Alyssa Malinowski

Although everyone there is very pleasant, some of the work that I thought could’ve been done was not completed this day. I know that I am not a technician and that perhaps better explanation to the cust work that I thought could’ve been done was not completed this day. I know that I am not a technician and that perhaps better explanation to the customers as to why certain work could not have been completed could’ve made my Visit a little better. I was disappointed to find out that my vehicle had some very minor damage that occurred to it during the servicing, and I was not informed of it, however, found it on my own after I had left my visit. I did call to ask why I was not told and I was not given any valid reason. I was able to replace the minor damaged parts on my own. I always enjoy coming to this dealer and I appreciate all of the hard work from all of the individuals there . Communication is key to success and I think if the communication could be a little bit improved, this would be a five star rating. Thank you. More

by hooksettdoc Verified Customer Verified Customer

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It was overall an excellent experience. Thet were willing to answer all my questions and help me get a great deal. I visited many dealerships and they were by far the best in their custome Thet were willing to answer all my questions and help me get a great deal. I visited many dealerships and they were by far the best in their custome service and the pricing. More

by amroutsi Verified Customer Verified Customer

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Everyone there was very polite and helpfull, I had a great experience at key of rodchester. great experience at key of rodchester. More

by grazianoanthony16 Verified Customer Verified Customer

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Everyone I worked with was extremely nice and worked hard to get me in my ram at a price I was comfortable with to get me in my ram at a price I was comfortable with More

by tktile Verified Customer Verified Customer

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It toke me 3 weeks with phone calls and texts to have a spare key sent to me, and I am still waiting for info on my warranty. I asked Alyssa to find out and she said I should give them a call in a couple o spare key sent to me, and I am still waiting for info on my warranty. I asked Alyssa to find out and she said I should give them a call in a couple of weeks.Call who? I have no number or info. on my warranty. I called Mark Parker and left a message for him to give me a call on the warranty. He never called me back. So I would rate Key Chrysler Zero stars. The key to doing business with Key Chrysler is. Don’t. More

by kptorp Verified Customer Verified Customer

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I had an excellent experience. Alyssa and Jay were great to work with. I feel like I got a good deal. I never feel that way buying a vehicle lol! Alyssa and Jay were great to work with. I feel like I got a good deal. I never feel that way buying a vehicle lol! More

by JEDHOWARD20 Verified Customer Verified Customer

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Very happy with the service in sales I Will be coming back again soon for my next new Jeep? back again soon for my next new Jeep? More

by rbelanger53 Verified Customer Verified Customer

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The sales team as a whole is sub par. You have to beg them to respond after they tell you they will reach out after they put numbers together for you. Also someone forged my signature o You have to beg them to respond after they tell you they will reach out after they put numbers together for you. Also someone forged my signature on the delivery checklist. My vehicle was delivered at 7% battery and they said it was delivered at 100% and today I called back to check on trading in my current vehicle because I'm not happy with the 4xe just to have Alissa give me an attitude when she answered the phone. Giving me a hard time because I had to leave to attend a funeral saying I chose to leave while we were trying to make a deal More

by edburch77 Verified Customer Verified Customer

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Everyone was friendly and knowledgeable about any and all questions. I am very happy I was able to purchase the Jeep I wanted. questions. I am very happy I was able to purchase the Jeep I wanted. More

by saraekeyser Verified Customer Verified Customer

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Friendly. No Problem trying to get an appointment. Staff is very pleasant to talk too. Restroom is clean. No Problem trying to get an appointment. Staff is very pleasant to talk too. Restroom is clean. More

by LUTEMANB Verified Customer Verified Customer

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