I pride myself on a high level of customer service, along with a no-pressure approach to sales. Hi, my name is Ana! I have a background in clinical psychology and higher education, so customer service and customer satisfaction are my top priority. My goal is to make the process of buying and/or selling a car as easy as possible - and I will always buy you a gift when go through this process with me! I look forward to working with you! •También hablo Español • •Também falo Português •
Read moreDealership Experience
1 yr, 10 mos
Industry Experience
1 yr, 10 mos
Languages Spoken
Portuguese
Spanish
246 Reviews
Write a Review246 Reviews of Ana Lima
December 02, 2022
Ana was very helpful, energetic and charming. She listened for the key characteristics of our purchase; hybrid and compact. Unfortunately, after we completed the voluminous paperwork and drove of She listened for the key characteristics of our purchase; hybrid and compact. Unfortunately, after we completed the voluminous paperwork and drove off we realized the car was a rushed decision and poorly made. We have a Lexus 2019 300ESH and love the car. But the UX doesn’t have nearly the appointments, although similar in price -( I realize there’s 5 years difference). We felt there wasn’t the value in the UX, the back seat is too small for an adult and the trunk is tiny. Chris Lima, GM, was terrific. He spent hours with us trying to unwind the deal. We believe he was concerned, creative and worked to find a solution. More
Other Employees Tagged: Christopher Lima , Damon
November 30, 2022
Ana Lima was amazing! She made the process really smooth with great service. Ana goes above and beyond for her customers and tries to help as much as possible. Make sure t She made the process really smooth with great service. Ana goes above and beyond for her customers and tries to help as much as possible. Make sure to ask for Ana! More
November 30, 2022
Working with Ana Lima was an absolute pleasure! Ana was very patient, professional, and she never made us feel pressured. She went above and beyond to make everything go smooth. She is also bilingu Ana was very patient, professional, and she never made us feel pressured. She went above and beyond to make everything go smooth. She is also bilingual which was a huge plus. I recommend Ana 100 percent. More
November 28, 2022
Super helpful, very sweet. Everyone I met here seemed like a genuine person and it made the experience so much easier. Everyone I met here seemed like a genuine person and it made the experience so much easier. More
Other Employees Tagged: Shaun Mathis
November 23, 2022
Everyone is friendly and helpful the environment is comfortable the cookies and drinks are a very nice bonus comfortable the cookies and drinks are a very nice bonus More
Other Employees Tagged: Daryl Williams, Shaun Mathis , Kenny Clark
November 23, 2022
Ana is responsive, understanding, and very helpful. She wasn’t salsey or pushy, but thoughtful and supportive. She wasn’t salsey or pushy, but thoughtful and supportive. More
Other Employees Tagged: Shaun Mathis