Cody Smith
Cody Smith at Victory Toyota Barboursville

Cody Smith

Service Advisor

Victory Toyota Barboursville

1 Superior Way
Barboursville, WV 25504

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4.4
10 Reviews
4.4

10 Reviews

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10 Reviews of Cody Smith

April 19, 2026

Dealership Rating
Employee Rating

Service leaders were very nice and honest. They always try to help save us money. More

by FACEMYER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2026

Victory Toyota Barboursville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Victory Toyota Barboursville, we look forward to having you as a valued customer for many years to come! Martin Peters General Manager martin.peters@victorytoyota.com

April 12, 2026

Dealership Rating
Employee Rating

Knowledgeable and friendly staff. I’m able to talk with my favorite advisors and request the tech that I’d like to work on my vehicle. They have pride in their work and stand behind t More

by Loscooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deven Adams, Drew McDaniel , Tyler Victor

Apr 12, 2026

Victory Toyota Barboursville responded

It’s wonderful to hear our team’s expertise and friendly approach make you comfortable selecting your preferred advisor and technician. Knowing you feel we care for your Tundra as if it were our own truly motivates our technicians. Thank you for sharing your positive experience. Martin Peters General Manager martin.peters@victorytoyota.com

April 04, 2026

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Very attentive. Really appreciated the video from tech showing what done and needed. Than you. More

by DRBILLWILSON
Service Price Transparency
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Recommend Dealer
Yes
Apr 04, 2026

Victory Toyota Barboursville responded

Thank you for highlighting the video updates from our technician. Cody and our service team are pleased the information helped you understand the work completed and recommended. We appreciate you entrusting your Toyota to us. Martin Peters General Manager martin.peters@victorytoyota.com

April 01, 2026

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Employee Rating

It's just always a pleasant visit, friendly people, excellent service. I'm out of time now. More

by BILLMATT0
Recommend Dealer
Yes

Other Employees Tagged: Cody Smith

Apr 01, 2026

Victory Toyota Barboursville responded

We’re glad our team makes each visit comfortable and provides reliable service for your Toyota Corolla. Thank you for sharing your feedback, and we look forward to seeing you next time. Martin Peters General Manager martin.peters@victorytoyota.com

March 27, 2026

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Toyota maje me feel that my time is important and always make me feel welcome More

by bettyescobar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Victory Toyota Barboursville responded

Thank you for trusting us with your Toyota Camry service. We’re pleased Cody and the team made you feel welcome and respected your time. We look forward to assisting you at your next appointment. Martin Peters General Manager martin.peters@victorytoyota.com

March 15, 2026

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If you haven’t had your vehicle serviced at this dealership, then you are missing out! More

by Toyotaguy91
Service Price Transparency
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Recommend Dealer
Yes
Mar 15, 2026

Victory Toyota Barboursville responded

Thank you for recommending our service center. Cody and our team are delighted your Ford received excellent care, and we look forward to assisting you again. Martin Peters General Manager martin.peters@victorytoyota.com

March 06, 2026

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Employee Rating

Cody was attentive right when I got there. An oil change and tire rotation usually takes 45 minutes. After an hour and 15 minutes, I went to the service counter to check on my vehicle and was More

by BUCKEYES_640
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Mar 11, 2026

Victory Toyota Barboursville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Martin Peters General Manager martin.peters@victorytoyota.com

Mar 11, 2026

Victory Toyota Barboursville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Martin Peters General Manager martin.peters@victorytoyota.com

February 25, 2026

Dealership Rating
Employee Rating

Since Victory took over and replaced a few service reps I had a great experience with the new personnel. Cody was extremely polite and helped guide me through my experience with the new company. On a side no More

by brianwp324
Recommend Dealer
Yes

Other Employees Tagged: Cody Smith

February 22, 2026

Dealership Rating
Employee Rating

The dealership still has my vehicle. The service tech damaged the vehicle during serving and now it is not drivable. More

by trent334
Recommend Dealer
No

Other Employees Tagged: Cody Smith

February 21, 2026

Dealership Rating
Employee Rating

My husband had been in the hospital. We missed our appointment but they worked us in with no issues. More

by csteel001
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmer, Chris Brunetti

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