Alan Copenhaver
Alan Copenhaver at Joseph Toyota of Cincinnati
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Alan Copenhaver

New Car Sales

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.9
39 Reviews
4.9

39 Reviews

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39 Reviews of Alan Copenhaver

November 18, 2023

Dealership Rating
Employee Rating

Great dealership that takes care of you. I worked directly with Alan and he was the best salesperson I ever worked with. He was understanding, helped me find the perfect car and was an all a More

by jackcomer4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2023

Joseph Toyota of Cincinnati responded

Thanks for sharing your thoughts about your experience with Joseph Toyota of Cincinnati. We appreciate your business and hope to see you again soon!

June 21, 2023

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My family and I have been costumers with Joseph Toyota for over 20 years. They never disappoint. Thank you for the great costumer service and selling the best brand in the world. More

by wpo8958
Sales Price Transparency
Recommend Dealer
Yes
Jun 22, 2023

Joseph Toyota of Cincinnati responded

We're honored to have had your family as loyal customers for over 20 years! Thank you for the kind words and for choosing Joseph Toyota of Cincinnati. We appreciate your support and look forward to serving you for many more years to come!

June 20, 2023

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I had a good experience at Joseph Toyota. The sales person was not pushy and listened to us as well an answered questions we had. I did not feel rushed and I would buy another car there in th More

by Kare
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Trevor Robinson

Jun 21, 2023

Joseph Toyota of Cincinnati responded

Thanks for the positive review, Kare! It's wonderful to hear that our sales team was able to adeptly answer your questions and ensure you felt accommodated throughout the car-buying process at Joseph Toyota of Cincinnati. We look forward to working with you again in the future. Happy driving!

June 18, 2023

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Respectful and not pushy. Very helpful, went above and beyond our expectations. Would definitely use dealership in the future! More

by onewithhim7113
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2023

Joseph Toyota of Cincinnati responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Toyota of Cincinnati.

June 15, 2023

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Many thanks to Allen for going above and beyond on my purchase of this Tacoma. Allen is a great representative of both your dealership and Toyota. I will recommend Joseph Toyota without reservation. We More

by deal_c19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2023

Joseph Toyota of Cincinnati responded

We are thrilled to receive your 5-star feedback of Joseph Toyota of Cincinnati! Thank you for your shoutout to Allen and the team. Safe travels in your Toyota Tacoma!

June 13, 2023

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Employee Rating

Great job coordinating between the sales and service departments. Alan of Sales and Paige of Service-Collision made sure all was done as promised and in a timely manner. More

by koellhoffermike
Recommend Dealer
Yes

Other Employees Tagged: Paige

Jun 13, 2023

Joseph Toyota of Cincinnati responded

We appreciate your kind words regarding Alan and Paige here at Joseph Toyota of Cincinnati! It's always our pleasure to make sure you receive timely service. Thank you for taking the time to share this feedback.

April 30, 2023

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Employee Rating

Excellent service from start to finish. Sales was very helpful and timely on vehicle delivery updates along with finance and finding a good interest rate and explains warranty options More

by kkoo161
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2023

Joseph Toyota of Cincinnati responded

We're happy to hear you had an all-around excellent experience with us at Joseph Toyota of Cincinnati! Drive safely, and we hope to see you back again down the road!

April 22, 2023

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Employee Rating

Always great service! Quick, reliable, trustworthy, and friendly. Highly recommend joseph Toyota to other people More

by LABELL2355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2023

Joseph Toyota of Cincinnati responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 18, 2023

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Excellence! The customer experience is second to none. This is what separates Joseph from ALL others. If it ever changes to get greedy, I will leave. More

by michaeldjonesdnp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Ward, Ty Brewer , The. We Salesman

Apr 18, 2023

Joseph Toyota of Cincinnati responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Joseph Toyota of Cincinnati!

Apr 18, 2023

michaeldjonesdnp responded

Don’t ever change the Joseph Approach to customer Service!!!

March 11, 2023

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Employee Rating

Employees are always honest and helpful. I feel I can trust and depend on them to answer questions before, during, and after the sale. More

by sjak481
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 12, 2023

Joseph Toyota of Cincinnati responded

We strive to provide honest. and trustworthy service, and are delighted to hear we did so with you. Thank you for trusting Joseph Toyota of Cincinnati with your business!

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