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Aldo Rodriquez
74 Reviews
74 Reviews of Aldo Rodriquez
March 11, 2024
DO NOT PURCHASE A CAR HERE UNLESS YOU WANT TO BE SOLD A LEMON, HAVE YOUR CREDIT DESTROYED AND BE IGNORED BY STAFF/MANAGEMENT. THIS HAS BEEN THE WORST EXPERIENCE EVER!!! I was sold a car with engine failure LEMON, HAVE YOUR CREDIT DESTROYED AND BE IGNORED BY STAFF/MANAGEMENT. THIS HAS BEEN THE WORST EXPERIENCE EVER!!! I was sold a car with engine failure and have been jacked around regarding my refund and loan cancelation. I had the car in my possession for ONLY 2 DAYS! I did not receive a call from anyone durning whole ordeal with them. No one called to notify me of the problems. I had to reach out to them MULTIPLE TIMES. The service department informed me of the cars engine failure and said the sales team is working on a resolution. Aftes many days straight of calling and being transferred to wrong departments and leaving voice-mails, i still had no one contacting me. Almost two weeks to the date of purchase I walked into the store to see the sales managers eating girl scout cookies and chatting about golf behind the desk. Not once did a Manger even try to speak to me. I demanded a full refund and my loan to be canceled. 1 week had went by with many calls and visits to kia and even to the ford corporate office I finally received my refund check. Now two weeks have gone by and they still won't cancel my loan. Absolutely ridiculous and utterly disappointing. More
by Alecia
Other Employees Tagged: Ricky Perez, MarK Robles , Anthony Longobardi, Joe perry, Bill Brennan, Tyson Felder,
February 11, 2023
The dealership is amazing! Nobody rush you. I highly Recommend Schaumburg Kia Great service! Great Staff! And. They follow up with you to make sure you have any questions Nobody rush you. I highly Recommend Schaumburg Kia Great service! Great Staff! And. They follow up with you to make sure you have any questions that they can help you with! More
by RENAZ57
Verified CustomerJanuary 27, 2023
Schaumburg Kia is a great dealership with polite, prompt and attentive staff. I traveled a from another county to pre-order and purchase my new 2023 Telluride. Kristina Horemis was awesome at taking my ord and attentive staff. I traveled a from another county to pre-order and purchase my new 2023 Telluride. Kristina Horemis was awesome at taking my order and reviewing all options available. Aldo Rodriguez went above and beyond to accommodate my schedule for delivery and in reviewing my new SUV’s features and accompanying services. Tiffany Phillips and Ricky Perez provided personalized service to ensure I received the best deal. Anthony Longobardi was very thorough in explaining all aspects of my financing and insurance in an efficient manner and even went so far as to label my paperwork for “home” and “car”. I highly recommend Schaumburg Kia! More
by CHAYA.STEPNEY
Other Employees Tagged: Ricky Perez, Tiffany Tremmel, Kristina Horemis , Anthony Longobardi
