Ahmed Zeghmi

I traded in my car at First National Auto and purchased a 2020 Tesla Model Y 12 days ago. As part of the deal, the dealership was supposed to pay off the loan on my trade-in. Unfortunately, they still haven’ 2020 Tesla Model Y 12 days ago. As part of the deal, the dealership was supposed to pay off the loan on my trade-in. Unfortunately, they still haven’t paid it off, and I’ve now had to continue making payments on the previous loan myself to avoid hurting my credit. Despite reaching out multiple times, I have not received clear communication or confirmation from the dealership about when the payoff will be completed. This has been extremely stressful and disappointing. I expected better follow-through after the sale, especially with something as important as a loan payoff. I’m sharing this so others are aware . More

by saeid nahali Verified Customer Verified Customer

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I recently purchased a 2020 Tesla Model Y from First National Auto, and I’m very pleased with the experience. Jensen was my salesperson, and he was outstanding from start to finish. He was honest, respo National Auto, and I’m very pleased with the experience. Jensen was my salesperson, and he was outstanding from start to finish. He was honest, responsive, and made the entire process smooth and stress-free. He took the time to explain everything clearly and ensured I was comfortable every step of the way. The dealership was professional, and I never felt pressured at any point. I would definitely recommend First National Auto—and especially Jensen—to anyone looking to buy a vehicle. Great service and a great car! More

by saeid nahali Verified Customer Verified Customer

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Terrill did an excellent job with us. He wasn't pushy and helped us get the car I always wanted. He even helped us with our insurance company to get the car on our policy. We would recomm He wasn't pushy and helped us get the car I always wanted. He even helped us with our insurance company to get the car on our policy. We would recommend them. More

by lucyinsky54 Verified Customer Verified Customer

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Both the sales person and manager were dishonest. They didn't return calls. They added "bank fees" in the thousands to the base price. When I went in to have my paperwork corrected and the loan redin They didn't return calls. They added "bank fees" in the thousands to the base price. When I went in to have my paperwork corrected and the loan redine, they blatantly lied to my face. They asked ME, THE CUSTOMER, to prove the advertised sale price because "they couldn't find it." Within ten minutes of leaving, they miraculously found the price and asked me to come back in to redo the deal. I will never recommend them or get a car from them again. I reported them to to the Better Business Bureau. More

by sarahknewsome Verified Customer Verified Customer

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This dealership let me return a $16,000 Mitsubishi that I bought from them and instead I got a $12,800 Audi and they refunded me the difference, the Audi needed a new battery, new spark plugs, all new fuel i bought from them and instead I got a $12,800 Audi and they refunded me the difference, the Audi needed a new battery, new spark plugs, all new fuel injectors within the first week and the dealership denied to pay the around $3,200 that it cost to replace the injectors More

by Kyleguthrie Verified Customer Verified Customer

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Fast and surely i really appreciated the service the whole time i was there, no issues no concerns everything was great. whole time i was there, no issues no concerns everything was great. More

by stanleytogise Verified Customer Verified Customer

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They made my visit there seem to I was very important to them which Made me comfortable being there them which Made me comfortable being there More

by deheck2015 Verified Customer Verified Customer

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I would never buy another car from here my biggest mistake was not inspecting it first after I got it home I found out the car need brakes and rotors all around and when I called the next day they gav mistake was not inspecting it first after I got it home I found out the car need brakes and rotors all around and when I called the next day they gave me the run around and blew me off More

by queenz45 Verified Customer Verified Customer

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Great buying experience. car appears to be OK after 15 days and a mechanical assessment car appears to be OK after 15 days and a mechanical assessment More

by walterbraun Verified Customer Verified Customer

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Keshawn was great. Very polite, not pushy and went above and beyond for us. Highly recommend this dealership Very polite, not pushy and went above and beyond for us. Highly recommend this dealership More

by mayfreilinger Verified Customer Verified Customer

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