Sales Rep Alfonso and the whole Walter personal hears you
out and deliver what your looking for give you a excellent service I was really surprised when I got a personal video regarding information in the ve
out and deliver what your looking for give you a excellent service I was really surprised when I got a personal video regarding information in the vehicle I was interested in, we did purchase the vehicle 100% recomended.
More
by Gonzalocarrillo2009
Nov 07, 2023 -
Walter's Mercedes-Benz of Riverside responded
We are grateful for you leaving Alfonso this incredible review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that Alfonso could provide you with top notch service. We are delighted to know that he gave you a personalized video regarding information in the vehicle you were interested in. We hope to have the opportunity to work with you again in the future. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I highly recommend Mercedes Riverside for their
exceptional service. The staff, especially Alfonso Hernandez who was knowledgeable and friendly, making my car-buying experience a breeze. The servic
exceptional service. The staff, especially Alfonso Hernandez who was knowledgeable and friendly, making my car-buying experience a breeze. The service department has always been prompt and reliable. A top-notch choice for all your automotive needs!
More
by Nataly Bakeer
Oct 18, 2023 -
Walter's Mercedes-Benz of Riverside responded
Nataly,
We greatly appreciate you for leaving Alfonso this positive review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Alfonso could provide you with top notch service. We are pleased to know that he was knowledgeable, friendly and made your car buying experience here at Walter's Mercedes-Benz of Riverside a breeze. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
It was truley a great experience purchasing my car from
Walters House of Imports. Best car buying experience I have ever had.
Walters House of Imports. Best car buying experience I have ever had.
More
by globalgreenwindowcleaning
Other Employees Tagged:
Nick Hays
Oct 09, 2023 -
Walter's Mercedes-Benz of Riverside responded
We greatly appreciate you for leaving us this 5-star review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are pleased to hear that this was the best car buying experience you have ever had. If there is ever anything more that we may help you with please do not hesitate to let us know. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Great selection.
The sales person was very helpful. I would definitely recommend this dealer. I’ll always recommend this dealer.
The sales person was very helpful. I would definitely recommend this dealer. I’ll always recommend this dealer.
More
by Yazmin S.
Jul 24, 2023 -
Walter's Mercedes-Benz of Riverside responded
Yazmin,
Thank you for choosing Walter's Mercedes-Benz of Riverside and for your kind recommendation! It is our pleasure to assist you in any way possible and we are honored to know how confident you are in our efforts. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Icekk Ortiz had good energy and great customer service.
He was a pleasure to work with. He went up and beyond to get me in the car I wanted with the price I wanted to pay. He took time out to listen to me
He was a pleasure to work with. He went up and beyond to get me in the car I wanted with the price I wanted to pay. He took time out to listen to me and how I felt. Would be back again and again
More
by Mik
May 19, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for sharing the positive experience you had with Icekk here at Walter's Mercedes-Benz of Riverside! We are so glad that he could provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Very good and informative service.
I am pleased and happy with the choice I made thanks to my advisor
I am pleased and happy with the choice I made thanks to my advisor
More
by Araseli
Feb 27, 2023 -
Walter's Mercedes-Benz of Riverside responded
Araseli,
Thank you so much for your wonderful review! We are delighted that our team could provide you with top-notch service throughout your visit. Your satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
This is my first time purchasing from Walters Mercedes,
and definitely will continue to do business with them. I’m extremely satisfied with the entire experience from purchasing my vehicle to the gift shop
and definitely will continue to do business with them. I’m extremely satisfied with the entire experience from purchasing my vehicle to the gift shop. Great staff and excellent service. Thank Walters!
More
by M Judd
Jan 05, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for choosing Walter's Mercedes-Benz of Riverside and for your 5-star rating! Providing a top-notch experience is always our goal, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Mercedes-Benz- on behalf of the entire team! If there is ever anything more that we may help you with, please do not hesitate to give us a call!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Although it was busy, the team from Mercedes Riverside
did not take long to assist me. It was also a very clean and organized location.
did not take long to assist me. It was also a very clean and organized location.
More
by luismalfoyy4400
Nov 29, 2022 -
Walter's Mercedes-Benz of Riverside responded
Luis,
Thank you so much for your positive review! We are happy to hear that our team could provide you with top-notch service. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
This is the most horrific place to spend your money on
the luxurious car. The salesman, Alfonso, and his manager, Tito, will lie to you just to get the deal without giving you the service that you desir
the luxurious car. The salesman, Alfonso, and his manager, Tito, will lie to you just to get the deal without giving you the service that you desire. They lie about the car’s features, the price (if you have one in mind from a different dealership), they will tell you they will match, but they will not. There have no knowledge about the car there’re selling! They sold me a car over $100,000 with one key, no manual, no fuel card(EV car) that was supposed to come with. Once they get the deal from you, they leave you in the dark with no support, and if you questioned them, they will become extremely rude. When I asked for the spare key, Alfonso, the sales agent, told me do you want me to pay for one from my own pocket to get your spare key? Before I committed myself to buy the car, Alfonso told me that he has gets the second key for me in a couple of days. Make story short, there are many other Mercedes-Benz dealerships with dedicated employees. So you would rather of visiting a different location without getting harassed at Walter’s MB.
More
by moghaddamm
Nov 17, 2022 -
Walter's Mercedes-Benz of Riverside responded
Hi Michael,
I see your communication with us here in our system and have spoken with the team about this. I understand our Managers have worked with you to correct any shortcomings with your purchase including providing you the second key, explaining that the EV fuel card from Mercedes-Benz is just for new car purchases and not used ones, etc… I also believe all of your concerns have been resolved. If there is anything else you need from us please reach out. Thank you again for your purchase!
Sean Davisson
General Manager
Walter’s Mercedes-Benz of Riverside
(951) 441-6182
The dealership was very clean and well-organized.
We were greeted as soon as we walked in. Alfonso Hernandez and Andy Towns made the entire process seamless from start to finish. No pressure tactic
We were greeted as soon as we walked in. Alfonso Hernandez and Andy Towns made the entire process seamless from start to finish. No pressure tactics whatsoever and both answered all of our questions in a timely and professional manner. We had a great experience at Walter’s Mercedes Benz and will highly recommend this dealership to our friends and family.
More
by edison.v.aquino
Oct 03, 2022 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your positive review and recommendation! We are so glad that Alfonso and Andy could provide you with a smooth, pressure-free experience. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager