Alex Farmer
Alex Farmer at Victory Toyota Barboursville

Alex Farmer

Service Advisor

Victory Toyota Barboursville

1 Superior Way
Barboursville, WV 25504

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4.9
11 Reviews
4.9

11 Reviews

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11 Reviews of Alex Farmer

April 19, 2026

Dealership Rating
Employee Rating

Service leaders were very nice and honest. They always try to help save us money. More

by FACEMYER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2026

Victory Toyota Barboursville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Victory Toyota Barboursville, we look forward to having you as a valued customer for many years to come! Martin Peters General Manager martin.peters@victorytoyota.com

April 19, 2026

Dealership Rating
Employee Rating

Very clean dealership and service center . Fast and courteous customer service care and attention to detail. Definitely will be continue coming here . More

by georgann.holbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2026

Victory Toyota Barboursville responded

Thank you for highlighting our clean facility and prompt, courteous service. Alex and the team are glad the attention to detail met your expectations. We look forward to taking care of your Toyota 4Runner on your next visit. Martin Peters General Manager martin.peters@victorytoyota.com

April 12, 2026

Dealership Rating
Employee Rating

Scary. Snacks were great! Alex made it all ok- ish Wished I would have got a car wash. Vehicles was dirty when I picked it up More

by welvr2kmas
Recommend Dealer
No

Other Employees Tagged: Alex Farmer

Apr 16, 2026

Victory Toyota Barboursville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Martin Peters General Manager martin.peters@victorytoyota.com

Apr 16, 2026

Victory Toyota Barboursville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Martin Peters General Manager martin.peters@victorytoyota.com

April 06, 2026

Dealership Rating
Employee Rating

The service was excellent, although it took a while to get checked out Everyone was helpful, once the delay was noticed. More

by blaskowski_1
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmer

Apr 07, 2026

Victory Toyota Barboursville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Victory Toyota Barboursville, we look forward to having you as a valued customer for many years to come! Martin Peters General Manager martin.peters@victorytoyota.com

March 14, 2026

Dealership Rating
Employee Rating

Did a great job no complaints unless they can low my monthly payment been using them for years More

by SRJENKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Victory Toyota Barboursville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Martin Peters General Manager martin.peters@victorytoyota.com

March 09, 2026

Dealership Rating
Employee Rating

Every time I go to Victory Toyota in Barboursville for my services on my truck, I never have any trouble making an appointment or getting to the service department. Most of the time -- unless they are very b More

by samantha.eldridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Victory Toyota Barboursville responded

Thank you for sharing your experience. We’re glad scheduling service for your Toyota has been effortless and that Alex and the team get you back on the road quickly. We appreciate your trust and look forward to serving you again. Martin Peters General Manager martin.peters@victorytoyota.com

March 05, 2026

Dealership Rating
Employee Rating

Service was completed as requested . Great value. Comfortable waiting room. Caring and understanding service More

by KIMCANADY
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmer

Mar 05, 2026

Victory Toyota Barboursville responded

Delighted to hear that we completed your Toyota service just as you requested and provided great value. It’s wonderful that our waiting area offered comfort and that Alex and the service team delivered caring and understanding support. Thank you for sharing your experience. Martin Peters General Manager martin.peters@victorytoyota.com

February 27, 2026

Dealership Rating
Employee Rating

I had a recall on my Toyota. They told me it would take 2-2 1/2 hours. It took right at 2 hours and am pleased with getting this finally fixed. More

by TSNIBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 21, 2026

Dealership Rating
Employee Rating

My husband had been in the hospital. We missed our appointment but they worked us in with no issues. More

by csteel001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Smith, Chris Brunetti

February 19, 2026

Dealership Rating

Quoted 13,000 for a transmission on a 100,000 mile vehicle. Every time my wife takes her car there they try and take advantage of her. 2 years ago they quoted her $1,000 for a battery. More

by Markgabbert99
Recommend Dealer
No
1

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