Amber Shockley
Amber Shockley at Tony Serra Nissan

Amber Shockley

Parts Counterperson

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

Contact Me
4.7
25 Reviews
4.7

25 Reviews

Write a Review

25 Reviews of Amber Shockley

February 12, 2026

Dealership Rating
Employee Rating

The dealership itself is great for the most part but the lady that takes in yoir cars for maintenance is awful and very rude...she was lucky to not get a throat punch woth her nasty attitude.. More

by Boxer9141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 04, 2025

Dealership Rating
Employee Rating

I think that they really did a great job and took time too make my experience of getting a new key for my car thanks great job More

by Jspicer278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks , Ashley Cox, Casher

Dec 08, 2025

Tony Serra Nissan responded

Jspicer, getting a new key should not be a headache, and we are glad the team made it simple and handled it right. Appreciate you coming to Tony Serra Nissan Cullman for the fix.

November 23, 2025

Dealership Rating
Employee Rating

The very next day after I bought my truck the check engine light came on. They never mentioned any problems when I was purchasing. The detail they were suppose to do was not done More

by kcscwkmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Wyatt Andrews, Maxine Young, Zack Rooks , Ashley Cox

Nov 23, 2025

Tony Serra Nissan responded

That is a tough start with a new truck. Please call Maxine our Customer Service Ninja at (256) 676 2435 so she can get the light checked and the detail finished the right way. We want to make this right at Tony Serra Nissan Cullman.

November 05, 2025

Dealership Rating
Employee Rating

I was sold a vehicle with issues and they refused to fix it bc I didn’t buy their extended warranty. It was within the parameters of the month it was bought. I will tell everyone I Know not buy from them More

by Screwed Over
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Wyatt Andrews, Maxine Young, Cody Salem, Zack Rooks , Amanda Badgwell, Ashley Cox, Matteo Pensa, Reece Weissend

Nov 09, 2025

Tony Serra Nissan responded

Hello Screwed Over, we understand your frustration and we want to make this right. Please reach out to Maxine our Customer Service Ninja at (256) 676-2435 so she can dig into what happened and get you taken care of. We appreciate you giving Tony Serra Nissan Cullman another shot to make things right.

October 17, 2025

Dealership Rating
Employee Rating

They are always able to take care of me when I need regular service without an appointment Thank you More

by dorothyhortondnc1934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Maxine Young, Zack Rooks , Amanda Badgwell, Ashley Cox

Oct 27, 2025

Tony Serra Nissan responded

We love hearing that — quick, reliable, and ready when you need us is what we aim for! Thanks for trusting Tony Serra Nissan to keep your car in top shape.

October 07, 2025

Dealership Rating
Employee Rating

Very thankful for the quick and professional service. It.is hard to find that today! Thank you. More

by jefferyhbelknap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Maxine Young, Zack Rooks , Amanda Badgwell, Ashley Cox, Reece Weissend

Oct 11, 2025

Tony Serra Nissan responded

We really appreciate that—quick and professional is exactly what our service team aims for at Tony Serra Nissan. Glad we could deliver the kind of experience that’s getting harder to find these days.

October 02, 2025

Dealership Rating
Employee Rating

Great service. They forgot to put my new sticker in for next service appointment though. More

by swarner0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Maxine Young, Zack Rooks , Amanda Badgwell, Ashley Cox, Reece Weissend

Oct 07, 2025

Tony Serra Nissan responded

Glad the service hit the mark—sounds like we just fumbled the sticker handoff. 🫣 We’ll make sure it’s ready for your next visit. Thanks for trusting the Tony Serra Nissan service team.

August 12, 2025

Dealership Rating
Employee Rating

You all were great I couldn't have found anyone any nicer than you at Tony Sierra. I love my Nissan rogue thanks for everything. More

by balkidtam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Maxine Young, Zack Rooks, Elijah Szelag , Amanda Badgwell, Ashley Cox, Reece Weissend, Thank you all for all you did to get me in my new ride.

Aug 16, 2025

Tony Serra Nissan responded

We’re glad to hear your Nissan Rogue found its perfect match. At Tony Serra Nissan, being “the nicest you could find” is a title we’re happy to defend — thanks for the kind words and for letting us be part of your new ride story.

August 12, 2025

Dealership Rating
Employee Rating

This is my 3rd vehicle from this place and very happy they are always so nice and helpful! More

by 50snoopdog50dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Maxine Young, Zack Rooks , Amanda Badgwell, Ashley Cox, Reece Weissend

Aug 16, 2025

Tony Serra Nissan responded

Third time’s the charm — and in your case, just the tradition. We’re glad our team at Tony Serra Nissan keeps earning your trust with every visit. Thanks for coming back again and again.

July 30, 2025

Dealership Rating
Employee Rating

Tony Serra is always welcoming and friendly, and they keep me informed about the progress of the maintenance on my car. More

by jamieleebraswell
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Maxine Young, Zack Rooks , Amanda Badgwell, Ashley Cox, Reece Weissend

Aug 01, 2025

Tony Serra Nissan responded

Thanks, Jamie! We believe car care should come with clear updates and zero guesswork—glad you felt that. Friendly service and solid communication are kind of our thing (along with, you know, fixing cars). Appreciate you choosing Tony Serra Nissan—we’ll keep the coffee warm and the updates honest.

1

Dealership Inventory (164 Vehicles)

used 2006 Nissan Titan car, priced at $9,988
2006 Nissan Titan
used
Galaxy exterior
Automatic
Rear-wheel Drive
new 2025 Nissan Versa car, priced at $19,230
2025 Nissan Versa
new
Gray Sky Pearl exterior
CVT
Front-wheel Drive
new 2025 Nissan Versa car, priced at $19,230
2025 Nissan Versa
new
Gray Sky Pearl exterior
CVT
Front-wheel Drive
new 2025 Nissan Sentra car, priced at $20,916
2025 Nissan Sentra
new
Super Black exterior
CVT
Front-wheel Drive
new 2025 Nissan Kicks car, priced at $28,860
2025 Nissan Kicks
new
Deep Blue Pearl exterior
CVT
All-wheel Drive
new 2026 Nissan Pathfinder car, priced at $45,560
2026 Nissan Pathfinder
new
Everest White Pearl Tricoat exterior
Automatic
Front-wheel Drive