Midway Chevrolet

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: John???

My Review of Midway Chevrolet:
I purchased my 2008 Jeep Commander at Midway Chevrolet with no issues whatsoever. I had many choices of dealerships and chose Midway over them all. With all the competition out there I chose Midway because of their commitment to service and their years in business. Forget the dealerships down on Camelback and the East Valley who knows who will own them next week, Midway is a staple in Phoenix and will be here years from now when I go to buy my kids their cars.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: dale eliason, kurt hugelman

My Review of Midway Chevrolet:
truck was done as promised at a fair price service man very knowledgeable, regarding the isssues.Have used this dealership for new purchasas and we try to do our own fleet serviceing but when it comes to any thing other than oil changes feel comfortable having this commercial service dept give us a fair price and good work.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: David McMahon, Mike Wimberly

My Review of Midway Chevrolet:
I was looking for a reliable used car. I've always had great experiences at Midway. I bought a 2007 Malibu in a December '08, and it has been an excellent vehicle so far. I continue to recommend Midway Chevrolet to anyone in the market for a new/used vehicle. Not only is the buying experience a pleasant one, but the service department has also always been first rate. They're on time, honest, reliable and professional. What else could one ask for?

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Gary Doolittle

My Review of Midway Chevrolet:
Gary was very helpful to me to fix my car when the heat was broken. He was very professional and willing to take the time to explain to me the reason it was broken and how they were going to fix it. Thanks to Gary, my heat is now working and I was able to make it through the winter.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Vill, Tracie Kriol

My Review of Midway Chevrolet:
Recently made my second purchase from Midway. Which is surprising to me, years ago I bought my first pickup from there and the experiance was downright dreadful.

They occasionally sent me an email of their latest deals and recently i recieved an email about downsizing to a gas effiecient vehicle. I called Power Chevrolet in arrowhead and got a horrible price on a new malibu. Responded to the email I got from Midway and found Mr. Vill to be pretty straight forward with me.

I eventually decided to drive down to the dealership and test drive the car. Loved the car... but surprisingly i loved the way they treated me... made an appointment online... Got to the store and they took me right to the internet department...

Love my BRAND NEW MALIBU and their customer service was awesome. Tracie gave me a free oil change voucher and when i used that the service department was also nice. The new waiting room is much better.

Thanks Midway,

Nate Lafon

I WILL BUY FROM THEM AGAIN!

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Reason for Visit: Sales

I recommend this dealer: No

Employee(s) Dealt With: Sales manager, sales rep, service department

My Review of Midway Chevrolet:
Three days after I bought my truck, the AC stopped working. I took it in to get fixed, and they told me it was an aftermarket option. They refused to fix it, even after hours and hours of talking. This dealer doesn't care about their customers at all. This year, I will be buying two new trucks for my company and will NOT be purchasing from Midway. I will be referring EVERYONE to stay away from this place.

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Reason for Visit: Sales

I recommend this dealer: No

Employee(s) Dealt With: too many

My Review of Midway Chevrolet:
I went to the dealership before I got out of my car a salesman was there. They couldn't give me the down or payments I wanted so I left. I was called 2 days later by the sales manager and asked why we didn't close the deal I told him why he said well he had the payment I wanted and no money down. I went back spent another 3 hours with a different sales perosn picked out a car went through the financing took the car home recieved a call 2 days later asking me to come to financing to sign some papers, went up there the next day was asked to wait finally some new guy came and told me I had to give the car back and did I need a ride home. They should have called and said they couldn't finance me and ask me to bring the car back instead of lying to get me there. i would not recommend buying there.

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Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With:

My Review of Midway Chevrolet:
I originally purchased my vehicle from Midway Nissan. I recently got into a car accident and there was extensive damage to my vehicle. First I called Miday Nissan for repairs, I later found out that the place that did the repairs was Midway Chevrolet. So, I take my vehicle in to have them repair it. 5 Weeks later I finally got it back. They were waiting for parts for two weeks! One of the parts that they &quot;fixed&quot; was an air conditioning hose. Once I finally got my exterra back, the air conditioning only worked for two days. I took it back in (about 2 months later since I needed it to get to work), they again &quot;fixed&quot; it and said that it needed an o-ring. I took it across the street to the Midway Nissan dealership since there was a recall on the tires. Well, they found an additional leak in the air conditioning hose, in addition to a cracked manifold, a leaky oil gasket, and the timing and drive belts needed to be replaced. I would have thought that those jerks would have told me about all these problems, since they had my vehicle for so long and did a &quot;thorough&quot; inspection of the vehicle. Yeah right.<br><br>So, since Midway Nissan referred me to this hack of a repair shop, I'll never buy from them. Since Midway Chevrolet did the &quot;repairs&quot;, I'll never buy from them either.

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Reason for Visit: Sales

I recommend this dealer: No

Employee(s) Dealt With: Gary (Sales Manager)

My Review of Midway Chevrolet:
While the initial salesman (Steve) and initial sales manager (Alva) provided for a somewhat pleasant experience, the sales manager we encountered when writing up our contract, Gary, was rude and unprofessional. I visited the dealership at 4pm with another quote in hand. I simply wanted to compare prices to see if this dealer could beat my existing offer. I spoke with Alva and was assured that they could. We negotiated a price and would only need to complete the paperwork when my husband arrived after work. My husband left work early to meet me there. When he arrived, neither the car nor paperwork was ready for us. In fact, we were presented with the wrong vehicle 4 times. Once we looked at the correct vehicle, we were offered a very low price for our trade in. We had researched blue book value and new the worth. We were simply looking for something fair. We opted to sell the car ourselves. We were then offered a price higher than our original quote. It was adjusted by deferring the fee for tags and registration. Gary came with the contract and presented paperwork only to my husband and we are joint applicants. Even so, we began the paperwork process at about 9pm. At 9:30 (I had been there 5.5 hrs), Gary claimed that items we originally negotiated would not be included with the vehicle. When we explained the original terms, he refused to check with the previous manager, even though we never discussed the transaction with Gary. We chose to leave the dealership and will tell everyone we know to boycott them as well. We are a young couple with a generous income. Had our experience been good, Midway may have sold us several cars over our lifetime. Now, we will take our business elsewhere. It is also interesting to note that this dealership performed the worst at the recent Tempe Memorial Day tent event. The owner, Steve explained, has recently moved himself in to this location to supervise. I wonder why...

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Reason for Visit: Sales

I recommend this dealer: No

Employee(s) Dealt With:

My Review of Midway Chevrolet:
I was absolutely disgusted by this dealership. I arrived to look at buying a car since they were having a sale. Before I could get to a car in the showroom, I was stopped by 4 salesmen asking if I needed help. I politely told them I was looking. Then a manager approached and forcibly asked if I needed help and then told me I was NOT allowed on the showroom floor without a salesmen with me at all times. I was upset and he said it was policy. I told him I was leaving and he said that was OK and walked me out. I will NEVER buy from a Midway.<br>

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