Gina Mastrovito-Smith
Gina Mastrovito-Smith at Mastrovito Hyundai
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Gina Mastrovito-Smith

Customer Care Manager/Community Events Coordinator/Reception

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

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5.0
207 Reviews

Hello! My name is Gina Mastrovito-Smith and I am the Customer Care Manager at Mastrovito Hyundai. You can meet me at the reception desk! Prior to working at Mastrovito Hyundai, I was an elementary school teacher and an Assistant Principal for 22 years. Please contact me at 315-736-8356 with any questions or concerns. I'd be happy to assist you!

Dealership Experience

3 yrs, 1 mo

Specialties & Trainings

Education/Leadership

Customer Service

5.0

207 Reviews

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207 Reviews of Gina Mastrovito-Smith

April 30, 2024

Dealership Rating
Employee Rating

We were extremely pleased from the minute we stepped into the dealership. Everyone went above and beyond to make sure that we were happy. We are in love with our new vehicle, and even my husband, who HATES c More

by seicholzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito, Tony Licari

May 01, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family #makeyourmovetomastrovito

April 30, 2024

Dealership Rating
Employee Rating

We had the best experience here because of Eliut and everyone else who had a part in the sale, including Aldin, John and of course Frank. The professionalism, kindness and thoroughness of these men was More

by deb.seal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito, Aldin Mekic, Derrick Snell, Eliut Fazekas , John, the young man who patiently explained all the bells and whistles . Five star!

May 01, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family #makeyourmovetomastrovito

April 27, 2024

Dealership Rating
Employee Rating

Mastrovito Hyundai made the car buying process easy and comfortable. Everyone is extremely helpful and willing to help and answer all questions. More

by hguidera
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito, John Kiley

Apr 29, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family #makeyourmovetomastrovito

April 27, 2024

Dealership Rating
Employee Rating

Mastrovito and Braelynn always take excellent care of my car and listen to my concerns about my vehicle. I am vvery happy with my purchase and service provided by Mastrovito Hyundai. More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Frye, Braelynn Merrell

Apr 29, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family #makeyourmovetomastrovito

April 25, 2024

Dealership Rating
Employee Rating

One, this dealership was very busy each time we, my wife and I, visited. Everyone was very friendly and helpful. Other dealerships we visited were mostly empty. So that says a lot at who is selling vehicles More

by gwhite1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and for the recommendation, We hope to see you again! #makeyourmovetomastrovito

April 23, 2024

Dealership Rating
Employee Rating

Everything was awesome! Great communication and customer service! I would definitely recommend Mastrovito’s to anyone looking for a new vehicle! More

by hguidera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and for the recommendation! #makeyourmovetomastrovito

April 19, 2024

Dealership Rating
Employee Rating

Gina and Braelynn were excellent to work with! They were very helpful and kept me in the loop with what was going on with my vehicle. Appreciate all of their help! More

by micholynrlizio
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Braelynn Merrell , ZACH BUDWAY

Apr 22, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family - we appreciate you! #makeyourmovetomastrovito

April 13, 2024

Dealership Rating
Employee Rating

Service was top notch done in a very timely fashion. All needs met expectations very pleased. More

by 1tigger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family #makeyourmovetomastrovito

April 04, 2024

Dealership Rating
Employee Rating

Customer service was great. They made it an easy transaction and very helpful ! I would recommend my friends and family there. More

by amyw0408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family #makeyourmovetomastrovito

April 03, 2024

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Employee Rating

Great service but just little disorganized to me like two many trying do same thing More

by vickied7.vd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2024

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family #makeyourmovetomastrovito

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