Alba Ramirez

A pleasure- especially friendly and helpful. Made sure I was comfortable while waiting, and kept me informed Made sure I was comfortable while waiting, and kept me informed More

by francil60 Verified Customer Verified Customer

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Thank you for your help and communication is appreciated. Fast service and pleasant service representatives. Fast service and pleasant service representatives. More

by knatalia4 Verified Customer Verified Customer

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I always receive great service from the knowledgeable and helpful service advisors at Nissan of Thousand Oaks. Highly recommended! helpful service advisors at Nissan of Thousand Oaks. Highly recommended! More

by S Verified Customer Verified Customer

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Fast excellent answered all my questions checked for recalls was given water and refreshments, but they could’ve cleaned the windows in my car better recalls was given water and refreshments, but they could’ve cleaned the windows in my car better More

by shirley.yacoobian Verified Customer Verified Customer

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Great service with prompt communication. Promised timelines were met as originally promised. I am very satisfied. Promised timelines were met as originally promised. I am very satisfied. More

by tommyorlowski Verified Customer Verified Customer

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Best service department in Southern California. Always upfront and does excellent work. Friendly and honest. Always upfront and does excellent work. Friendly and honest. More

by mkope677 Verified Customer Verified Customer

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Great place to get work done on your Nissan, customer service is 10 outta 10 service is 10 outta 10 More

by Lea Verified Customer Verified Customer

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Alba was so nice and helpful. I will definitely come back for my future service and make sure to schedule with Alba I will definitely come back for my future service and make sure to schedule with Alba More

by Joeydoulle Verified Customer Verified Customer

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I did that above. They waited 7 whole days to order the axle I need. Said they had to test drive the car to diagnose my stalling problem when the car was first started They waited 7 whole days to order the axle I need. Said they had to test drive the car to diagnose my stalling problem when the car was first started up. But they didn't need to test drive it, because the problem only occurred when the car was first started. When I came to pick it up after the new axle they still hadn't fixed the problem. Only when I started it up to leave it stalled right there in your lot. Then they got a code and it took a few more days to fix. But I was told they had gotten this code previously. All in all the car was there 2 whole weeks! Not only was I without a car but I couldn't do my job, UberEats, which cost me an additional several hundred dollars beyond what I payed you guys. I am semi-retired and really need that money. More

by tractman53 Verified Customer Verified Customer

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My car was picked up on time and clean. I would definitely recommend this dealer to family and friends. I would definitely recommend this dealer to family and friends. More

by pbiggs Verified Customer Verified Customer

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