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Adriana Perez
Adriana Perez at Russ Darrow Honda

Adriana Perez

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
57 Reviews
4.6

57 Reviews

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57 Reviews of Adriana Perez

July 01, 2025

Dealership Rating
Employee Rating

I appreciate the service I received at Russ Darrow. The service team was very nice. More

by rob1short
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 01, 2025

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

June 30, 2025

Dealership Rating
Employee Rating

Darrow always gives great service. The employees at the desk are always very cordial. Thanks! More

by MITTER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein, Maddie Wojciechowski, Zach Gresbach

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Jun 30, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

June 30, 2025

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Employee Rating

Service is very organized and fast. Adriana was extremely courteous and attentive to my requests. More

by SLGAMA2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Berger

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Jun 30, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

June 29, 2025

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Employee Rating

She was great and informed me of my needs without being to pushy. Very professional I would recommend her More

by DARYLROB37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AL COBB, Rachel Aguilar, CJ Nelson, Aleiah Brown, Samantha Trepczyk, Myrien Harris

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Jun 29, 2025

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

June 29, 2025

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Employee Rating

Am a long time customer and appreciate the service on our vehicles. The staff is always personable and reliable. More

by BADENBUEHLER05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Jonathan Stein, Christopher Berger, Aleiah Brown

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Jun 29, 2025

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

June 29, 2025

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Employee Rating

My Pilot came in over two weeks ago for a seatbelt buckled, but constantly dinging and showing not buckled. They have seen this before and am waiting for parts. 2+ weeks and still no parts. They were More

by MAIL6
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 02, 2025

Russ Darrow Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. George Matthews george.matthews@russdarrow.com

June 28, 2025

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Employee Rating

They’re always super helpful and friendly when I come in. Nothing but good experiences. More

by daizhunthurman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 28, 2025

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

June 27, 2025

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Employee Rating

Over charging for something I’m supposed to be paying one price and got charged double More

by tamika_criss4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Yazen Saleh, Samantha Trepczyk

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Jul 02, 2025

Russ Darrow Honda responded

Thank you for your review, Tamika. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. George Matthews george.matthews@russdarrow.com

June 18, 2025

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Employee Rating

Everything is great I just wanted the dent addressed since I’ve been paying for it for the past year More

by SHIANN.MURRAY24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 18, 2025

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

June 16, 2025

Dealership Rating
Employee Rating

Always great service at this location The service reps are great. I recommend bringing your vehicle here More

by NO-EMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Alondra Sandoval, Jonathan Stein, Christopher Berger, Rachel Aguilar, Aleiah Brown, Yazen Saleh, Zach Gresbach, Cruz Drahonovsky

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Jun 17, 2025

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

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