Alicia Jeffery
Alicia Jeffery at Ken Ganley Ford Parma
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Alicia Jeffery

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.7
30 Reviews
4.7

30 Reviews

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30 Reviews of Alicia Jeffery

June 13, 2024

Dealership Rating
Employee Rating

Everyone was kind , informative and efficient. The Gillingham service has continued over to the new dealership More

by Kurilkomak@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2024

Dealership Rating
Employee Rating

Excellent service department,they listen and take care of problem the first time .Number one dealership in ohio More

by WETOTSIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2024

Dealership Rating
Employee Rating

Great service - no issues at all. Will Recommend to friends and family to come for your service. More

by DGINGLE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

Dealership Rating
Employee Rating

I am very satisfied with my service visit at Ken Ganley Ford'. Will is a knowledgeable advisor. More

by rustyjoey1988
Purchase Time
Recommend Dealer
Yes
Jun 12, 2024

Ken Ganley Ford Parma responded

Thank you so much for your kind words for Will and for taking the time to leave us this wonderful feedback!

Jun 12, 2024

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2024

Dealership Rating
Employee Rating

They are the best thank you Ford for all that you guys do okay nice More

by PatriciaHolmes
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 13, 2024

Ken Ganley Ford Parma responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 11, 2024

Dealership Rating
Employee Rating

It was a fast and very professional experience. George was very kind and quick to get things done More

by NICKEJARRETT91
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 11, 2024

Ken Ganley Ford Parma responded

Nick, Thanks for sharing about your experience with Ken Ganley Ford Parma. George and our team appreciate your business and hope to see you again soon!

June 09, 2024

Dealership Rating
Employee Rating

Fast, friendly, competent. They didn't mess around and fixed my car in record time with no muss or fuss, The actual service o the car was excellent as was the repair. More

by Mark
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2024

Ken Ganley Ford Parma responded

Mark, thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 09, 2024

Dealership Rating
Employee Rating

Always proven professional and friendly staff service is fast and reliable. Price is tough but in this economy what can u expect More

by Jazz212
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Ken Ganley Ford Parma responded

Jazz, Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

June 08, 2024

Dealership Rating
Employee Rating

Fast, friendly and kept me posted on my cars progress. Explained all the work necessary ahead of time! More

by CHZMX65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2024

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

June 06, 2024

Dealership Rating
Employee Rating

I’ve had problems with my fender flares since I bought my Bronco Sport with the fender flares not staying on my car properly. This last visit with Ken Ganley Ford, they fixed everything amazingly. They eve More

by PJBALMERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace

Jun 06, 2024

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

1

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