Alex Baterra

Alex and Rachel are the BEST, Jose Mendez and the rest of the staff are The Dream Team, everyone is professional and nice including Angel and Victor who is Gus Machado's VP, these two gentlemen came to me to the staff are The Dream Team, everyone is professional and nice including Angel and Victor who is Gus Machado's VP, these two gentlemen came to me to confirm if everything was happening as I expected and also to provide additional information about the new FORD's EV technology and projects. Gus Machado staff has been in touch with me during the next days after the purchase to confirm if everything is OK, and to provide me with additional information. I highly recommend GUS MACHADO FORD. More

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That dealer is a nightmare. From Sales to Service. The service department is a mess. Service advisors give you this stupid look when you walk in...not cool. You are considered t From Sales to Service. The service department is a mess. Service advisors give you this stupid look when you walk in...not cool. You are considered to be the idiot who has no idea what is happening with your own car. Expect a warranty-denied call shortly with some outrageous price to fix your car/truck. Don't say I didn't warn you. They are all a well-established group that's out to hurt the client/customer's wallet. They make a lot of promises that they never come through with. At the end of the day they really couldn't give a crap More

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Always professional, ready to assist. Neatly attired, very proper and knowledgeable of the product/vehicle. My third Ford with you. Thank you Alex Baterra, you have always touched my li Neatly attired, very proper and knowledgeable of the product/vehicle. My third Ford with you. Thank you Alex Baterra, you have always touched my life in a very rewarding way! More

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