

Hi there! It is great to hear everything was done quickly and to your satisfaction! Thanks for highlighting some of our staff who helped make this such a great experience! Andrew Arizmendi, General Manager

January 11, 2019

Dealership Rating
Employee Rating

Customer Service Excellent customer service, kept me informed throughout the process, I would highly recommend this dealer to anyone. Although the service cost was hig More

by profweavah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2019

Rusnak/Westlake Audi responded

Hello there, we appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day! - Andrew Arizmendi, General Manager

January 10, 2019

Dealership Rating
Employee Rating

Great service friendly staff I’m a new Audi owner and each time I have been to the dealership for service and for parts the staff has been friendly and helpful the work was done q More

by Asdf-/:;
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Aguayo , Andrew Teramatsu

Jan 25, 2019

Rusnak/Westlake Audi responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do! - Andrew Arizmendi, General Manager

November 20, 2018

Dealership Rating

10000 Check up Audi made it easy- dropped of my car and got another . They called me when it was finished. I do wish they would not reset my settings More

by LGable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2018

Rusnak/Westlake Audi responded

We want all our clients to have a comfortable and stress-free experience with us and your feedback helps us to achieve our goal. We are always more than happy to assist you if anything else comes up. Take care! - Andrew Arizmendi, General Manager

November 20, 2018

Dealership Rating
Employee Rating

Audi - Q5 Hybrid I have been customer since I bought my car from Rusnak Westlake. All my service done there and all service handle by Adam. One of the best person to More

by Mikebaxi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2018

Rusnak/Westlake Audi responded

We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here! - Andrew Arizmendi, General Manager

Nov 28, 2018

Rusnak/Westlake Audi responded

We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here! - Andrew Arizmendi, General Manager

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