Alyse Allen
Nissan Express Writer
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
Dealership Experience
3 yrs, 8 mos
Industry Experience
16 yrs, 6 mos
103 Reviews
Write a Review103 Reviews of Alyse Allen
May 09, 2024
Very nice courteous and they do a really good job. They don't treat you like dirt They don't treat you like dirt More
Other Employees Tagged: Mike White, Maria Durham, Danielle Starkey
May 09, 2024
I still do not have my car after a week & a day. I brought my car in for regular service - no sensors on & a mild tremor when I hit 60mph (which I did mention & asked that they balance my tires). I I brought my car in for regular service - no sensors on & a mild tremor when I hit 60mph (which I did mention & asked that they balance my tires). I left with my tire sensors going haywire and my car shaking when I hit 45mph. This was after I spent nearly 6hrs sitting at the dealership. I had zero updates from last Thursday to today, when *I* had to reach out & find out what was happening. Now we are being told the sensors went bad due to fix a flat, which led my husband he was told by a service advisor at Hyundai previously was safe to use, which is odd because that was used on the tire per my husband WAY before I ever drove in and had my service done, not to mention when I came in everything was green on the screen from the scales & on Tuesday when I returned, all red. am going on almost 3hrs of not getting a call back about the status of my vehicle. A week+ without my car has caused me to rearrange quite a lot, even with having a loaner, because I live on a farm and drive an SUV normally & was given an Elantra as a loaner. I am in dire need of MY car back. My service advisor has been completely nice but there has not been sufficient communication and I am not happy. More
May 07, 2024
Great service team! Exceptional customer service. Very knowledgeable. I love that they stay in constant contact with you! Exceptional customer service. Very knowledgeable. I love that they stay in constant contact with you! More
Other Employees Tagged: Mike White, Mike Adams (Hyundai), Maria Durham, Danielle Starkey
May 07, 2024
Excellent staff, Excellent Service. Install a door on the computer room. Love the children’s room-don’t have children but nice n quiet and I listened to my stories. Install a door on the computer room. Love the children’s room-don’t have children but nice n quiet and I listened to my stories. More
Other Employees Tagged: Mark Baker, Mike Adams (Subaru), Melissa Sigmon, Sam Williams, Troy Brickner
May 06, 2024
Everything went well. Meagan was very helpful. So far truck is doing good. Shop did a good job Meagan was very helpful. So far truck is doing good. Shop did a good job More
Other Employees Tagged: Mike Adams (Hyundai), Mike Adams (Subaru), Maria Durham, Megan Gartmann
May 06, 2024
THEY TEAM WAS COURTEOUS AND DID A GOOD JOB. . The work was finished and done in a timely fashion. . The work was finished and done in a timely fashion. More
Other Employees Tagged: Mike Adams (Hyundai), Mike Adams (Subaru)
May 04, 2024
Best Fantastic Wonderful Amazing Clean Favorable Electric Exuberant Perfect Sincere Illuminating Delicious Outstanding Delightful Car Exuberant Perfect Sincere Illuminating Delicious Outstanding Delightful Car More
Other Employees Tagged: Mark Baker, Mike Adams (Hyundai), Mike Adams (Subaru), Maria Durham, Melissa Sigmon, Troy Brickner, Megan Gartmann, Dan Prytulak
May 03, 2024
Other than taking six months to get My ID-4 scheduled for "open campaign" work to be performed, I am completely satisfied with the service of this dealer. "open campaign" work to be performed, I am completely satisfied with the service of this dealer. More
Other Employees Tagged: Mark Baker