Alfonso Hernandez
Alfonso Hernandez at Walter's Mercedes-Benz of Riverside

Alfonso Hernandez

Sales Consultant

Walter's Mercedes-Benz of Riverside

3213 Adams St
Riverside, CA 92504

4.6
74 Reviews
4.6

74 Reviews

Write a Review

74 Reviews of Alfonso Hernandez

November 06, 2023

Dealership Rating
Employee Rating

Sales Rep Alfonso and the whole Walter personal hears you out and deliver what your looking for give you a excellent service I was really surprised when I got a personal video regarding information in the ve More

by Gonzalocarrillo2009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Campbell

Nov 07, 2023

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Alfonso this incredible review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that Alfonso could provide you with top notch service. We are delighted to know that he gave you a personalized video regarding information in the vehicle you were interested in. We hope to have the opportunity to work with you again in the future. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 17, 2023

Dealership Rating
Employee Rating

I highly recommend Mercedes Riverside for their exceptional service. The staff, especially Alfonso Hernandez who was knowledgeable and friendly, making my car-buying experience a breeze. The servic More

by Nataly Bakeer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Campbell

Oct 18, 2023

Walter's Mercedes-Benz of Riverside responded

Nataly, We greatly appreciate you for leaving Alfonso this positive review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Alfonso could provide you with top notch service. We are pleased to know that he was knowledgeable, friendly and made your car buying experience here at Walter's Mercedes-Benz of Riverside a breeze. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 07, 2023

Dealership Rating
Employee Rating

It was truley a great experience purchasing my car from Walters House of Imports. Best car buying experience I have ever had. More

by globalgreenwindowcleaning
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Hays

Oct 09, 2023

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate you for leaving us this 5-star review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are pleased to hear that this was the best car buying experience you have ever had. If there is ever anything more that we may help you with please do not hesitate to let us know. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

July 24, 2023

Dealership Rating
Employee Rating

Great selection. The sales person was very helpful. I would definitely recommend this dealer. I’ll always recommend this dealer. More

by Yazmin S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2023

Walter's Mercedes-Benz of Riverside responded

Yazmin, Thank you for choosing Walter's Mercedes-Benz of Riverside and for your kind recommendation! It is our pleasure to assist you in any way possible and we are honored to know how confident you are in our efforts. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 18, 2023

Dealership Rating
Employee Rating

Icekk Ortiz had good energy and great customer service. He was a pleasure to work with. He went up and beyond to get me in the car I wanted with the price I wanted to pay. He took time out to listen to me More

by Mik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Towns, Justin Campbell , Nick Hays, Icekk Ortiz

May 19, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Icekk here at Walter's Mercedes-Benz of Riverside! We are so glad that he could provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 25, 2023

Dealership Rating
Employee Rating

Very good and informative service. I am pleased and happy with the choice I made thanks to my advisor More

by Araseli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2023

Walter's Mercedes-Benz of Riverside responded

Araseli, Thank you so much for your wonderful review! We are delighted that our team could provide you with top-notch service throughout your visit. Your satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 04, 2023

Dealership Rating
Employee Rating

This is my first time purchasing from Walters Mercedes, and definitely will continue to do business with them. I’m extremely satisfied with the entire experience from purchasing my vehicle to the gift shop More

by M Judd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Campbell , Cody Burt, Tito Hermida

Jan 05, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your 5-star rating! Providing a top-notch experience is always our goal, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Mercedes-Benz- on behalf of the entire team! If there is ever anything more that we may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 28, 2022

Dealership Rating
Employee Rating

Although it was busy, the team from Mercedes Riverside did not take long to assist me. It was also a very clean and organized location. More

by luismalfoyy4400
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Campbell

Nov 29, 2022

Walter's Mercedes-Benz of Riverside responded

Luis, Thank you so much for your positive review! We are happy to hear that our team could provide you with top-notch service. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 17, 2022

Dealership Rating
Employee Rating

This is the most horrific place to spend your money on the luxurious car. The salesman, Alfonso, and his manager, Tito, will lie to you just to get the deal without giving you the service that you desir More

by moghaddamm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Filomena Powers, Justin Campbell , Tito Hermida

Nov 17, 2022

Walter's Mercedes-Benz of Riverside responded

Hi Michael, I see your communication with us here in our system and have spoken with the team about this. I understand our Managers have worked with you to correct any shortcomings with your purchase including providing you the second key, explaining that the EV fuel card from Mercedes-Benz is just for new car purchases and not used ones, etc… I also believe all of your concerns have been resolved. If there is anything else you need from us please reach out. Thank you again for your purchase! Sean Davisson General Manager Walter’s Mercedes-Benz of Riverside (951) 441-6182

October 01, 2022

Dealership Rating
Employee Rating

The dealership was very clean and well-organized. We were greeted as soon as we walked in. Alfonso Hernandez and Andy Towns made the entire process seamless from start to finish. No pressure tactic More

by edison.v.aquino
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Towns

Oct 03, 2022

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review and recommendation! We are so glad that Alfonso and Andy could provide you with a smooth, pressure-free experience. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

1
...

Dealership Inventory (462 Vehicles)

used 2022 Mercedes-Benz GLB 250 car, priced at $33,500
2022 Mercedes-Benz GLB 250
used
Denim Blue exterior
Automatic
Front-wheel Drive
used 2021 Mercedes-Benz GLC 300 car, priced at $33,714
2021 Mercedes-Benz GLC 300
used
Black exterior
Automatic
Rear-wheel Drive
new 2024 Mercedes-Benz EQE 350 car, priced at $87,525
2024 Mercedes-Benz EQE 350
new
Gray Metallic exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz C-Class car, priced at $49,620
2024 Mercedes-Benz C-Class
new
Polar White exterior
Automatic
Rear-wheel Drive
used 2021 Mercedes-Benz GLA 250 car, priced at $27,991
2021 Mercedes-Benz GLA 250
used
Polar White exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz C-Class car, priced at $43,900
2023 Mercedes-Benz C-Class
used
Polar White exterior
Automatic
Rear-wheel Drive