Ana Baker
Ana Baker at DealerRater Connections Demo Dealer
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Ana Baker

Service Rep

DealerRater Connections Demo Dealer

825 Ell Street
Caribou, ME 04736

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4.8
8 Reviews

Hi, I'm Ana. I've been at this dealership for 7 years now and have loved every minute of it. We work hard to provide an excellent level of customer service and always aim to please. I'm happy to answer any questions you have about your Bentley and can fix anything on it. Next time your at the dealership swing by the service department and say hello!

Dealership Experience

13 yrs, 10 mos

Industry Experience

19 yrs, 1 mo

Specialties & Trainings

Bentley Service Specialist

4.8

8 Reviews

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8 Reviews of Ana Baker

April 27, 2024

Dealership Rating
Employee Rating

Checked all the boxes Had car done they looked up my points and made sure I was given credit for discounts that I was unaware that I was qualified. They could have done bet More

by Shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 25, 2024

Dealership Rating
Employee Rating

Excellent Service! Charles Wheeler was very friendly and helpful in explaining what service my car needed. Arranging for me to have a loaner car for the day made my day More

by driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Smith, Gail Rhodes

Sep 24, 2021

DealerRater Connections Demo Dealer responded

Thanks for sharing your thoughts about your experience with DealerRater Connections Demo Dealer. We appreciate your business and hope to see you again soon!

April 24, 2024

Dealership Rating
Employee Rating

Best Service in Town Ana was amazing. She helped us out when we didn't think there was any help. Her team went above and beyond to make our car buying experience top notch More

by ange2102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2021

DealerRater Connections Demo Dealer responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 22, 2024

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Employee Rating

Wonderful Experience I had the pleasure of working with Raymond Guzman for my purchase. He was awesome! He made sure she listened to everything I needed ito make my car bu More

by Dguthrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2021

DealerRater Connections Demo Dealer responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Raymond and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 12, 2024

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Employee Rating

Amazing customer service Thank you Charles for getting all the streaks removed from the hood of my car. Streaks have been there every since I got the vehicle in Jan 2015 when More

by ricky433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 10, 2024

Dealership Rating
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Thank you!!! This is my third Bentley. I thought I would not like the 8 cylinder car, as my previous ones were 6 cylinder, but the car drives very well and meets m More

by Nsontora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2021

DealerRater Connections Demo Dealer responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your third Bentley!

April 07, 2024

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Employee Rating

Great place for all service I made my appointment for just a regular oil change and I received that, a car wash and a vacuumed vehicle too. It was a very pleasant surprise to hav More

by JCM5975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 03, 2024

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Employee Rating

Fantastic! I purchased the maintenance program at the time of my lease. I called for an appointment and was taken on time, service completed within an hour. I di More

by MHALEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2021

DealerRater Connections Demo Dealer responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.