Ali Bomia

Laird Noller Hyundai responded

Thank you for taking the time to share your 5-star review and thank you for your business! We look forward to serving you again in the future.

Laird Noller Hyundai responded

We appreciate your feedback and want to clarify that the fee you mentioned isn't for the warranty itself. Our dealership offers additional beneficial add-ons beyond the warranty which cannot be removed, and are designed to provide extra coverage and peace of mind for our customers. While the warranty is indeed included with every purchase, we put these additional benefits on the car from the beginning, such as the paint protection, nitrogen filled tires, and the theft protection; we are unable to just remove these from the car in order to remove the fee. We apologize if there was any confusion or miscommunication regarding this during your purchase process. If you have any further questions or concerns, please feel free to reach out to us directly. We have the opportunity to learn and train on this for the future. Thank you for bringing this to our attention, and we value your input as we strive to improve our customer experience.

Laird Noller Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience with us, from test drive to finance to final purchase, was quick, painless, and even enjoyable. Our team works hard to ensure that every customer feels comfortable and at home throughout the entire process. We appreciate your kind words and your business. If you ever need anything in the future, don't hesitate to reach out. We're here to help!

Laird Noller Hyundai responded

We're thrilled to hear about your positive experience at Laird Noller Hyundai in Lawrence, Kansas! Thank you for recognizing Ali Bomia and Todd Kelley for their exceptional service. It's wonderful to know that they made the purchasing process smooth and informative for you. We truly appreciate your continued loyalty to our dealership, and we're delighted to have had the opportunity to assist you once again. If you ever need anything in the future, please don't hesitate to reach out. Safe travels in your new 2024 Kona Limited!