Alan Poon

The service person was very nice and took care of warranty and explained a continuing issue I’ve had and repeatedly brought car in about. Finally I was told that I had to very often reconnect my warranty and explained a continuing issue I’ve had and repeatedly brought car in about. Finally I was told that I had to very often reconnect my apple car play through the phone app on car because there is interference from the Apple Watch. And resolution is to turn off watch when using Apple car play. Really? That’s ridiculous. Suburu needs to fix this important software issue. More

by JEANMARIEHILLBAT Verified Customer Verified Customer

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Best service! Quick and efficient. Always on point. They keep me updated with everything in real time. Quick and efficient. Always on point. They keep me updated with everything in real time. More

by JALLEGRO415 Verified Customer Verified Customer

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They have a refined version order of business that eliminates long waits and make you comfortable while your car is being serviced. eliminates long waits and make you comfortable while your car is being serviced. More

by LDLOUTON Verified Customer Verified Customer

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Really Great Experience. Nikkie , Alan , Tori, David are always so helpful. Aaron the Director has an excellent Team. Will always come back. Nikkie , Alan , Tori, David are always so helpful. Aaron the Director has an excellent Team. Will always come back. More

by MYJOAN2012 Verified Customer Verified Customer

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Aaron, the service manager was very helpful above and beyond in my opinion, and Nikki the service writer was very helpful… Everyone was great pleasant and a pleasure doing business with beyond in my opinion, and Nikki the service writer was very helpful… Everyone was great pleasant and a pleasure doing business with More

by NASCARFAN0 Verified Customer Verified Customer

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Allen and the service team was great. Aaron is always attentive and quick to respond. Keep up the great work at Albany Subaru Aaron is always attentive and quick to respond. Keep up the great work at Albany Subaru More

by LPC0827 Verified Customer Verified Customer

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I don’t want to write a minimum of fifteen words. This is a pain! This is a pain! More

by RRICHEDA Verified Customer Verified Customer

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Everyone was very helpful and took care of all the issues. They provided me with accurate updates on when my car would be ready and helped by texting information. issues. They provided me with accurate updates on when my car would be ready and helped by texting information. More

by NANCYSILVERMAN1951 Verified Customer Verified Customer

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Fast, friendly, attentive service. My issue was fixed quickly and the service representative reached out with regular updates. A very positive experience. My issue was fixed quickly and the service representative reached out with regular updates. A very positive experience. More

by iwn2000 Verified Customer Verified Customer

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Service was prompt and pleasant, everyone has been helpful and courteous and the car runs well - thank you helpful and courteous and the car runs well - thank you More

by yimbillkathy Verified Customer Verified Customer

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