Ahsan Javed

Professional, efficient, and accommodating. Juan was terrific. We enjoyed our experience and will be returning customers! Juan was terrific. We enjoyed our experience and will be returning customers! More

Helpful 0

Report | Print

Recentlly bought a used 2020 4 Runner from Mcgrath Acura. with Only 34k Miles and drove 2 hours from Michigan to Pickup.the vehicle.about 5-6 weeks ago. Several after the fact related to buying online from with Only 34k Miles and drove 2 hours from Michigan to Pickup.the vehicle.about 5-6 weeks ago. Several after the fact related to buying online from the sales team that suprsied me though 1) Asked for a second Key/Fob which they could not provide and ended up costing me over $500 for another...YIKES 2) I went to use the Crusie Control about 5 miles from Dealer and Turns out the Vehicle had prior CARFAX issues not realyed to me with Cruise control/Radar problems, bumper renoved and serviced by Classic Toyota in Oct 2023 and weeks before my purchase. So after 4 times to my local Toyota dealership here in Benton harbor they have basclly givein up on how to fix the DASH that is now lit up and Crusie not Working. and an inveament of $450 more repairs of which is still was not fixed and another $900 estimates to reprogram and fix now at a BODYSHOP in March 2024. So yes I am not only stuck but very confused why/how this would of happened 3) took over 2 hours to Close the transaction...very long process . Marty Mason More

Helpful 0

Report | Print

, we came in looking for a car that we saw online. The car was there and in great shape. Your staff came and helped us immediately. The whole experience was very enjoyable.we bought the car The car was there and in great shape. Your staff came and helped us immediately. The whole experience was very enjoyable.we bought the car More

Helpful 0

Report | Print

I give a 3 star because we live an hour away and emailed to make sure the car we were interested in was there to test drive. When we arrived, we found out the car was at another dealership for service. The to make sure the car we were interested in was there to test drive. When we arrived, we found out the car was at another dealership for service. They made it up to us by having Juan drive the car to us a few days later but it should have been handled better up front. Juan was great to work with and understood what are goals were and met them well. I never buy dealership warranties and they were pressuring me to pay over $700 for tire insurance and I looked up tires for the car and they are only $106 per tire for good tires. I know that's what they do to make money but it's never made sense to me and we needed to get out of there for family commitments. More

Helpful 0

Report | Print

My husband and I had a wonderful experience visiting McGrath Acura of Libertyville. The sales consultant who helped us, Juan Flores, was a pleasure to work with! Not only was he very kind, but he was ex McGrath Acura of Libertyville. The sales consultant who helped us, Juan Flores, was a pleasure to work with! Not only was he very kind, but he was extremely knowledgeable on all details of the vehicle. The GM, Adam, was wonderful as well! It was truly the best car buying experience I’ve ever had. Highly recommend!! More

Helpful 0

Report | Print

Juan was great to work with! He was very knowledgeable, patient, and friendly! Definitely recommend. He was very knowledgeable, patient, and friendly! Definitely recommend. More

Helpful 0

Report | Print

Thanks Juan! We love the new RDX! The purchasing process was very smooth. Juan is a very knowledgeable salesman and very easy to work with. Shout out to the servi We love the new RDX! The purchasing process was very smooth. Juan is a very knowledgeable salesman and very easy to work with. Shout out to the service team as well, I service all of my Honda and Acura vehicles there. If you are in the market for a new Acura, make sure you come see these guys! More

Helpful 0

Report | Print

This is our 3rd car from this dealership and have always been happy with our experience both in sales and service. been happy with our experience both in sales and service. More

Helpful 0

Report | Print

Juan was amazing and definitely made the car buying process smooth and easy. He helped me find a new car that best suits me. process smooth and easy. He helped me find a new car that best suits me. More

Helpful 0

Report | Print

Goat of sales. Very knowledgeable and made my first time buying experience a breeze. Go to Danny for all your new car needs. Very knowledgeable and made my first time buying experience a breeze. Go to Danny for all your new car needs. More

Helpful 0

Report | Print