
Alexandra S.
Warranty Admin
Vision Hyundai Henrietta Rochester
2525 West Henrietta Rd
Rochester, NY 14623
Languages Spoken
English
81 Reviews
Write a Review81 Reviews of Alexandra S.
May 02, 2025
They seem to solve my sport sonata problems! !! No problems every time, I had an issue with a 2018 sport sonata! Very Pleased!!! !! No problems every time, I had an issue with a 2018 sport sonata! Very Pleased!!! More
Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Matt Chevier, Quoc H., Matthew Melino, Yadiel Martinez
April 26, 2025
While the dealership is in a major renovation with minimal customer facilities including indoor restrooms the service staff continues to provide exemplary customer focus and service! The only missing minimal customer facilities including indoor restrooms the service staff continues to provide exemplary customer focus and service! The only missing perk that numerous customers appreciated while vehicle shopping and waiting for vehicle service was "popcorn machine"! More
Other Employees Tagged: Greg Melino, Matt Chevier, Matthew Melino
April 04, 2025
Great service. Vehicle ready sooner than expected. Customer service very professional and courageous, addressed concerns. Thanks Vehicle ready sooner than expected. Customer service very professional and courageous, addressed concerns. Thanks More
Other Employees Tagged: Matthew Melino
March 10, 2025
I couldn’t be happier with the service here. Everyone is so kind and helpful. Brandon is such a blessing to me. I am very pleased with all the service members and their kindness towards me. Everyone is so kind and helpful. Brandon is such a blessing to me. I am very pleased with all the service members and their kindness towards me. I will continue to be part of Hyundai for a very long time. More
Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Matt Chevier, Quoc H., Matthew Melino , Shelly Allen, Tylor Barnhart, Zach Davern, Brandon
March 07, 2025
NEVER BRING YOUR CAR HERE FOR SERVICE. I purchased a Hyundai Palace Limited from the Webster location with every possible warranty and add-on they offer and I bring it to the Henrietta loc I purchased a Hyundai Palace Limited from the Webster location with every possible warranty and add-on they offer and I bring it to the Henrietta location for service. The first time I brought it in for an oil change, THEY RIPPED MY LEATHER SEAT! It took me nearly a week to get in touch with an actual person since their phone number just rings and goes to voicemail 100% of the time. Once I finally got a callback all they could do is deny it. Well, since I purchased the oil change package with the car, I brought it back again for another oil change, and this time THEY CRACKED AND BENT THE TRIM PANEL ON THE BOTTOM OF THE DRIVER SIDE DOOR. At this point I still can’t get in touch with a human and all I get is voicemail. Do yourself a favor. Do not buy a car from them and definitely do not have one service here! More
Other Employees Tagged: Joe Foster, Greg Melino, Matt Chevier, Matthew Melino , Shelly Allen, Tylor Barnhart, Zach Davern
February 26, 2025
Quick response. Service on time. Service as needed. Resolve issues as required. Nice facility for customers to drive home as needed. Service on time. Service as needed. Resolve issues as required. Nice facility for customers to drive home as needed. More
Other Employees Tagged: Matt Chevier, Matthew Melino , Tylor Barnhart
February 10, 2025
Good place great service mechanic was thorough quick service good parking service writter was good service good parking service writter was good More
Other Employees Tagged: Matt Chevier, Matthew Melino , Tylor Barnhart
February 06, 2025
Great service very quick and professional. was in and out as scheduled.thank you great job was in and out as scheduled.thank you great job More
Other Employees Tagged: Matt Chevier, Matthew Melino , Tylor Barnhart

