Alyssa Roybal
Alyssa Roybal at Clement Hyundai
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Alyssa Roybal

Service Advisor

Clement Hyundai

971 Wilmer Road
Wentzville, MO 63385

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4.6
205 Reviews
4.6

205 Reviews

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205 Reviews of Alyssa Roybal

April 24, 2024

Dealership Rating
Employee Rating

I took a previous customer satisfaction survey. Alyssa Roybal didn't like my responses and went out of her way to inform me that my opinion was wrong. It was pretty much the most unprofessional act More

by JB
Service Time
Recommend Dealer
No
Apr 25, 2024

Clement Hyundai responded

Hello please reach me directly so we can try to figure out a resolution. Chris.Bone@clementhyundai.com

April 17, 2024

Dealership Rating
Employee Rating

Staff were very caring and responsive and good at following through with communication and meeting commitments. More

by campguy17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Clement Hyundai responded

Hello, thank you for taking the time to leave us a review. We are happy to help and greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Hyundai

March 29, 2024

Dealership Rating
Employee Rating

Didn't know ya needed an appointment in Wentzville for anything, I felt belittled Not good enough More

by rogeddy52winelover
Recommend Dealer
No

Other Employees Tagged: Alyssa Roybal

Apr 01, 2024

Clement Hyundai responded

please contact me at chris.bone@clementhyundai.com so we can figure out a resolution and get you taken care of. Thank you, Chris Bone

March 25, 2024

Dealership Rating
Employee Rating

They were very helpful and quick to get my car in and out. They were very helpful and quick to get my car in and out. Friendly as well More

by KMLONG2018
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Roybal

Mar 26, 2024

Clement Hyundai responded

Hello, thank you for taking the time to leave us a review. We are happy to help and greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Hyundai

March 22, 2024

Dealership Rating
Employee Rating

Every one was very nice Every one was very helpful Nice customer service great job More

by tnelson4345
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Roybal

Mar 22, 2024

Clement Hyundai responded

Hello, thank you for giving us a five star review! Feel free to let us know if anything comes up that we can help with! Sincerely, Your Friends at Clement Hyundai

March 22, 2024

Dealership Rating
Employee Rating

My car is only 7 month and was suggested to have a lot of work More

by anders_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Clement Hyundai responded

hello this is chris please reach me directly at chris.bone@clementhyundai.com so we can discuss your situation and try to come up with a resolution. Thank you, chris

March 17, 2024

Dealership Rating
Employee Rating

He was great on giving me the direction on what need to be done and sent my car to the other shop and made sure it got there I was at work and not able to drive 2 cars More

by stacier040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2024

Clement Hyundai responded

Hello Stacie, thank you for leaving us a five star review. Let us know if there is anything we can help with in the future. Take care! Sincerely, Your Friends at Clement Hyundai

March 10, 2024

Dealership Rating
Employee Rating

It was ok. I only went there bc I had to. It was very expensive More

by proudcarowner
Recommend Dealer
No

Other Employees Tagged: Alyssa Roybal

Mar 11, 2024

Clement Hyundai responded

Please contact me directly so I can look into why this happened, Chris.bone@clementhyundai.com thank you

March 07, 2024

Dealership Rating
Employee Rating

Prompt on time good service Everyone was helpful and polite. Waiting area was comfortable and clean. More

by stanmog
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Roybal

Mar 07, 2024

Clement Hyundai responded

Hello, thank you for taking the time to leave us a review. We are happy to help and greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Hyundai

March 07, 2024

Dealership Rating
Employee Rating

Good but not as good as years past, less personal Nope nope nope nope nope More

by mum3j
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Roybal

Mar 07, 2024

Clement Hyundai responded

Hello, thank you for taking the time to leave us a review and for your feedback. We are constantly striving to improve our customer service experiences. We are sorry to hear that we did not meet our goal this time. Please reach out to us if you have any concerns. Hope to hear from you, Clement Hyundai

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