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Ambrose Orlando
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53 Reviews
53 Reviews
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53 Reviews of Ambrose Orlando
July 25, 2020
BAIT AND SWITCH I had a bad experience this week at Kelly Ford. In summary I feel victimized by the classic bait and switch tactic and am very frustrated with the wa I had a bad experience this week at Kelly Ford. In summary I feel victimized by the classic bait and switch tactic and am very frustrated with the way they handled the situation. Here is a brief description of events. Wednesday I test drove a car my daughter is interested in. Thursday, she started the paper work online and I gave my credit card information to hold the car. My last conversation with the sales person was the car was in the shop for inspection, and everything could be ready for Friday. Friday, I arrived with my daughter to find out from the sales manager that a prior deposit had been placed on the car and it was not available, and offered other cars that were not even close to what we wanted. I received communication from the salesperson asking me to call the sales manager, which I did. We played phone tag throughout the morning, and the only voice communication was an agreement on an appointment time. A simple explanation of the delay would have saved me about 3 hours of my time and approximately 60 miles of driving in the wrong direction to resolve the issue of helping my grad student get on with her new life. In closing I will add that Kelly Ford has also alienated a young person in trusting car dealerships. More
by brucepiper40
Other Employees Tagged: Larry Bousbaa
Helpful 
June 24, 2020
Working with melvin is a pleasure he is a customers care and try to solve problems should have more employees like him thanks melvin keep doing what you do. and try to solve problems should have more employees like him thanks melvin keep doing what you do. More
by Josemiller33
Other Employees Tagged: Melvin DeLeon
January 24, 2020
I had the best experience!!! Everyone I spoke with and worked with was helpful, knowledgeable and so friendly! Was not pushed into anything and had a fantastic buying experience!! Thank you to all that he worked with was helpful, knowledgeable and so friendly! Was not pushed into anything and had a fantastic buying experience!! Thank you to all that helped me purchase my new vehicle ! More
by kpmiami
Other Employees Tagged: Gary Sbordone , Robert England, Kristine Marino, Grace Noto
October 30, 2019
Used truck purchase I went in to look at a used Ram truck. Nicole was great, she worked with my timeline to purchase and around my busy work schedule. She made it quick I went in to look at a used Ram truck. Nicole was great, she worked with my timeline to purchase and around my busy work schedule. She made it quick and easy to buy the truck and trade in my existing vehicle. I couldn’t be happier More
by Nrystrom
Other Employees Tagged: Gary Sbordone , James Clements, Nicole Hayes
October 23, 2019
Great experience, love my new car, they really Make it Easy Ambrose Orlando our Sales Consultant listened to all my "have to have's" and it was a pleasure working with him. Along with the Business Manager, Gary Ambrose Orlando our Sales Consultant listened to all my "have to have's" and it was a pleasure working with him. Along with the Business Manager, Gary Sbordone, they were both patient and we came to an agreement on all the terms and I had my car in just a few days.Great place to get your next car. More
by Marily
Other Employees Tagged: Gary Sbordone , Robert England
August 30, 2019
Wonderful service, knowledgeable staff!! Being a new truck owner Ambrose was patient and extremely helpful and reassuring with any of my questions or concerns. I was able to have my truck th Being a new truck owner Ambrose was patient and extremely helpful and reassuring with any of my questions or concerns. I was able to have my truck the next day and was reassured that if I had any problems they would be there for me! More
by Gannon, Wendy
Other Employees Tagged: Ray Liimatainen
April 25, 2019
Very Friendly From beginning to end, professional, friendly and efficient staff. The facility was very clean and inviting. The wait time in between was very minimal From beginning to end, professional, friendly and efficient staff. The facility was very clean and inviting. The wait time in between was very minimal. The associates in the service department were also a pleasure to work with in getting my inspection sticker. Overall a great experience in leasing my car and I will recommend to anyone looking to get a car. More
by Willsmom
Other Employees Tagged: Adam Hoyt, Ray Liimatainen
April 15, 2019
Love my truck! I am completely satisfied with my recent purchase of my new Ford F150! Bruno was nothing but professional! I would definitely recommend him and the de I am completely satisfied with my recent purchase of my new Ford F150! Bruno was nothing but professional! I would definitely recommend him and the dealership to anyone looking for a new vehicle. More
by Cmargiotta62
Other Employees Tagged: Bruno Caetano
November 30, 2018
exellent We were in and out in a very timely manor. In the past have been in dealerships for hours . They respect my time as being important. We were in and out in a very timely manor. In the past have been in dealerships for hours . They respect my time as being important. More
by rgagnon1
Other Employees Tagged: Ray Liimatainen
November 16, 2018
Every thing was great Brian is the best you guys better hold on to him and add Ambrose to that. And the first come first served is great Thomas C Mannett Brian is the best you guys better hold on to him and add Ambrose to that. And the first come first served is great Thomas C Mannetta More
by tom123
Other Employees Tagged: Brian Trombetto
