

Dealership Experience
1 yr, 2 mos
Industry Experience
1 yr, 2 mos
Languages Spoken
English
33 Reviews
Write a Review33 Reviews of Amanda Gutierrez
May 18, 2025
Post-sale service is a critical factor in customer satisfaction, and my recent experience at Mastrovito Hyundai exemplifies this. Luke's exceptional support was instrumental in facilitating the purch satisfaction, and my recent experience at Mastrovito Hyundai exemplifies this. Luke's exceptional support was instrumental in facilitating the purchase and installation of running boards for my 2024 Santa Fe, a decision made spontaneously during a routine oil change. Throughout the installation process, Luke provided timely updates. The comfortable waiting area, equipped with amenities such as coffee and television, further enhanced my experience. The sales team's proactive and unobtrusive approach was also noteworthy, a stark contrast to experiences at other dealerships. The professionalism displayed by Luke, the sales staff, and the service team makes Mastrovito Hyundai the preferred choice for automotive services. Thank you! More
Other Employees Tagged: Luke Kiser, Braelynn Merrell, Ali Brown, John Kiley, Renee Hartnett
April 28, 2025
I had an issue with my lifetime oil change that I got when I bought my car from lithia. I never had an issue with the free oil change until this service appt. They said that they wouldn’t honor it until when I bought my car from lithia. I never had an issue with the free oil change until this service appt. They said that they wouldn’t honor it until I have the actual contract to prove it. I never had to show it before. So I was charged 101.00 for an oil change. I had to go to the Lithia dealership around the corner to get my contract then they would refund my money. I really felt like they were accusing me of lying because they were so shocked when I came back and they had to give me a refund. I really considered never coming back but I don’t want to waste my free oil changes. More
April 24, 2025
All I can say is awesome dealership. They provide the best sales and service environment you could ever imagine. They provide the best sales and service environment you could ever imagine. More
Other Employees Tagged: Shawn Zawatski, Kristian Smith, Aldin Mekic, Dzejla Bungur, Luke Kiser, Braelynn Merrell, John Kiley, Renee Hartnett
April 09, 2025
Excellent customer service . Kept me posted on status of my service. Explained needed services. Good experience Kept me posted on status of my service. Explained needed services. Good experience More
Other Employees Tagged: Luke Kiser, Braelynn Merrell, Ali Brown, John Kiley, Renee Hartnett
March 29, 2025
Excellent service and great customer service. I would recommend anyone to have your service done there. I would recommend anyone to have your service done there. More
Other Employees Tagged: Luke Kiser, Braelynn Merrell, Ali Brown, John Kiley, Renee Hartnett
March 05, 2025
Great experience! Service was a great pleasure to deal with! Enjoy the waiting room as well. Service was a great pleasure to deal with! Enjoy the waiting room as well. More
Other Employees Tagged: Luke Kiser, Braelynn Merrell, Ali Brown, John Kiley, Renee Hartnett