fotostephen 5/12/2013 9:45:28 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Jimmy Chapman Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Posner Park Chrysler Dodge Jeep Ram: I decided on Posner because it is closest to me. I wanted my Jeep looked over and needed an oil change. Because another dealer did not help me out at all, Jimmy was able to explain the maintenance schedule to me, and pull up the info on my Jeep. While my Jeep was being looked over, the rear differential came up as not quite yet needing the oil changed, but I went for it any way. I was told about 45 minutes to get it done and in less than 30 minutes I had my Jeep back. The oil change was done so fast I almost missed it happening. Everybody from Jimmy to the parts department were super nice, and offered answers to questions I had about my Jeep. I am actually sorry I did not buy my Jeep from them, but They will service my Jeep! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Ter0707 5/8/2013 4:21:04 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Ron EdmondsTony ReevesMarcos Vargas Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Posner Park Chrysler Dodge Jeep Ram: I have never had a bad experience at this dealer,we even took our Chevy truck there for service and repairs.I recommend this dealer without reservation... Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Dart2210 5/3/2013 2:00:56 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Jimmy Chapman Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Posner Park Chrysler Dodge Jeep Ram: They were an amazing help and very professional with their jobs. I felt welcomed, and comfortable as soon as I walked in the door. They really worked with me to fix my problems, and helped me resolve the issues I had. I know I will be coming back because of how great of an experience I had! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
janschiesel 5/2/2013 8:47:20 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Ron EdmondsMarcos Vargas Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Posner Park Chrysler Dodge Jeep Ram: Answered all our questions regarding vehicle features and options. They located the exact vehicle we wanted with all the features we wanted in the color we wanted. Very helpful, friendly, and no pressure. Great selection of vehicles on the lot but found what we wanted exactly and brought it to their dealership. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
chinita 4/24/2013 10:05:59 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Shea GipsonElizabeth Harris Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: N/A Pricing: 5 Overall Score: 5.0 My Review Of Posner Park Chrysler Dodge Jeep Ram: Shea was quite informative and very patient with us. He calmly and, to the point, put all of our info together to enable our puirchase. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
belkis01 4/20/2013 11:37:48 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Murray Hall Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Posner Park Chrysler Dodge Jeep Ram: The experience was great .The employers were very friendly and professional. We are going to recommend this Dealer with our friends because is they have an excellent service. Thank you!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
rdomanico 4/15/2013 11:18:13 AM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Fred Cowboy PollardMarcos Vargas Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Posner Park Chrysler Dodge Jeep Ram: My husband and I have been searching for a while now for a Heavy Duty truck to replace the one we had (2002 Chevy 2500HD). We drove over an hour and a half (81 miles) to look at a used Chevy 2500HD they had on their lot. Right when we pulled in Cowboy came out to greet us and 5 minutes later had us on the road test driving the truck. I wasn't impressed with the design of the cabin but my husband liked it. So I asked Cowboy to get us a trade in quote on our truck. While roaming around waiting (took about 10 minutes to get the trade in value), I noticed a brand new Dodge they had for sale that was marked down. Long story short, we bought the new Dodge instead. What impressed me most were four things. 1. We never felt pressured by Cowboy to buy anything and he was extremely knowledgeable about trucks; Ford, Dodge, Chevy; diesel, gas, etc. We learned a lot from him and it was honest information that sometimes made the truck he was trying to sell us look unfavorable. But he wanted us to know everything we could possibly need to know before we bought something. He is one of the best sales reps I've ever worked with. 2. The Financing Manager was fantastic. When he presented the loan rates to us and I wasn't satisfied, he spent another hour working with various banks to get it lower. When the payments weren't where I wanted them, he never made us feel uncomfortable. He passed the hour with us by talking about various things, joking around, and making the whole experience not so bad (I won't say enjoyable because buying a car never is!). 3. These guys don't just throw a trade in number at you. They took the truck for a drive, looked it over from top to bottom, pulled a Carfax report, and gave us the 2nd highest figure we'd been given so far. It made me feel better about the used cars they are selling (even though I didn't buy one) since I know they did their homework before taking it in on trade. 4. The price we paid for this truck (before trade) was the lowest I've seen so far and the lowest I can find on the internet after. I feel confident we bought a fantastic truck at a fantastic price!I would and will recommend these guys to ANYONE looking to buy a new car. It was worth the drive all the way around! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
madddog 4/14/2013 11:23:10 AM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Connie BennettTony ReevesMarcos Vargas Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Posner Park Chrysler Dodge Jeep Ram: My wife and I first visited the dealership when we saw a used vehicle that we wanted information about. We were approached by Connie Bennett who was friendly but "laid back". This lady was not pushy, but extremely helpful and treated us with great respect. We test drove 2 used cars and chose a Hyundai Sonata. Connie seemed quite capable and informative during our "negotiations" with the manager, Tony Reeves. We expected to be pressured about the price, but found Tony to have the same approach as Connie. We left that day without making a purchase because we couldn't get together on price. We returned today because of the great treatment we received on the first visit and were successful in putting a deal together.This is the first time in a very long time that we have been in a car dealership where all the people involved in the process treated us with such a high level of courtesy and respect. When we tried to do the deal on the first visit and were unable to, we left the dealership with our dignity intact. We returned because of the great customer service we were shown the first time around.I would highly recommend this dealership and it's staff, particularly our sales rep, Connie Bennett and the manager, Tony Reeves. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
sbevers1 3/10/2013 11:01:09 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Ron Edmonds Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Posner Park Chrysler Dodge Jeep Ram: Mr. Edmonds helped us with a great attitude and patience to find the perfect fit for our comfort and finance limit. Kudos for his friendly approach to offer his service when we walked in just to take a look. My husband and I did not want to make a decision with the first dealer but we did because of the great service. Thank you. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
jwirth63 3/9/2013 8:35:29 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Shea Gipson Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Posner Park Chrysler Dodge Jeep Ram: Was extremely helpful in helping us purchase a new vehicle to replace previous vehicle which was totaled after a hit and run. Highly recommend this dealership and Shea!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review