
Andrew Buchanan
Service Advisor
Posner Park Chrysler Dodge Jeep Ram
42650 Highway 27
Davenport, FL 33837
29 Reviews
Write a Review29 Reviews of Andrew Buchanan
August 23, 2025
They all were so kind and helpful kept me informed about my car look forward to my next visit my car look forward to my next visit More
Other Employees Tagged: Luis Pabon, Jefrey Sanabria, Lizbeth Perez, Alejandro Ocasio-Rod
April 09, 2025
I bought my car at this center in 2023, I have been servicing my car for 2 years at this center. I want to say thank you for my peace of mind, for the care, recommendations from the masters. Excellent servicing my car for 2 years at this center. I want to say thank you for my peace of mind, for the care, recommendations from the masters. Excellent and quality service! Thank you to all the staff of the salon! I recommend with them you can be happy! More
Other Employees Tagged: Sharon Caruthers, Joe Ocon
February 12, 2025
Thank you for service appointment outstanding Fast and reliable customer service thank you well done my jeep loves you reliable customer service thank you well done my jeep loves you More
Other Employees Tagged: Lizbeth Perez
January 31, 2025
Paul is the best GM ever! !! I would recommend Posner and his guidance to everyone! !! I would recommend Posner and his guidance to everyone! More
Other Employees Tagged: Luis Pabon, Lizbeth Perez , Paul Steel
February 06, 2024
On Saturday 2/3/24 I went to take my Jeeps with my husband for an oil change and comma rotation service. The Jeeps are custom, when they finished the service we noticed that the rims were scratched, m husband for an oil change and comma rotation service. The Jeeps are custom, when they finished the service we noticed that the rims were scratched, mine is a Jeep Wrangler Sahara and a Jeep Mojave. We gave the complaint to the person in the area, they took photos and said on Monday 2/5/24 the complaint would be made with the service manager, still at this point I am waiting for the call from Mr. Thomas Harper if it is possible call Mr.... My husband went yesterday because after doing the service the Jeep Mojave has a strange movement when it goes over 65 miles. They refused to touch the jeep and verify what was happening in it and when he went to talk to Thomas Harper he found him talking dirty about Hispanics with another person in the office, YOU WORK WITH MANY LATINOS TO BE TALKING THAT WAY ABOUT A COMMUNITY THAT MOVES YOUR BUSINESS and a lack of respect for the customers who buy cars there. My husband went to look for the General Manager and he was not in the office. He then finds Thomas Harper sleeping in his office, lying down doing nothing to help my husband with the situation in his Jeep. There are proof photos of Thomas Harper sleeping in his office. My husband asks about my wife's claim about the earrings and the response from one of the employees was that she has to call. I called the dealer several times today to verify the claim and no one answers, I left messages and I still have not received a call or message from her. WELL ANNOYING, we are talking about earrings that cost 3,000 dollars, they are not factory earrings..... and no one does anything. The only person who tried to help WAS Justin Valcarcel (service advisor) and the manager did nothing, he just poked fun at the situation. From today 2/6/24 still waiting for the call...…. More
Other Employees Tagged: Thomas Harpster , Paul Steel, Justin Valcarcel
January 29, 2024
No negative rating for this dealership or I would leave it. Took my 2022 Ram diesel truck in for some warning lights and notices to be repaired while on vacation in Florida. Took in on Wednesday on Monday it. Took my 2022 Ram diesel truck in for some warning lights and notices to be repaired while on vacation in Florida. Took in on Wednesday on Monday I called to check on my truck and they said it required a sensor that would take 8-9 weeks to get. Then they told me that the computer could be reflashed as a temporary fix for the issue. They wanted to charge me almost $900 to reflash, the truck only has 23,000 miles on it, and is still under warranty. They are a rip-off dealership. Will never get my buisness again. More
January 14, 2024
Friendly staff and they were concerned about your visit no matter how minor or major no matter how minor or major More
Other Employees Tagged: Luis Pabon, Jefrey Sanabria, Lizbeth Perez, Alejandro Ocasio-Rod
October 09, 2023
Alec, and team did everything possible to provide us and amazing service, definitely a great team and awesome dealer. amazing service, definitely a great team and awesome dealer. More
Other Employees Tagged: Luis Pabon, Jefrey Sanabria, Lizbeth Perez, Alejandro Ocasio-Rod
