Alex Roberts

I was in and out very quickly and the staff was very nice. The man at the desk reminded me of upcoming items to be service. nice. The man at the desk reminded me of upcoming items to be service. More

by broberson99 Verified Customer Verified Customer

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Very prompt service and diagnostic evaluation. They went out of the way some we were traveling through. They went out of the way some we were traveling through. More

by macdale62155 Verified Customer Verified Customer

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Just came was just driving through. I needed an oil change. They got me in right away Took good care of me and my super duty and got me out fast I needed an oil change. They got me in right away Took good care of me and my super duty and got me out fast More

by CBALL07 Verified Customer Verified Customer

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The associates were very polite and professional. The work was completed in a timely manner. I will continue to use this dealer for all repairs to our vehicles. Very satisfied. The work was completed in a timely manner. I will continue to use this dealer for all repairs to our vehicles. Very satisfied. More

by mikedc.hughs.net Verified Customer Verified Customer

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Great service. Got right on the issue and made it work. Thanks Alex. Appreciate your efforts Got right on the issue and made it work. Thanks Alex. Appreciate your efforts More

by Bacattle Verified Customer Verified Customer

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The people were very nice. The wait was short. You have been servicing my trucks for 12 years... The wait was short. You have been servicing my trucks for 12 years... More

by cross-b Verified Customer Verified Customer

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I have always received great service from Canton. Forward and employees are always very courteous. Forward and employees are always very courteous. More

by pettietjim Verified Customer Verified Customer

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I had work done at the dealership on my F150 because I was about to take a long trip. Alex guaranteed me that the work would be done correctly and in a timely manner. It didn’t quite work out like you pla was about to take a long trip. Alex guaranteed me that the work would be done correctly and in a timely manner. It didn’t quite work out like you planned and on my trip my truck Broke down and left me having to go to another Ford dealership to get a repair done. I told him several times if they couldn’t make sure it was right I would rent a car. It did break down 740 miles away and now I’m stuck in another state waiting for the repairs to get done that should’ve been correctly done the first time. So I’m a little more than agitated that he circumvented getting things done correctly to get things out quickly. and in the long run it is costing me an extra $2300 not including all my hotel stays and car rentals to complete the task I came to this state to get done which is Kentucky. When I called up there to try to get something resolved from them, I asked for a callback from the general manager, or a lead of one of the teams to try to find an amiable solution. Nobody has called me back. More

by Funguner718 Verified Customer Verified Customer

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Staff was friendly, helpful and professional, Good work, slight wait. They were busy, but handled it well. slight wait. They were busy, but handled it well. More

by easttxnurse320 Verified Customer Verified Customer

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The work appears to look good. Only issue was it was initially thought to be ready on Friday but was not ready until Tuesday. But the truck appears to work and the smell from t Only issue was it was initially thought to be ready on Friday but was not ready until Tuesday. But the truck appears to work and the smell from the leaky oil is gone. More

by MIKE.BAILLARGEON Verified Customer Verified Customer

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