Amber Crowley | Page 2

Extremely disappointed this time. Not sure why they text since they don't respond. My car failed inspection for dry rotted tires. Tires were 7 years old, with 15,000 miles on them. I Not sure why they text since they don't respond. My car failed inspection for dry rotted tires. Tires were 7 years old, with 15,000 miles on them. I wanted what was on it already, but got some other kind. The technician broke the center wheel caps, and they just said it happens with age. Even said one was missing. I don't believe it, as I am a fanatic about things like that. I guess we need to start taking pictures of everything. But feeling now this service center can't be trusted. Not even sure they actually did the alignment correctly since it's veering to the right now. And wow!!! The mess they left when taking the old inspection sticker off is ridiculous. Just overall a very bad experience this go round. I was so hopeful I found a good one. They were decent when I went to them in the temporary location. More

by woolftwo Verified Customer Verified Customer

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I’m taken care of! I have no worries when I drop off my vehicle I have no worries when I drop off my vehicle More

by JUDY_ORNDORFF Verified Customer Verified Customer

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It works for me when I need them. Very attentive service department with good customer communication Very attentive service department with good customer communication More

by LEECLINE Verified Customer Verified Customer

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Took Jeep for inspection. Jeep failed inspection for ball joints so scheduled appt to have them replaced. Jeep was making a noise after we picked it up. Scheduled another appt Jeep failed inspection for ball joints so scheduled appt to have them replaced. Jeep was making a noise after we picked it up. Scheduled another appt then we were told needed rear brakes not sure how this was not noticed when inspected, were told brakes were rusty from only driving 10 miles a day. Were told we would be sent pictures of brakes since we were surprised we needed another service appt, no pictures were sent. Something just did not sit right with us so we paid the service bill and left with no intention of returning to this dealership. More

by BAWBAWX3 Verified Customer Verified Customer

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Top notch service department on both the Ford end and the CDJR end. Recommend Criswell Ford & CDJR for your service needs. CDJR end. Recommend Criswell Ford & CDJR for your service needs. More

by zman Verified Customer Verified Customer

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Have not really dealt with this particular dealership except on a few occasions. The previous appointment went well and was completed well within time limit. except on a few occasions. The previous appointment went well and was completed well within time limit. More

by EWTWALT Verified Customer Verified Customer

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excellent service department with the customer needs first. A top rated service department and friendly staff first. A top rated service department and friendly staff More

by 607steelers Verified Customer Verified Customer

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Got the job done in a timely manner Overall service was excellent. Will return to have future service work completed there. excellent. Will return to have future service work completed there. More

by HLBLC Verified Customer Verified Customer

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Jeff, my salesman, was tremendous in assisting me. He was honest and straightford with the car. He was honest and straightford with the car. More

by jmartin17350 Verified Customer Verified Customer

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Great as usual I said great as usual! I'm not adding more words to this! I'm not adding more words to this! More

by KARENSTALNAKER7 Verified Customer Verified Customer

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