Albert Botello
Albert Botello at Frank Brown Auto and Truck Ranch
Refer Me

Albert Botello | Page 22

Pre-Owned Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

Contact Me
4.8
222 Reviews

Dealership Experience

11 yrs, 2 mos

Industry Experience

29 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.8

222 Reviews

Write a Review

222 Reviews of Albert Botello

November 05, 2019

Dealership Rating
Employee Rating

Excellent dealer They are very nice and very great people , I totally recommend buying cars there ,it’s cheap with really good prices , thanks for everything and worki More

by dianaenri23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 06, 2019

Frank Brown Auto and Truck Ranch responded

dianaenri23, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

November 05, 2019

Dealership Rating
Employee Rating

Pleasant Very easy to look at and test drive vehicles Salesman did not pressure you and made you feel comfortable.took care of everything we needed More

by davidbastardo8647
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 06, 2019

Frank Brown Auto and Truck Ranch responded

davidbastardo8647, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 18, 2019

Dealership Rating
Employee Rating

Impeccably My sevice provider answered all my questions and took care of working with the warranty to get my car covered. He was wonderful and kind. More

by lauraaguilar15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ronnie botello

Oct 22, 2019

Frank Brown Auto and Truck Ranch responded

lauraaguilar15, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

October 07, 2019

Dealership Rating

Oil change Went in for my first oil change on my new pickup. Had no problems and all went well. The wait wasn’t long and the staff was friendly and even called t More

by coffmjel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 08, 2019

Frank Brown Auto and Truck Ranch responded

coffmjel, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

October 04, 2019

Dealership Rating
Employee Rating

Awesome! Always amazing! Great job as always. Keep it up yall! I am defiantly a life time customer for sure. Best service in Lubbock by far More

by knottlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas

Oct 07, 2019

Frank Brown Auto and Truck Ranch responded

knottlady, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 02, 2019

Dealership Rating
Employee Rating

Good o'l fashion service I took my daughters vehicle to have service. The staff at Frank Brown acknowledge me even while I waited for the service writer to write up a work ord More

by camacho0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas

Oct 03, 2019

Frank Brown Auto and Truck Ranch responded

camacho0, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 02, 2019

Dealership Rating

Quick turn around time. I took my Honda Civic in for a recall on the airbag inflator. Work was done in 45 minutes and I was on my way. More

by DONNA.JONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 03, 2019

Frank Brown Auto and Truck Ranch responded

DONNA.JONES, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

October 02, 2019

Dealership Rating
Employee Rating

oil change I had two vehicles serviced that day quick service, friendly technicians price. I have purchased 3 vehicles from this dealership in the past 9 years More

by jerrybarrier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 03, 2019

Frank Brown Auto and Truck Ranch responded

jerrybarrier, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

September 13, 2019

Dealership Rating
Employee Rating

Service! I brought my old Honda in for a recall. Other dealerships told me there was an extensive weight due to a back ordered part. Frank Brown service cente More

by Dia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Alegria , Not sure - guy in office with mustache and possibly Hispanic, tan, mechanic

Sep 18, 2019

Frank Brown Auto and Truck Ranch responded

Dia, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

September 13, 2019

Dealership Rating
Employee Rating

Very satisfied From the phone call, to the drive up. They place was easy and well worth my time. They handle my car with great care and showed they they really know More

by T60cis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas

Sep 18, 2019

Frank Brown Auto and Truck Ranch responded

T60cis, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

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