Alex Rodriguez | Page 5

Purchase if my net Bullitt Ford if Upland Calif. was a great experience! I bought a 2019 Bullitt Edition from anniversary of the movie I wanted the the car in the showroom Ford if Upland Calif. was a great experience! I bought a 2019 Bullitt Edition from anniversary of the movie I wanted the the car in the showroom for And I wanted to drive it home that day 6/8/19 From sales to financing they made a life long Dream a reality thx team Upland The “Bullitt” is everything I expected and more Adjustable exhaust from neighborly to window Rattling 4 settings No regrets period. Raul Barbosa More

by raulbarbosa7 Verified Customer Verified Customer

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You're not important to them if you're buying out a lease We wanted to purchase our car as the lease was almost up. Arranged a meeting time to do it. The evening before, the sales guy said he couldn't make i We wanted to purchase our car as the lease was almost up. Arranged a meeting time to do it. The evening before, the sales guy said he couldn't make it due to another customer commitment, but his colleague could help an hour later than planned. Ok, no problem. Arrive there 10 minutes before the rescheduled time, and told the second guy is busy with another customer, ok, we wait, and wait, and wait. Eventually after 45 minutes ask for someone, anyone, to be able to help us. Finally get a guy that helps, but the entire visit there was nearly 3 hours from when we arrived as had been agreed, to when we got to drive away! We didn't even need financing and were paying the car off by check. The second guy that was supposed to meet with us never even asked if we were waiting for anyone, as he walked past various times (we only recognized him as I looked on the dealer website for his picture). The original/first guy never even reached out to make sure things had gone smoothly. The icing on the cake was I had to chase up to get the pay off paperwork submitted to Ford Credit 11 days later! Service department there is cool. Sales sucks. More

by SteveF Verified Customer Verified Customer

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These guys rock!! Tommy and Alex went above and beyond to keep me as a customer at Upland. Really appreciate how they worked to meet my needs and they went above and be Tommy and Alex went above and beyond to keep me as a customer at Upland. Really appreciate how they worked to meet my needs and they went above and beyond by even driving out to meet me! More

by JORDANWBUTCHER Verified Customer Verified Customer

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Good customer service. Ford of upland was very amazing best customer service. The staff were very professional. It made my car buying experience a lot easier and faster. tha Ford of upland was very amazing best customer service. The staff were very professional. It made my car buying experience a lot easier and faster. thank you ford of upland . More

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Awesome service Alex and tommy were very nice and got the car that we wanted even when it was not in the lot. They paid attention to our needs and we definitely come Alex and tommy were very nice and got the car that we wanted even when it was not in the lot. They paid attention to our needs and we definitely come back after our lease is up More

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Alex & Genevieve Totally Rock!!! (Ford of Upland) Once again, the simplest, most pleasant sales experience ever! This is my second vehicle purchase from Alex at Ford of Upland, and he is the reason w Once again, the simplest, most pleasant sales experience ever! This is my second vehicle purchase from Alex at Ford of Upland, and he is the reason why I keep coming back. The staff at this family-owned dealership is completely warm, professional, and knowledgeable. If you’re looking for any model of Ford, look no further; Ford of Upland is where you want to be. Ask for Alex! More

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2018 Mustang I bought a 2018 Mustang. Came out of finance and apparently the battery was dead. The next day I was told that a fuse blew out. The car had about 40 m I bought a 2018 Mustang. Came out of finance and apparently the battery was dead. The next day I was told that a fuse blew out. The car had about 40 miles on it when I bought. I went to pick it up the next day and it then had over 70 miles on it. I got the run around all day trying to figure out what was going on with a new car and I was not ever given a clear answer. More

by REGINAKRECHMERY Verified Customer Verified Customer

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Fantastic Alex did an amazing job answering my many questions and taking his time to make sure we were entirely comfortable with the purchase of our new vehicle Alex did an amazing job answering my many questions and taking his time to make sure we were entirely comfortable with the purchase of our new vehicle. More

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Most amazing service ever!! Alex Rodriguez is by far the most knowledgeable and professional salesman i have ever the pleasure of dealing with. Bought a ford explorer from him a Alex Rodriguez is by far the most knowledgeable and professional salesman i have ever the pleasure of dealing with. Bought a ford explorer from him and he answered every single one of my questions. If he said he would call back he made sure to call. I called him about 20 times and he answered every time and was very friendly. He made me feel like he was on my side when we were making a deal with his managers. As long as he is at ford i will only deal with him in the future. I will highly recommend him to all my friends and family. More

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Great, affordable, friendly experience Your life is about opportunity and success. There are moments that make a difference, small and big. Leasing or buyng a car is no exception. This team Your life is about opportunity and success. There are moments that make a difference, small and big. Leasing or buyng a car is no exception. This team nailed it and made it a smooth and pleasant experience. Im excited for my next 3 years of driving! Thank you Alex, Jeff and Hakim...you guys ROCK! More

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