Megan Hendricksen
Customer Service Manager
First National Fleet & Lease
12800 Aurora Ave N
Seattle, WA 98133
21 Reviews
Write a Review21 Reviews of Megan Hendricksen
November 04, 2023
All went well they got me a good interest rate and fixed the back up camera for me! I didn't ask them to they just did it!!! The car was clean and ready to go!! the back up camera for me! I didn't ask them to they just did it!!! The car was clean and ready to go!! More
Other Employees Tagged: Ahmed Zeghmi, Terrill Hall, Paul Wilbur, Thomas Mulliner , Gokul Kumar
December 16, 2022
Didn't meet Gokal Kumar. Thomas was super during the whole transaction that took about 12 days Thomas was super during the whole transaction that took about 12 days More
Other Employees Tagged: Paul Wilbur, Thomas Mulliner
December 03, 2022
First of I went there and they knew I was coming and they closed a hour and a half early.to top this off they were very rude and said they had no idea what I was talking about When I went back next business closed a hour and a half early.to top this off they were very rude and said they had no idea what I was talking about When I went back next business day for arranged apt they were half a hour late.On top of that Megan told me to come in to test drive car and sign papers that it was a done deal they then denied my pre-approved financing and were very rude the entire experience More
Other Employees Tagged: Thomas Mulliner, Katim Ali
November 16, 2022
I haven’t had any issues with them so far. They have been very professional about the process. I live out of state and they have been great to me so far! They have been very professional about the process. I live out of state and they have been great to me so far! More
Other Employees Tagged: Terrill Hall, Paul Wilbur
October 26, 2022
Simple fast service. Good vehicles to choose from. Great customer service. They made the process easy Good vehicles to choose from. Great customer service. They made the process easy More
Other Employees Tagged: Terrill Hall, Paul Wilbur, Thomas Mulliner, Carlos Fernandez, Katim Ali , Chris Garcia, Gokul Kumar, Kishan Nelson, Tristan Smith
August 20, 2022
Well their a little pushy but friendly about it I kinda felt like I was being pushed into buying the Nissan. Frontier truck Wich at first I really didn't want it the price was way more than what I really felt like I was being pushed into buying the Nissan. Frontier truck Wich at first I really didn't want it the price was way more than what I really wanted to spend but they worked with me and got it to wear it's okay now so I hope every thing they told me is the truth and I get to refinance in 6 months to lower my payment on the truck. The payments now are a little to high and if I get to refinance the truck I will be extremely happy with you all the reason. Why I gave you five stars is because of the working with me on the down payment and financial part of the truck More
Other Employees Tagged: Ahmed Zeghmi, Terrill Hall, Paul Wilbur, Katim Ali , Eduardo Mendieta, Kishan Nelson, Tristan Smith
June 23, 2022
Very hospitable personnel. Great service delivery. The process was well executed, and with great explanations along the way Great service delivery. The process was well executed, and with great explanations along the way More
Other Employees Tagged: Terrill Hall, Paul Wilbur, Thomas Mulliner, Carlos Fernandez, Katim Ali , Gokul Kumar, Eduardo Mendieta, Kishan Nelson, Tristan Smith
May 07, 2022
Staff was friendly. We traveled from Ocean Shores and they did get a bit pushy calling to see where we were and when we would be there, that was getting a little annoyi We traveled from Ocean Shores and they did get a bit pushy calling to see where we were and when we would be there, that was getting a little annoying. It was very difficult to get to the location, its not in a good place. Would like to have seen a fully charged battery for the test drive ( we purchased a plug in hybrid) the battery was dead. We also discovered there was NO charger. They did say they would purchase one and mail it to us, they have not yet sent it to us. Would have been nice to have a full tank of gas esp since the battery was dead. No one really knew much about the car. Positive was they showed us the car fax report and the transaction only took about three hours. Car was clean. Tim our salesman was very nice and didn't give us a sales pitch that was nice. They had both cars we asked about via internet waiting and ready for us. Give the poor finance guy a nicer office!!!! Hiw about a sunny window seat!!! More
Other Employees Tagged: Paul Wilbur, Katim Ali
January 29, 2022
Great people and also really understand when there is situations And amazing service all around situations And amazing service all around More
Other Employees Tagged: Ahmed Zeghmi, Terrill Hall, Paul Wilbur, Thomas Mulliner, Carlos Fernandez, Katim Ali , Gokul Kumar, Eduardo Mendieta, Kishan Nelson