Alex Ornelas

Midway with the extra mile to find exactly what I needed. I loved working with Shannon she's the best salesperson! I loved working with Shannon she's the best salesperson! More

by ABRACADEBORAH61 Verified Customer Verified Customer

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I was completely I was right in choosing service from the day I brought her in to JF delivery of my new car. I hope the service will continue to be as good on my new car as I received a new old car. My sales day I brought her in to JF delivery of my new car. I hope the service will continue to be as good on my new car as I received a new old car. My salesman was very patient and and truly seemed honest. More

by joeiusi Verified Customer Verified Customer

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Professional, very knowledgeable in work with customers. I give thanks to all their help . I was treated with professional in their servic I give thanks to all their help . I was treated with professional in their servic More

by JOE.LAVERNE Verified Customer Verified Customer

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Very friendly and knowledgeable staff. From service center to sales and financial staff. No pressure sale at all went thru whole process nice and slow so we were on same page all time. From service center to sales and financial staff. No pressure sale at all went thru whole process nice and slow so we were on same page all time. More

by Miguel Verified Customer Verified Customer

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1st person I met with the week prior to purchase was no longer employed at time of purchase. I never met with Orlando Sanchez, cannot rate. Mariana was very knowledgeable and pleasant to work with. She longer employed at time of purchase. I never met with Orlando Sanchez, cannot rate. Mariana was very knowledgeable and pleasant to work with. She showed me many of the features, info overload, I don't remember some of it. Still learning the car. Had little interaction with Alex Ornelas at my 1st visit to the dealership. Wished I had financed with a local bank, impossible to coordinate with GM Financial to register my account. Customer service closes prior to 4pm AZ time. I see more problems down the road if I have to communicate. Car had 2000+ miles at time of purchase. Advised GM was driving the car. Hitch cover fell off within the first few days. Didn't get to look and see if there were any hitch marks showing usage before the associate reinstalled cover. Can't believe it would just fall off if it wasn't removed prior and re-installed poorly. I need to come back in. A lot of information in a short amount of time and I do not see a lot of the features shown on date of purchase. Should provide a hard copy manual. Should not have to rely on internet to view the manual. What if I am cross country and have no internet access. For the price of the car, the least Chevy can do is provide a $80 Manual plus shipping. Can't drive with sunroof fully open, get that thundering wind sound that kills your ears. I purchased from Midway, because they were the only dealer with the model I wanted. Plan to do my service at the Arrowhead, closer to my home.. More

by pavnickj Verified Customer Verified Customer

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I worked with Xavier, Luis and Lucy. They were all very helpful and professional. I’m not happy about how Midway does business which, in my opinion, is not right. This should be no refl They were all very helpful and professional. I’m not happy about how Midway does business which, in my opinion, is not right. This should be no reflection on the people I worked with who did a good job. More

by X.ELIASVSN74 Verified Customer Verified Customer

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Bought my last car here and every one is very friendly like they have known us for years. like they have known us for years. More

by TEIEIO5 Verified Customer Verified Customer

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Horrible car buying experience. I was lied to: Baited to travel 125 miles with an agreed upon price IN WRITING that they wouldn't honor when I arrived. The sales dept. refused to le I was lied to: Baited to travel 125 miles with an agreed upon price IN WRITING that they wouldn't honor when I arrived. The sales dept. refused to let me speak with the general manager, and the GM refused to return my calls or email. Their "desert protection package" is a joke. Included a charge for window tint, when the truck was already tinted from the factory! And their Zak's paint protection xx didn't even bead water up on the first wash. I would not recommend this dealership to anyone. So dishonest! Midway experience is responsible for why car dealerships get stereotyped for being shady. Never again will I do business with them. More

by BS1512990 Verified Customer Verified Customer

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Great experience on my questions were answered. This is my second purchase from this dealership This is my second purchase from this dealership More

by fannyvillelaa Verified Customer Verified Customer

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Courteous, low pressure, professional was my experience and the. Process didn't take my day away from me. and the. Process didn't take my day away from me. More

by BUD6374 Verified Customer Verified Customer

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