Ahmad El Farmaoui
Ahmad El Farmaoui at Royal Buick GMC of Tucson
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Ahmad El Farmaoui

Sales / Lease Consultant

Royal Buick GMC of Tucson

815 West Auto Mall Drive, Lot A
Tucson, AZ 85705

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15 Reviews
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15 Reviews

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15 Reviews of Ahmad El Farmaoui

March 24, 2023

Dealership Rating
Employee Rating

Ahmad and Mike are always helpful. There have been times I have had to return to ask about one thing or another and am always treated .with respect even if the questions were operator More

by wilcox911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Van Erem , Susan and Beth

Mar 27, 2023

Royal Buick GMC of Tucson responded

Wilcox, thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 13, 2023

Dealership Rating
Employee Rating

We have purchased our last five vehicles from Royal. Straight forward, easy to work with, knowledgeable and friendly staff assisted by hard working and dedicated managers makes car buying enjoyable. More

by jodschultz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2023

Royal Buick GMC of Tucson responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 31, 2020

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Employee Rating

I’ve had a very helpful experience here at Royal Buick. Everyone has gone above and beyond to help get me into the right vehicle. From Edwin listening to my requests, Garrett and Brian walking me through t More

by Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Garrett Andreatta, Brian Benford, Edwin Garcia

Dec 31, 2020

Royal Buick GMC of Tucson responded

Thank you for sharing your experience with us, Lauren. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 09, 2020

Dealership Rating
Employee Rating

Ahmad was great to work with and took time to go over the vehicle with me. Paper work was quick and easy and would recommend Ahmad and Royal. Pricing was significantly better at Royal than at Phoenix deale More

by Hanniefay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Chambers

Dec 09, 2020

Royal Buick GMC of Tucson responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 21, 2020

Dealership Rating
Employee Rating

Susan Tobin, my favorite cashier is retiring and I have such mixed emotions. She certainly deserves it but I will miss her so much! She is the personification of all that is special about Royal: Friendly, More

by Cadillac
Recommend Dealer
Yes

Other Employees Tagged: Mike Van Erem , Quentin Almgren

Jun 23, 2020

Royal Buick GMC of Tucson responded

Hi, and thanks for the great feedback! We're very happy that Susan was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 20, 2020

Dealership Rating
Employee Rating

Excellence in service From start to finish the service is top notch. Susan Tobin the cashier is so nice and goes out of her way to always makes me feel like family. More

by Lemoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Van Erem , Quentin Almgren, Susan tobin the cashier is the last person you see and she is beyond great

Apr 21, 2020

Royal Buick GMC of Tucson responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 01, 2019

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Employee Rating

Amazing experience! Krysta made everything super easy for me! All I had to do was choose to car I wanted and she handled the rest! It was such a hassle free, easy experie More

by Yanid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Chambers , Garrett Andreatta, Daniel Ivey, Ryan Lapotosky, Roy Ruggiero, Krysta Valerio

Oct 03, 2019

Royal Buick GMC of Tucson responded

Yanid, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Todd - Royal Automotive Group, feedback@royaltucson.com.

September 13, 2019

Dealership Rating
Employee Rating

N/A at this time No vehicle selection at this time maybe later in the year only time will tell if I make a purchase from the royal car dealer More

by micgomz
Friendliness
Recommend Dealer
Yes
Sep 16, 2019

Royal Buick GMC of Tucson responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us so we can discuss this further. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

February 20, 2019

Dealership Rating
Employee Rating

Epic Cadillac Experience! Stephen Day knew exactly what model of Cadillac I was suited for, the XTS! He was extremely patient, was very knowledgeable about the brand, and answe More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Chambers , Stephen Day , Dave Hoffman, Sarah McDonald, Kim Miller, Mike Munroe

Feb 22, 2019

Royal Buick GMC of Tucson responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

November 16, 2018

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Employee Rating

GM Family First I am a former GM employee and have not purchased a new vehicle in over 20 years. When I walked into Royal Cadillac I expected to get the hard sales p More

by DianeXT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ivey, Aaron Rubio

Nov 27, 2018

Royal Buick GMC of Tucson responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Aaron assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

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