Alisa Thayer
Alisa Thayer at NYE Ford

Alisa Thayer

Service Advisor

NYE Ford

1479 Genesee St.
Oneida, NY 13421

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4.9
34 Reviews

Dealership Experience

9 mos

Industry Experience

8 yrs, 10 mos

4.9

34 Reviews

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34 Reviews of Alisa Thayer

May 18, 2026

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Employee Rating

We took in our Mustang for service . They were very good at letting me know what they needed to do and also doing our recalls on my car. They did a great job . I would use them again for More

by PENNY1661
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Radford

May 17, 2026

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Wonderful customer service by Alisa from start to finish . Thank you again for goi g above and beyond ! More

by wilson.maryann
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Radford

April 25, 2026

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I had a great experience with Nye Ford. They picked up my truck to fix a small factory paint defect and handled everything quickly and efficiently. The work came out perfect, and I couldn’t More

by RAYRISUCCI
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Recommend Dealer
Yes
Apr 27, 2026

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 23, 2026

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Dealership did a wonderful job, they took care of my needs, every department was helpful and courteous, from sales to finance, service, parts and body shop everyone was great More

by dscheftic
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Recommend Dealer
Yes
Apr 23, 2026

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 12, 2026

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My experience with the service team was excellent! Everyone was friendly and helpful from check in to checkout. I will absolutely be referring my friends here. More

by Kathy
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Recommend Dealer
Yes
Apr 14, 2026

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 09, 2026

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I had the best experience working with Alisa, I wouldn’t service my vehicle with anyone else! More

by Rosepetals
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Recommend Dealer
Yes
Apr 09, 2026

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 09, 2026

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One of the best places to go to! Everything was quick and smooth! Thank you! More

by Chtagr12
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Recommend Dealer
Yes
Apr 09, 2026

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 09, 2026

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They got me in and out quickly with same day service. Will never go anywhere else! More

by Christine
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Recommend Dealer
Yes
Apr 09, 2026

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 09, 2026

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Dave Hall and all the service staff went above and beyond when I brought in my Ford for maintenance. I was in and out in no time. I’m impressed!! Thank you!! More

by Jean
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Recommend Dealer
Yes
Apr 09, 2026

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 02, 2026

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Always a great experience. They take their time and explain each process. Great service at this location. More

by jdcoscia1
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Recommend Dealer
Yes
Apr 03, 2026

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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