Alex Gutierrez

This place totally sucks! Once you buy you become non-existant! Don't believe me, call right now and see if anyone answers the phone! My biggest mistake was buying here ever! Once you buy you become non-existant! Don't believe me, call right now and see if anyone answers the phone! My biggest mistake was buying here ever! More

Helpful 0

Report | Print

Very good service , professional, courtious and we had a great experience. We love our new car! Thank you Alex and George for all your help. great experience. We love our new car! Thank you Alex and George for all your help. More

Helpful 0

Report | Print

Seth is the man! Him and his team were quick to answer any questions right from our initial inquiry, and throughout the sales process. We really appreciated Seth's transparency, Alex's friendliness on the any questions right from our initial inquiry, and throughout the sales process. We really appreciated Seth's transparency, Alex's friendliness on the test drive, and Fred's professionalism during the signing. Seth worked hard to earn our business, and I have a feeling it won't be the last time we'll buy a car through him. Thanks for the great buying experience! More

Helpful 0

Report | Print

The entire Planet Lincoln team lead by Todd Yeats was exceptional in helping me with a new vehicle. Their level of customer service is exceptional from beginning to end!! I highly recommend the dealers exceptional in helping me with a new vehicle. Their level of customer service is exceptional from beginning to end!! I highly recommend the dealership and Todd Yeats! More

Helpful 0

Report | Print

Pleasant Experience Visited Dealership to inquire about a vehicle advertised. Was prepared to do battle as usual with salespeople doing the routine trying to grind you d Visited Dealership to inquire about a vehicle advertised. Was prepared to do battle as usual with salespeople doing the routine trying to grind you down. As we have been told by many people they would rather visit a dentist than buy a car from most dealerships. Had a very pleasant surprise at Planet. No hassle, no make an offer, no checking with the sales manager (Depends on whose turn it is to be SM today) and no take over individual if salesperson can't close the deal. Also noted sales people do not work on commission so that eliminates desire for high profit. Frances Ramos and Alex Gutierrez both were pleasant and helpful beyond expectations. Purchase was completed easily and wife and I were on our way shortly. Did not have to spend an hour or better. More

Helpful 0

Report | Print

Great Fast and painless. Alex was a very helpful sales person. It was a fast and easy transaction, just the way I like it. Thanks Alex and planet ford. Fast and painless. Alex was a very helpful sales person. It was a fast and easy transaction, just the way I like it. Thanks Alex and planet ford. More

Helpful 0

Report | Print

My Truck Purchase Thank you "ALL" for a great experience! Everyone was super friendly and easy to work with. The entire process went smoothly with no surprises. Thank Thank you "ALL" for a great experience! Everyone was super friendly and easy to work with. The entire process went smoothly with no surprises. Thank you More

Helpful 0

Report | Print

My third Lincoln Obviously, I love Lincolns. I had been driving a 2005 Towncar, but decided I wanted a smaller car with all the safety features. George Adams told me a Obviously, I love Lincolns. I had been driving a 2005 Towncar, but decided I wanted a smaller car with all the safety features. George Adams told me about a certified pre-owned 2015 MKC Reserve they had with very low mileage. I drove it home that afternoon. George & the rest of the sales team I came in contact with were great! They were friendly, polite, answered all my questions & never made me feel pressured to buy the car or any add ons I decided against. I did decide on the bumper-to-bumper warranty. My Towncar had been serviced at Planet Lincoln since I moved to the area 5 years ago, so I know this car will be well taken care of by the service team. More

Helpful 0

Report | Print

Used Vehicle Purchase I purchased a used vehicle from Planet Lincoln on I-45 in Spring last week. The staff there were incredibly courteous and made me feel at home as soon I purchased a used vehicle from Planet Lincoln on I-45 in Spring last week. The staff there were incredibly courteous and made me feel at home as soon as I walked into the showroom. The showroom itself is very modern with a bright airy feel to it. The sales team I worked with were very helpful as I road tested 3 vehicles and then re-tested the first one before deciding I was going to purchase it. It took a while to get through all of the paperwork (but it always seems to!) but the experience could not have been better. I will definitely be back when purchasing my next vehicle. More

Helpful 1

Report | Print