Amanda Gutierrez

Post-sale service is a critical factor in customer satisfaction, and my recent experience at Mastrovito Hyundai exemplifies this. Luke's exceptional support was instrumental in facilitating the purch satisfaction, and my recent experience at Mastrovito Hyundai exemplifies this. Luke's exceptional support was instrumental in facilitating the purchase and installation of running boards for my 2024 Santa Fe, a decision made spontaneously during a routine oil change. Throughout the installation process, Luke provided timely updates. The comfortable waiting area, equipped with amenities such as coffee and television, further enhanced my experience. The sales team's proactive and unobtrusive approach was also noteworthy, a stark contrast to experiences at other dealerships. The professionalism displayed by Luke, the sales staff, and the service team makes Mastrovito Hyundai the preferred choice for automotive services. Thank you! More

by jeff.l.shepard Verified Customer Verified Customer

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Amanda in service was excellent! All of the required and warranty work was completed on time and accurate. All of the required and warranty work was completed on time and accurate. More

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I had an issue with my lifetime oil change that I got when I bought my car from lithia. I never had an issue with the free oil change until this service appt. They said that they wouldn’t honor it until when I bought my car from lithia. I never had an issue with the free oil change until this service appt. They said that they wouldn’t honor it until I have the actual contract to prove it. I never had to show it before. So I was charged 101.00 for an oil change. I had to go to the Lithia dealership around the corner to get my contract then they would refund my money. I really felt like they were accusing me of lying because they were so shocked when I came back and they had to give me a refund. I really considered never coming back but I don’t want to waste my free oil changes. More

by dani71179 Verified Customer Verified Customer

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All I can say is awesome dealership. They provide the best sales and service environment you could ever imagine. They provide the best sales and service environment you could ever imagine. More

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The service was great. Very knowledgeable, efficient, friendly, and took great care of my vehicle. Very knowledgeable, efficient, friendly, and took great care of my vehicle. More

by mwschmitt Verified Customer Verified Customer

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Excellent customer service . Kept me posted on status of my service. Explained needed services. Good experience Kept me posted on status of my service. Explained needed services. Good experience More

by NCONNEY Verified Customer Verified Customer

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Amanda was really helpful going well beyond what I expected. Service work is top notch in my opinion. expected. Service work is top notch in my opinion. More

by JAMES.ELEAZER79 Verified Customer Verified Customer

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Excellent service and great customer service. I would recommend anyone to have your service done there. I would recommend anyone to have your service done there. More

by RTESTA20 Verified Customer Verified Customer

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The best place to shop for cars and services. I just love this dealership the people are so friendly. I just love this dealership the people are so friendly. More

by nannieking1956 Verified Customer Verified Customer

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Great experience! Service was a great pleasure to deal with! Enjoy the waiting room as well. Service was a great pleasure to deal with! Enjoy the waiting room as well. More

by KELLYILION Verified Customer Verified Customer

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