Amber Shockley

James is professional, kind, and will do what is necessary to see that my concerns are taken care of. necessary to see that my concerns are taken care of. More

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Polite and professional. They diagnosed the problem with mass flow sensor and fixed within a day. They diagnosed the problem with mass flow sensor and fixed within a day. More

by Williamkirsch76 Verified Customer Verified Customer

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Very nice and down to earth,courtesy and professional. will go back. And tell my friends and family. will go back. And tell my friends and family. More

by sweattb009 Verified Customer Verified Customer

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I recently had my vehicle serviced at Tony Serra Nissan, and Buffy Smith made the entire experience outstanding. From the start, she was welcoming, professional, and very easy to talk to. She took the time and Buffy Smith made the entire experience outstanding. From the start, she was welcoming, professional, and very easy to talk to. She took the time to go over everything with me and made sure I fully understood what my vehicle needed before the work was done. What stood out the most was how attentive and organized she was throughout the process. Buffy kept me informed about the progress of my vehicle and made sure I wasn’t left wondering what was going on. That kind of communication makes a big difference when you’re dealing with car service. She also made the process feel smooth and hassle-free. Instead of feeling rushed, I felt like she genuinely cared about making sure everything was handled properly and that I left satisfied. It’s clear she takes pride in her job and values her customers. Because of Buffy’s professionalism and great attitude, I’ll definitely feel comfortable bringing my vehicle back in the future. If you’re visiting Tony Serra Nissan for service, having Buffy as your service advisor will make the experience much easier and more enjoyable. More

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I had a great experience working with Buffy Smith at Tony Serra Nissan. From the moment I arrived, Buffy was professional, knowledgeable, and genuinely helpful. She took the time to listen to my concerns abo Serra Nissan. From the moment I arrived, Buffy was professional, knowledgeable, and genuinely helpful. She took the time to listen to my concerns about my vehicle and made sure everything was clearly explained before any work was done. It’s rare to find someone in a service department who communicates so well and actually makes you feel confident about the process. Buffy kept me updated throughout the entire service appointment and made sure I understood what was being done and why. She was honest, transparent, and never made me feel pressured into anything unnecessary, which I really appreciated. Her attention to detail and commitment to customer service made the whole experience smooth and stress-free. You can tell she truly cares about the customers and takes pride in making sure everything is handled the right way. The service was completed in a timely manner, and thanks to Buffy making sure everything was organized, the entire process was efficient from start to finish. If you’re bringing your vehicle to Tony Serra Nissan, I highly recommend asking for Buffy Smith. She goes above and beyond to make sure customers are taken care of and that their vehicles leave in great shape. Customer service like that is hard to come by these days, and it definitely deserves recognition. More

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simple to the point service appreciated greatly THANKS would patronize this location again in the future when are you guys going to bring back the MAXIMA so I can trade up THANKS would patronize this location again in the future when are you guys going to bring back the MAXIMA so I can trade up More

by COUSINTONY Verified Customer Verified Customer

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The staff are very kind there, great prices! The salesman named Angel Perez is who helped me choose a new vehicle and he was an amazing individual! The salesman named Angel Perez is who helped me choose a new vehicle and he was an amazing individual! More

by shuyadraws Verified Customer Verified Customer

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I think that they really did a great job and took time too make my experience of getting a new key for my car thanks great job too make my experience of getting a new key for my car thanks great job More

by Jspicer278 Verified Customer Verified Customer

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The very next day after I bought my truck the check engine light came on. They never mentioned any problems when I was purchasing. The detail they were suppose to do was not done engine light came on. They never mentioned any problems when I was purchasing. The detail they were suppose to do was not done More

by kcscwkmom Verified Customer Verified Customer

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I was sold a vehicle with issues and they refused to fix it bc I didn’t buy their extended warranty. It was within the parameters of the month it was bought. I will tell everyone I Know not buy from them it bc I didn’t buy their extended warranty. It was within the parameters of the month it was bought. I will tell everyone I Know not buy from them More

by Screwed Over Verified Customer Verified Customer

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