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Alon Rapoport

Overview Reviews (61)

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Alon Rapoport

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Alon Rapoport | Page 2

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.7

61 Reviews

Overview Reviews (61)

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4.7

61 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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61 Reviews of Alon Rapoport

December 29, 2023

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Employee Rating

When we took delivery we found out there was no spare tire. No jack. And only one remote. The owner's manual clearly states that there are two remotes. We are still waiting for the second remote. When I tire. No jack. And only one remote. The owner's manual clearly states that there are two remotes. We are still waiting for the second remote. When I buy a car for $50,000 dollars, I expect better service. More

by e_mullican

Verified Customer

Recommend Dealer

Other Employees Tagged: Andres Vergara

Helpful 0

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Jan 07, 2024 -

Lexus of Pembroke Pines responded

I'm sorry to read about the issues you've encountered with your recent purchase. We understand how important these details are, especially considering the value of your investment. I'd like to personally assist in resolving this matter for you as quickly as possible. Please reach out at your earliest convenience so we can discuss further and make things right - Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

December 14, 2023

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Alon was very helpful and made the leasing of my ES 350 an easy experience. an easy experience. More

by jlockhart5151

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Dec 14, 2023 -

Lexus of Pembroke Pines responded

We are glad to hear that Alon made your leasing experience easy! Enjoy the ES 350!

December 09, 2023

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The process of buying the car went smoothly. Alon was patient show me the detail of the car I like. Go for Alon Alon was patient show me the detail of the car I like. Go for Alon More

by courtney

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Purchase Time

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Recommend Dealer

Yes

Helpful 0

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Dec 11, 2023 -

Lexus of Pembroke Pines responded

We're glad to know that your car buying process went smoothly at Lexus of Pembroke Pines, Courtney. It's great Alon could assist you in finding the perfect vehicle! Thanks for sharing your experience with us, and enjoy the new ride!

December 06, 2023

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Purchased my Lexus from here and it went very smoothly. Very smooth from start to finish and Alon was great! Very smooth from start to finish and Alon was great! More

by axons-work-0l

Recommend Dealer

Yes

Helpful 0

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Dec 07, 2023 -

Lexus of Pembroke Pines responded

We're glad to know your purchase experience at Lexus of Pembroke Pines went smoothly! Thanks for recognizing Alon's great work. Enjoy your new Lexus!

November 29, 2023

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Alon was very transparent and kept his word on pricing and other details regarding the car we purchased. He worked quickly and efficiently. and other details regarding the car we purchased. He worked quickly and efficiently. More

by Vee104

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Nov 29, 2023 -

Lexus of Pembroke Pines responded

We're glad to know that Alon provided you with a transparent and efficient car-buying experience at Lexus of Pembroke Pines. Thank you for your positive feedback, we appreciate it! Enjoy your new ride!

November 03, 2023

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Alon is awesome person to work with. He is courteous and extremely professional. The process was smooth and not only do I love my car, but my payment is extremely affordable. He is courteous and extremely professional. The process was smooth and not only do I love my car, but my payment is extremely affordable. More

by scoracelin

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Pastukhov

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Nov 03, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know that Alon provided you with such a smooth and professional experience at Lexus of Pembroke Pines. Enjoy your new car, and thank you for sharing this great feedback!

October 15, 2023

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I liked the dealership. Lots of people working there to help you. Everything went smoothly. Lots of people working there to help you. Everything went smoothly. More

by dpcoupon101

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Kazi Sofian, Liz Vargas, Alejandro Font Rodriguez

Helpful 0

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Oct 16, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you again down the road!

October 06, 2023

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Employee Rating

Great communication and great delivery of auto. Very satisfied with car. Will definitely recommend your dealership Very satisfied with car. Will definitely recommend your dealership More

by roumania72

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 1

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Oct 09, 2023 -

Lexus of Pembroke Pines responded

We're so glad to know you had a positive experience with us at Lexus of Pembroke Pines! Thanks for recommending our dealership, and we hope you continue enjoying your new car.

September 20, 2023

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Employee Rating

We were fortunate to get the right salesperson in Alon and the right price to get the deal done and the right price to get the deal done More

by mail.rcampos

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 1

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Sep 20, 2023 -

Lexus of Pembroke Pines responded

Thanks for putting your trust in the team at Lexus of Pembroke Pines! We're thrilled to know Alon was the right salesperson for you--enjoy the new ride!

September 19, 2023

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Employee Rating

Alon was professional, knowledgeable, and reacted fast to my needs. Located the car with the features I wanted in a very prompt fashion. The price negotiation was a little bit tense, as the Manager made it my needs. Located the car with the features I wanted in a very prompt fashion. The price negotiation was a little bit tense, as the Manager made it tough and prolonged- I guess the usual game play. The finance person and the rest of personnel I communicated with were very nice and professional. I like my RX350 car except that 10 days after I purchased zero-mile car, a "Drive Start Control Malfunction-Visit Your Dealer" warning popped up in the odometer display. Return to dealer and I was told they do not have the software to download. They reset that function and let's see now what is going to happen next. More

by NATALIADAVALOS

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 1

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Sep 20, 2023 -

Lexus of Pembroke Pines responded

We appreciate your feedback and are glad to know that Alon was able to assist you promptly at Lexus of Pembroke Pines. We apologize for any inconvenience caused by the warning light on your RX350, but rest assured, our team is here to help should it happen again. Enjoy your new ride!

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