Alfonso Gutierrez | Page 8

Great Customer Service My name is Tasha Brown, I was is the market for a new SUV vehicle. I would like to thank Mr. Mark Kirchner for taking time out to speak with me about My name is Tasha Brown, I was is the market for a new SUV vehicle. I would like to thank Mr. Mark Kirchner for taking time out to speak with me about purchasing a vehicle. I knock on Mr. Kirchner office door and ask if I could share some concerns with him, he was very polite and genuine with the conversation. I have never met a General Manger at a dealership who had a great personality and was very polite. Thank you Mr. Kirchner for everything you did with my purchase. Even though Mr. Kirchner is the boss he never treated me as If I was nothing and that says a lot for his morality!!! Let me start by saying there is no other Nissan dealership that has great customer service, great prices, and make you feel like family when you walk through the door. This is my third vehicle from Mossy Nissan. I started to purchase a SUV from AutoNation Nissan in Katy but the Sales manger did not want to cooperate with me. They were very aggressive about me purchasing a vehicle. I explain what I wanted to pay and purchase but in reality they were trying to tell me how to spend my money. AutoNation doesn't have a variety of Nissan Murano like Mossy. I was never pressure once at Mossy when purchasing my vehicle. Mr. Watson, and Mr. Bailey explain everything to me very professional and way my option for me. I was even told to think about it unlike AutoNation who just wanted me to sign my name. If any one is looking for a Nissan dealership who cares about their customer please see Melvin Watson, and Harold Bailey at Mossy Nissan. You will not regret your experience there. I would like to thank the team from doing an amazing job with my Nissan Murano purchase!!!!!! You guys Rock!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

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Best Buying Experience I've had! From the moment I walked in Michel Delasse greeted me and made me feel taken care of, I told him what I was looking for an he immediately had somethin From the moment I walked in Michel Delasse greeted me and made me feel taken care of, I told him what I was looking for an he immediately had something in mind. I've never had a better experience at a car dealership. Michel was a complete gentleman, and a trustworthy person, I didn't feel pressured or hassled into buying a car that I wasn't sure of. Once I found the car I wanted, a Nissan Rogue; we started to look into the numbers. I thought being a first time car buyer, with a tight budget would be difficult but with Michel, and Harold everything came out much better than even my highest expectations. They both worked with what I gave them and came back with a fantastic deal, they truly want to make sure you're happy and satisfied with your car. Lastly, Alfonso Gutierrez in the financial department made it a great end to the experience, he was very respectful and made sure he went over everything I needed to know. Overall, I couldn't be happier with my new car, my experience and Mossy Nissan for making it all happen. I would highly recommend others to check them out! More

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Great experience I had a wonderful experience and loved the professional approach from all involved. Bought a new Altima and got a great deal. Jose and Mark were a p I had a wonderful experience and loved the professional approach from all involved. Bought a new Altima and got a great deal. Jose and Mark were a pleasure to work with. More

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Great experience This was excellent experience would buy from Melvin watson and mossy nissan again would also recommend to friend and family rhe next truck I purchase This was excellent experience would buy from Melvin watson and mossy nissan again would also recommend to friend and family rhe next truck I purchase will be from mossy nissan More

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