Alexander Gregory | Page 21
Service Advisor
San Leandro Chrysler Dodge Jeep RAM SRT
1444 Marina Blvd
San Leandro, CA 94577
209 Reviews
Write a Review209 Reviews of Alexander Gregory
February 17, 2023
Very helpful answered all of my questions gave me informative information got me in and out in a timely manner informative information got me in and out in a timely manner More
Other Employees Tagged: Jason Saechao, Gregory Rabb , Natisha Evans
February 17, 2023
Your service providers often are confused about what’s happening and where things are with your vehicle. One person tells you one thing, another says another. This most recent trip was a follow up to some happening and where things are with your vehicle. One person tells you one thing, another says another. This most recent trip was a follow up to some diagnostics/inspections we had done a month or so previously, and when dropping off Anthony told us there were diagnostics charges on there that we could ignore because they shouldn’t have been there. Y’all kept calling me and my husband to get us to sell the car to you, then when we declined proceeded to quote an astronomical price for repairs, probably in an effort to force us to sell. When we declined repairs, you charged us for diagnostics. Anthony had left and there was absolutely no conversation the other service rep would have with us about it. He said “You signed off on the work, so you agreed to pay,” to which i pointed out that Anthony told me to sign and not worry about the price on the paper. He didn’t care. Very disappointed in the bait and switch. Also, no one ever answers the phone. More
Other Employees Tagged: Gregory Rabb
February 15, 2023
San Leandro Chrysler Dodge Jeep RAM SRT has great customer service agents who do their best to take care of you. customer service agents who do their best to take care of you. More
Other Employees Tagged: Jason Saechao, Gregory Rabb
February 15, 2023
It’s always a pleasure coming to San Leandro Dodge. Alexander it’ is always very helpful and courteous and eager to help. He gets me in and out quick and makes sure I am taken care of. Alexander it’ is always very helpful and courteous and eager to help. He gets me in and out quick and makes sure I am taken care of. More
February 14, 2023
Ander has always provided the best service with my Ram. Explain any questions I might have about the service being preform and always does the best to help. I’ve gone to other dealer but by far this is the Explain any questions I might have about the service being preform and always does the best to help. I’ve gone to other dealer but by far this is the best one. More
February 04, 2023
Great service- need to get the driving back home to custumers… COVID -19 it’s over custumers… COVID -19 it’s over More
Other Employees Tagged: Jason Saechao, Gregory Rabb , Natisha Evans