Alex Rom

Alex was friendly for check in and check out and remembered my face to come find me in the wait room. Gave accurate wait time which is really important to me!! Thanks remembered my face to come find me in the wait room. Gave accurate wait time which is really important to me!! Thanks More

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Since buying my Camry I’ve done all my maintenance here and I am very satisfied with the service and customer service 🙂. and I am very satisfied with the service and customer service 🙂. More

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Kept me informed about time it would take to complete my service. It was going to take longer than normal so he arranged for me to get transport home and back. service. It was going to take longer than normal so he arranged for me to get transport home and back. More

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I bought my truck at Portland but their service department is the worst I have ever been to. I have been coming here since and have always had great speedy service but also the nicest and most help department is the worst I have ever been to. I have been coming here since and have always had great speedy service but also the nicest and most helpful reps. More

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No waiting to check in. A service advisor, Alex Rom was very kindly explained me about what maintenance services done today and what I might expect maintenance to be done i A service advisor, Alex Rom was very kindly explained me about what maintenance services done today and what I might expect maintenance to be done in the future. Thank you for a good service Mr. Rom. Also, thank you for a discount coupon today. More

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Alex a really nice guy- and he helped me out- I would recommend him as well as Royal Moore Toyota. recommend him as well as Royal Moore Toyota. More

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Great service. Thank you Alex for helping me. I really appreciate the effort and patience for me. Thank you Alex for helping me. I really appreciate the effort and patience for me. More

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I am lucky to work with some of the best sales and service staff I’ve ever met. Service does an amazing job of taking care of issues with my vehicles in a timely manner and they are all incredibly fri service staff I’ve ever met. Service does an amazing job of taking care of issues with my vehicles in a timely manner and they are all incredibly friendly! Will always bring my vehicles here for service from now on. More

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I have been going to Royal Moore Toyota for many years and everyone is always very helpful. Thank you Alex Rom for your polite service, you were very helpful in providing me with the information I needed and everyone is always very helpful. Thank you Alex Rom for your polite service, you were very helpful in providing me with the information I needed for my vehicle and was very prompt. I really like when I go somewhere and feel honesty and great customer service- thank you alex! More

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Alex was double-checked the services I needed and identified some that didn’t need to be done, saving me money. He was very personable and checked up on me several times. He communicated more details identified some that didn’t need to be done, saving me money. He was very personable and checked up on me several times. He communicated more details than some other reps I’ve had, so he did a great job! I do wish the person who arranged my service when I called knew what I meant when I asked for 120000 mile service, or would have referred me to someone who was instead of signing me up for reg length service. That would have allowed me and the department to plan better. More

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