Alejandro Morales
Alejandro Morales at Penske Buick GMC Of Cerritos
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Alejandro Morales

Sales Representative

Penske Buick GMC Of Cerritos

18400 Studebaker Rd
Cerritos, CA 90703

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4.8
119 Reviews
4.8

119 Reviews

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119 Reviews of Alejandro Morales

April 28, 2025

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Employee Rating

Right from the beginning your representative explain what GMC stand for. I owned a Chevy all my life. God made Chevy GMC. More

by jakeandjason12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clarissa Vargas , Octavio Santamara

Apr 28, 2025

Penske Buick GMC Of Cerritos responded

Thank you for sharing your positive experience with us at Penske Buick GMC of Cerritos. We appreciate your loyalty to the brand and are glad our team could help enhance it further.

April 28, 2025

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Employee Rating

It was great it went smooth with the process and the sales man and everyone was very nice and helpful with everything. More

by c.chavez15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2025

Penske Buick GMC Of Cerritos responded

We're pleased to hear the process went smoothly and our team was helpful. Thank you for choosing Penske Buick GMC of Cerritos.

April 24, 2025

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Employee Rating

I have always received great customer services and they are super friendly/helpful. I will continue to return. More

by MSANCHEZ4203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Rivera

Apr 24, 2025

Penske Buick GMC Of Cerritos responded

Thank you for your kind words. Our team at Penske Buick GMC of Cerritos appreciates your trust and looks forward to assisting you again.

April 13, 2025

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Employee Rating

I like your service . Because you guys saved my time a lot. I got very quick and respectful service . Good luck ! More

by emmalkham25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Rivera , Anthony Aguilar

Apr 13, 2025

Penske Buick GMC Of Cerritos responded

We appreciate your kind words about our team at Penske Buick GMC of Cerritos. We're glad to have offered you a quick and respectful experience. Take care.

April 13, 2025

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Employee Rating

Anthony in Service does a great job of walking you through your options for service and repair. Furthermore, he has prompt follow up and follow through skills that make the entire process stress free More

by 4LAMCVAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Penske Buick GMC Of Cerritos responded

Thank you for sharing your positive experience with our service team. We're pleased to know that the process was stress-free and informative for you. Wishing you many happy miles ahead from all of us at Penske Buick GMC of Cerritos.

April 12, 2025

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Employee Rating

The fact you limit the radius of giving customers a ride home to 5miles is insane.. I get that you have to put a cap but 5 miles.. I was ready to get brakes and other services but having to find my own way More

by JMSCHAVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 15, 2025

Penske Buick GMC Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Buick GMC of Cerritos and would like the opportunity to discuss the limitations of the ride home offered by our Service Team. Please reach out to me directly. I look forward to hearing from you Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

April 12, 2025

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Employee Rating

Alex was great! Whole process was easy & comfortable. Alex made the whole process enjoyable & less stressful More

by Valentino.ashley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2025

Penske Buick GMC Of Cerritos responded

Thank you for sharing your experience with Penske Buick GMC of Cerritos. We're pleased to hear our team made things easy and comfortable for you.

April 04, 2025

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Employee Rating

Had my truck for a week didn’t return my calls or texts. And the issue has not been resolved More

by TROD133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Rivera, Cristina Morales

Apr 05, 2025

Penske Buick GMC Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Buick GMC of Cerritos and would like the opportunity to discuss the length of your experience with our Service Team, as well as the level of communication you have received. Please reach out to me directly. I look forward to hearing from you. Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

April 04, 2025

Dealership Rating
Employee Rating

I’m extremely disappointed with my experience at Penske Buick GMC of Cerritos. I brought my car in after a smog check revealed a recall issue (NHTSA #22V137, Manufacturer Campaign #N222363740). I expected More

by DIONNEFIRST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 07, 2025

Penske Buick GMC Of Cerritos responded

Hello, Please know that we take your feedback seriously, and we would like to discuss your concerns regarding your recent visit with our Service Team for a smog check. Please send me an email with your preferred contact information to discuss this further. Thank you, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

March 23, 2025

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Employee Rating

I had an absolutely wonderful experience here! Everyone was so kind, helpful, and knowledgeable! Absolutely cannot recommend them enough! More

by Virtuous54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Rivera, Cristina Morales, Clarissa Vargas , Matt Stein

Mar 25, 2025

Penske Buick GMC Of Cerritos responded

We're glad to hear about your great experience at Penske Buick GMC of Cerritos. Thank you for the kind words and recommendation.

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