Alan Caldwell
Service Advisor
Hendrick Chrysler Dodge Jeep RAM
1626 Montgomery Hwy
Birmingham, AL 35216
Dealership Experience
8 yrs, 4 mos
139 Reviews
Write a Review139 Reviews of Alan Caldwell
April 02, 2024
We found ourselves stranded 200 miles into our 1000 mile trip home on the Saturday morning of Easter weekend. We were pulling a 38’ 5th wheel and our diesel needed service. Hendrick was our closest option trip home on the Saturday morning of Easter weekend. We were pulling a 38’ 5th wheel and our diesel needed service. Hendrick was our closest option and they moved us to the front of the line to get us back on the road home to Michigan as soon as possible. Jack Helvinand Alan Caldwell were top notch and we couldn’t have asked for better service. Thank you so very much!! More
Other Employees Tagged: Jack Helvin
April 01, 2024
We found ourselves stranded 200 miles into our 1000 mile trip home on the Saturday morning of Easter weekend. We were pulling a 38’ 5th wheel and our diesel needed service. Hendrick was our closest option trip home on the Saturday morning of Easter weekend. We were pulling a 38’ 5th wheel and our diesel needed service. Hendrick was our closest option and they moved us to the front of the line to get us back on the road home to Michigan as soon as possible. Jack Helvin and Alan Caldwell were top notch and we couldn’t have asked for better service. Thank you so very much!! More
Other Employees Tagged: Jack Helvin
March 31, 2024
Quality service is nearly impossible to come across nowadays. I am very meticulous in how my vehicle is cared for and it’s refreshing to find genuine service departments and their writers to share that nowadays. I am very meticulous in how my vehicle is cared for and it’s refreshing to find genuine service departments and their writers to share that same level of care. Thank you Alan Caldwell and Hendrick. More
March 12, 2024
Alan Caldwell and the people at Jeep took great care of me when I had transmission problems with my jeep. They are wonderful to work with. Highly recommend;) me when I had transmission problems with my jeep. They are wonderful to work with. Highly recommend;) More
February 29, 2024
Exceptional experience. I needed service on my car but was unsure of what all i needed. Alan Caldwell called me back and advised me of all things i needed to know I needed service on my car but was unsure of what all i needed. Alan Caldwell called me back and advised me of all things i needed to know More