Ali Berney at Carbiz

The experience overall was great. So far the best I've had buying a car. They weren't hesitant towards any concerns or questions I had and as soon as I suggested a flaw in the vehicle, they tossed it up on a lift and let me poke around and answered my concerns thoroughly.

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I can always count on Carbiz to get the job done when I'm ready for a new purchase. I bought my seventh car from Carbiz Autos last month. I had a great experience as usual and have come to expect that. They make me feel at home there.

Kudos to Miro for doing an outstanding job of ironing out the paperwork while keeping me engaged. One of the most notable features of Carbiz is that there seems to be very little turnover of the A-Team - Evan, Ali, Brian, Myron, and of course, Miro. They do an incredible job of buying great cars that hold their value over the years. I've bought two BMWs, two Audi's, and now a Mercedes among a few other cars.

I highly recommend this dealer - the best in the DMV and possibly the nation! Oh, that's right they did get that award last year!!!

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I had been shopping around at other dealerships for a Mitsubishi Galant even test drove them but i didn't buy because i felt like something was missing from those dealerships. It was the customer service. Then I came to CarBiz, and as soon as i stepped on the lot i was greeted by Mrs. Berney. She was so sweet was even cracking jokes. Before I arrived at Carbiz Mr. Seidenman contacted me by phone and was very pleasant and excited to do business with me. When I met him in person he was professional and answered all my questions. Most importantly he wasn't pushy. After I decided I wanted the vehicle I went to sit down with Mr. Boyd. He was so jovial and energetic. He happily broke all the numbers done for the vehicle purchase and made sure I understood what everything meant. The papers were signed and the deal was sealed with a push of the "EASY" button. The best customer service I have ever experienced at a car dealership. Im spreading the word to all my friends and family.

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I never thought I would have purchased a vehicle from CarBiz, but all that had quickly changed. Realized my old car salesman was now working here, so I came in to check the inventory, knowing I needed a car badly. Bryan Shannon was very helpful in choosing a car and seemed as though he's studied each cars details. He was an excellent car salesman, but I already knew this. You should try him as well. This finance department was different, it felt comfortable signing your signature away, lol. The finance manager tactfully and fully explained all the details of the paperwork. No quick sign and be gone deal here. That's one of the reasons I liked this dealership. I've got to say this has been the best car buying experience i've ever had. From the new and kept up showroom, to the hospitality of cable, coffee and tea while you wait. All the employees were very professional and courteous. Didn't feel like a place where there are sharks out to get your last dollar. They will work with you and get you done. I recommend Bryan Shannon and Carbiz to be your next go to, salesman and car dealer. Joe B.

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I really enjoyed my experience at Carbiz. Curtis is very knowledgeable about all the cars I looked at, Brian had a lot of great input, and Ali was very friendly and a pleasure to work with. I didn't feel pressured to buy at any point and felt at ease through the whole process. I am very happy with my purchase and will return to them with future car needs.

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We came to Carbiz in search of an affordable luxury vehicle. Thanks to the help of the amazing people at Carbiz, we're able to get into a beautiful BMW. I never in my dreams thought that I would be able to get a BMW but it happened! Now we're sailing down the road in a beautiful luxury sedan! I will recommend this dealership to all of my friends!

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I came to the dealership to "apease" my boyfriend, my boyfriends father had called the day before and talked to Ali, she assured him that I was in good hands but I knew that with my credit I wouldnt be able to get approved for anything. When we arrived the customer service was AWESOME, Ali came right out with this larger then life warm smile to greet me, she sat us down and we talked about my credit ,car buying history etc.... Fred came over with his charming smile and showed me two cars, the second one I didn't bother to look at because it was a SUV (I cant afford that)!! fred told me "ali wouldn't have me bring it to you if you cant afford it". I looked at the vehicle and fell in love with it, when we sat down I asked him "how long is it going to take before I get approved"? fred stated "your already approved"!! long story short....... Im riding in my brand new Dodge Journey today!!! My payments are affordable and I give all my thanks to Ali and Fred!!!!

Thank you so much!!!!

Ashley,

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The best experience on finding a car ever !! I needed the patience of Andrew to listen to my needs and understand my choices. I needed Ali and Danielle to relax me while I made that choice. Having a car payment after 20 years was going to be a shock. I knew my budget limits and never felt pressure to exceed that. Carbiz is helping me reestablish my credit and drive in style. My final praise goes to Myron who explained all details without going over my head or making me feel like my questions had no relevance. The dealership worked as team and I felt like part of the family. Without a doubt I would refer everyone to CarBiz. My final thought...I never met Ray Rice there despite one night I just missed him.
The Super Bowl Champ has it right , Car Biz ,..I LOVE YA !!! I truly appreciate the dedication, hard work and good service.

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The service here is amazing. Ali Burney, the finance manager, was incredibly helpful. We got a great deal on our Saab 9-3, ate free pizza and hung out with the staff that works there. Ali went above and beyond to make us feel comfortable. She hooked us up with insurance on the new car and also explained the warranty in a way that we could understand it.

Our case in particular was very complicated and confusing, it was a pleasure speaking with someone who was not only knowledgeable about cars and state tax requirements, but she was efficient, competent and was not afraid to do work that was outside of her position. She helped me find a bank nearby to get a cashier's check, she looked up tire measurement comparisons from our old and new car, she got in the car and filled it up with gas, called the maintenance guy to see if he could give me a state inspection on a Saturday AND referred us to a good place to get a car wash. She did it all.

She was better than our salesman, Kelvin. He fell asleep during the test drive, left chicken crumbs in the car, turned up the stereo volume to uncomfortable levels and was constantly on his phone making personal calls. Also as two women buying a car, he made a lot of gender stereotypes, which we found to be uncomfortable at times such as "oh look it's a woman who can drive a manual car". He was a nice and fun guy, but did not seem to care about much and was unprofessional the majority of the time. Ali picked up a lot of the slack for him. HE IS THE ONLY REASON I'M NOT GIVING 5 FOR EACH CATEGORY. I mean Ali essentially sold us the car, she earned 5 stars. The only thing she didn't do for us is test drive the car and wash it haha. I wish she had made commission off of it.

I would definitely go back to Carbiz and buy a car... from Ali Burney.

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Andrew Seidenman has a great laid back personality."A Straight Shooter," which means in my observation someone who
will not give you a bunch of BS just to sell a car. Mr. Myron Boyd who is a hard working focused individual who I call "The Closer" If you are waiting for your dream car which may seem like forever. Then stop at Myron's office he will get you out of there in 5mins, no really 5hours later I'll be there in 5 mins"Kanye".
Myron will give you a real understanding of what your getting yourself into and how it can benefit you in car buying situation. Ali Berney "The Boss. First off let me say that anyone who makes sure I got Food in my stomach and a roof over my head before considering giving them anything is a real person who was absolutely sweet and financially gifted. Realistically Carbiz showed me how to achieve this goal in a major way. Shout out to Ray Rice we all champions now!

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