Allie Grant | Page 6

Quick and easy! No pressure sales experience...dealing with knowlegable and friendly folks. I am very happy with my purchase and will recommend to others. No pressure sales experience...dealing with knowlegable and friendly folks. I am very happy with my purchase and will recommend to others. More

by SCOTT C. Verified Customer Verified Customer

Helpful 1

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Excellent service! Brad Lunar spoke to me like an old friend. He made sure I understood all the features of my car before I left the dealership. Brad Lunar spoke to me like an old friend. He made sure I understood all the features of my car before I left the dealership. More

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Very Good Experience Brad Lunar and the team were attentive, helpful and professional. Everyone was very friendly and wanted to make sure all our questions were answered. Brad Lunar and the team were attentive, helpful and professional. Everyone was very friendly and wanted to make sure all our questions were answered. Their attention to detail was amazing. More

by NMORAN.NMORAN Verified Customer Verified Customer

Helpful 4

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Impreza 2.0 at Ganley Subaru East It wad an amazingly smooth process. They found the exact car we were looking for. I met every member of the team and all were friendly and knowledgeab It wad an amazingly smooth process. They found the exact car we were looking for. I met every member of the team and all were friendly and knowledgeable would most definitely recommend them More

Helpful 4

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Great Experience Allie and Ken were great! Allie Helped us get the vehicle we at the price we wanted! Ken was very helpful in finalizing our purchase! Very easy to dea Allie and Ken were great! Allie Helped us get the vehicle we at the price we wanted! Ken was very helpful in finalizing our purchase! Very easy to deal with! More

by Sean Verified Customer Verified Customer

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Great Experience! Allie, Mike, Matt and Aramis all worked together to make the new car purchase seamless and pleasant. They were honest and attentive. We appreciate the Allie, Mike, Matt and Aramis all worked together to make the new car purchase seamless and pleasant. They were honest and attentive. We appreciate them very much! More

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Brad Lunar was awesome I worked with Brad Lunar to get a new subaru outback. He was incredible. Kind, patient and low-pressure. He honored every term of our agreement and I worked with Brad Lunar to get a new subaru outback. He was incredible. Kind, patient and low-pressure. He honored every term of our agreement and did not try to push me into something I was not comfortable with. They also had the best price by far. I cannot recommend Brad and Ganley Subaru East more highly. In addition, I began my inquiries over the internet with Allie and she was extremely responsive and attentive. Wonderful buying experience. D Young More

Helpful 5

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It was a real pleasure working with your dealership. Brad Lunar made me feel like family. He gave me the grand tour of your facility and answered all my questions.Your staff is great !!!!!!!!!!!! Brad Lunar made me feel like family. He gave me the grand tour of your facility and answered all my questions.Your staff is great !!!!!!!!!!!! More

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Good experience except for one thing. In December of 2016, I was looking for a 2014 Certified Subaru Forester. Ganley East had two. Scheduling a visit, I spoke with Alexandra, who was very In December of 2016, I was looking for a 2014 Certified Subaru Forester. Ganley East had two. Scheduling a visit, I spoke with Alexandra, who was very friendly. Arriving at the dealership, both vehicles were nicely prepared. I drove both vehicles accompanied by my salesman, Jack Crouch, who was a nice guy, kind of rough around the edges, but O.K. Preferred one of the vehicles and the purchase deal was written. They were very helpful, especially with my trade-in, and helping me transfer my belongings from it to my newly purchased Forester. The part of the experience that has left a "bad taste in my mouth" was after the purchase agreement had been written. Before I could sign it, Lou Monaco, the used car manager, appeared with another purchase agreement. This one included a new $1300 line item for the Subaru extended warranty program. Whereas the program covered a lot, I did not want the program but chose to rely on the work done to this vehicle for it be a Certified vehicle and the general, reliability of Subarus. However, when I met with their financial person to he told me that because of some special thing, he could offer that same Subaru extended warranty program for $999. This part of the dealer experience began to stink like a scam. What if I had taken the bait from Lou and paid an additional $301 for the same program. I, again, declined the extended warranty program. It's a shame to have a good experience be tainted by that kind of auto dealer B.S. More

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