Alexandra S.
Alexandra S. at Vision Hyundai Henrietta Rochester
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Alexandra S.

Warranty Admin

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

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4.5
81 Reviews

Languages Spoken

English English

4.5

81 Reviews

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81 Reviews of Alexandra S.

May 02, 2025

Dealership Rating
Employee Rating

They seem to solve my sport sonata problems! !! No problems every time, I had an issue with a 2018 sport sonata! Very Pleased!!! More

by LSTROMAN720
Service Price Transparency
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Recommend Dealer
Yes

April 26, 2025

Dealership Rating
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While the dealership is in a major renovation with minimal customer facilities including indoor restrooms the service staff continues to provide exemplary customer focus and service! The only missing More

by rcbhoa
Service Price Transparency
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Recommend Dealer
Yes
Apr 30, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 23, 2025

Dealership Rating
Employee Rating

In and out as promised for an inspection. Due to construction waiting area is less than I would expect. More

by RHB50
Service Price Transparency
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Recommend Dealer
Yes
Apr 25, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 04, 2025

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Great service. Vehicle ready sooner than expected. Customer service very professional and courageous, addressed concerns. Thanks More

by NYCSHARP22
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Apr 08, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 10, 2025

Dealership Rating
Employee Rating

I couldn’t be happier with the service here. Everyone is so kind and helpful. Brandon is such a blessing to me. I am very pleased with all the service members and their kindness towards me. More

by christinacarducci
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Matt Chevier, Quoc H., Matthew Melino , Shelly Allen, Tylor Barnhart, Zach Davern, Brandon

March 07, 2025

Dealership Rating
Employee Rating

NEVER BRING YOUR CAR HERE FOR SERVICE. I purchased a Hyundai Palace Limited from the Webster location with every possible warranty and add-on they offer and I bring it to the Henrietta loc More

by davidgarnerjr
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Joe Foster, Greg Melino, Matt Chevier, Matthew Melino , Shelly Allen, Tylor Barnhart, Zach Davern

February 26, 2025

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Employee Rating

Quick response. Service on time. Service as needed. Resolve issues as required. Nice facility for customers to drive home as needed. More

by nima_shekuwali
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino , Tylor Barnhart

February 23, 2025

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Employee Rating

I was in for just a NYS inspection. But it was done quickly and without hassle. Staff was great 👍 More

by bblake71
Service Price Transparency
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Recommend Dealer
Yes

February 10, 2025

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Employee Rating

Good place great service mechanic was thorough quick service good parking service writter was good More

by roaks120
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino , Tylor Barnhart

February 06, 2025

Dealership Rating
Employee Rating

Great service very quick and professional. was in and out as scheduled.thank you great job More

by jpy1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino , Tylor Barnhart

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