A very nice car-buying experience: friendly people,
informative service, convenient and unhurried. We really liked Agata!
informative service, convenient and unhurried. We really liked Agata!
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by thgn3333
Verified Customer
Verified Customer
Mar 09, 2026 -
McFarland KIA responded
Thanks for your feedback on your recent visit to McFarland KIA. It's great to hear that we were able to assist you and that you had such a positive experience.
James Pirkey
General Manager
603-758-3180
jpirkey@mcfarlandkia.com
Competitive pricing, easy to deal with and a pleasant
buying experience. I would do business with them in the future.
buying experience. I would do business with them in the future.
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by Cazknapps
Verified Customer
Verified Customer
Mar 07, 2026 -
McFarland KIA responded
Thank you for noting our competitive pricing and straightforward process when you purchased your new Kia Telluride. We look forward to working with you again in the future.
James Pirkey
General Manager
603-758-3180
jpirkey@mcfarlandkia.com
excellent, professional, kind, helpful, quick, easy,
efficient, knowledgeable, dependable. These are adjectives I use to describe my experience.
efficient, knowledgeable, dependable. These are adjectives I use to describe my experience.
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by Raymc1971
Verified Customer
Verified Customer
Feb 21, 2026 -
McFarland KIA responded
Thank you for highlighting our team’s professionalism, efficiency and knowledge during your used Honda CR-V purchase. Agata is delighted to hear you found the process quick, easy and dependable. We appreciate your trust and look forward to assisting you again.
James Pirkey
General Manager
603-758-3180
jpirkey@mcfarlandkia.com
Great dealership.
Everyone very easy to deal with. Started my process online for my Telluride on Tuesday and went and picked it up on Thursday
Everyone very easy to deal with. Started my process online for my Telluride on Tuesday and went and picked it up on Thursday
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by coachjlaw
Verified Customer
Verified Customer
Feb 17, 2026 -
McFarland KIA responded
It’s wonderful to know our team made your online purchase of a new Kia Telluride so seamless and that you could pick it up in just two days. We appreciate you sharing this great experience. Enjoy every drive!
James Pirkey
General Manager
603-758-3180
jpirkey@mcfarlandkia.com
Agara is trustworthy, kind and friendly.
No pressure. Helpful. Came back to Kia because of past interaction with her. I have. Recommended her to family. She's a blessing.
No pressure. Helpful. Came back to Kia because of past interaction with her. I have. Recommended her to family. She's a blessing.
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by ss.cleanqueen
Verified Customer
Verified Customer
Feb 01, 2026 -
McFarland KIA responded
Here at McFarland KIA, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
James Pirkey
General Manager
603-758-3180
jpirkey@mcfarlandkia.com
While the overall buying process was average to slightly
above average, I am bothered that the stereotypical F&I shenanigans happened. We were under time pressure because my wife's car had failed beyond rea
above average, I am bothered that the stereotypical F&I shenanigans happened. We were under time pressure because my wife's car had failed beyond reasonable repair, and I was traveling for a week. She had to complete this deal on her own, and got talked into a very expensive (15% of the price of the car) EG Assurance extended warranty plan. On top of this, the dealership only provided the first page of each of the warranty plan sections, so we have no details about plan maintenance requirements and other important details we need to follow. This could leave us vulnerable to missing steps and procedures and give the warranty provider the loopholes they will use to get out of paying. As I do the majority of the maintenance on our vehicles myself, I have little doubt that EG Assurance will deny any and all of the expensive repairs this warranty is supposed to protect against.
I need to call tomorrow to find out whether or not this policy can be canceled. Buyers, be on the lookout for, and stand strong against, being convinced by the F&I team that you need an extended warranty.
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by gdrien
Jan 29, 2026 -
McFarland KIA responded
Greg,
We apologize that you feel the experience here was anything less than fantastic. We failed to recieve a call, email or text from you or your wife in regards to any issues before this review was posted. We would have happily explained that all extended service contracts are pro-rated and can be cancelled any time for any reason. You are correct about the cost of the service contract being about 15% of the vehicle. 10-15% is about standard in terms of cost and because of the hybrid powertrain and technology on the Volvo, coverage was at the higher end. We would be happy to provide paper copies of all contracts. You and your wife also were mailed out online log in information where you can view all coverage and contracts in full. We do our best to be fully transparent, fair and thorough in our entire operation but especially in our business office. I'm happy to speak more about this and aid in any cancellations personally.
James Pirkey
General Manager
McFarland Kia
Jpirkey@McFarlandKia.com
603-758-3180
Jan 29, 2026 -
gdrien responded
James,
Thanks for your prompt response, and forgive the somewhat strident tone I set in my initial review. The more I dug into the little paperwork we received upon deal closure, the more frustrated I became, but that does not excuse the public rant.
I have spoken with the EG Assurance customer service department, and have initiated cancellation of the policy. That said, as far as I know we have not received anything in the mail related to this warranty. Also, consider providing all pages of the warranty contract by default; I was dismayed to see that I had only one page out of nine in copy of the vehicle coverage contract we were provided. Thanks.
Great dealership can’t wait to do more business with
them. Hopefully the next lease will work out.
them. Hopefully the next lease will work out.
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by Tcollier123
Verified Customer
Verified Customer
Jan 20, 2026 -
McFarland KIA responded
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing McFarland KIA!
James Pirkey
General Manager
603-758-3180
jpirkey@mcfarlandkia.com
McFarland Kia is the best dealership I have ever been to
in my life period.
in my life period.
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by jmcarriere1126
Verified Customer
Verified Customer
Jan 17, 2026 -
McFarland KIA responded
Thanks for your feedback on your recent visit to McFarland KIA. It's great to hear that we were able to assist you and that you had such a positive experience.
James Pirkey
General Manager
603-758-3180
jpirkey@mcfarlandkia.com
Everyone at McFarland was so welcoming and helpful.
They were never pushy. I was there to see about an older model car that was a demo but after they came back with comparable prices on newer cars it m
They were never pushy. I was there to see about an older model car that was a demo but after they came back with comparable prices on newer cars it made more sense to get the newer car instead. I never even would have thought about that and I am now driving a brand new model of the car I originally went in to see and at a similar price!
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by corypac
Verified Customer
Verified Customer
Jan 03, 2026 -
McFarland KIA responded
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing McFarland KIA!
James Pirkey
General Manager
603-758-3180
jpirkey@mcfarlandkia.com
Very attentive and pleasant experience buying my car.
I would recommend McFarland Kia for your next car purchase
I would recommend McFarland Kia for your next car purchase
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by tracymmcguinness60
Verified Customer
Verified Customer
Dec 31, 2025 -
McFarland KIA responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McFarland KIA!
James Pirkey
General Manager
603-758-3180
jpirkey@mcfarlandkia.com