155 Reviews of Andrew Nagler
April 23, 2024
Andrew has always gone above and beyond our expectation. In a world were customer service is lacking Andrew proves that customer service is alive, he provides service at a high level. Andrew has always an In a world were customer service is lacking Andrew proves that customer service is alive, he provides service at a high level. Andrew has always answered all questions and concerns that we have ever had. He is always able to get me in for service even when I call last minute. I personally will not bring my car in if Andrew is not in the office to help, he has definitely set a high standard. More
April 17, 2024
I've had a very positive experience working with Andrew. He is a consummate professional and proactive about communicating and keeping me informed on the status of my vehicle that is being serviced. He is a consummate professional and proactive about communicating and keeping me informed on the status of my vehicle that is being serviced. More
April 16, 2024
Andrew communicates with me, informing me of my car repairs and maintenance. He clearly explains the details needed for my car. He conveys genuine concern regarding my satisfaction with my car repairs repairs and maintenance. He clearly explains the details needed for my car. He conveys genuine concern regarding my satisfaction with my car repairs and maintenance. Everything was handled professionally and promptly with my service. More
April 16, 2024
Fantastic service from Andrew. He was very involved and made everything easy. I was very happy! My only complaint was my car was not as clean as I expected it to be (based on pa He was very involved and made everything easy. I was very happy! My only complaint was my car was not as clean as I expected it to be (based on past history). Tires, wheels and interior did not seem to be touched. More
March 30, 2024
Andrew has done an exceptional job overseeing service for my RC 350. I will always bring my car back to Andrew and Westside Lexus. Additionally, Mark Thomas oversaw some repair work in the collision center a my RC 350. I will always bring my car back to Andrew and Westside Lexus. Additionally, Mark Thomas oversaw some repair work in the collision center and did an outstanding job. The only disappointment was the rental car experience with Enterprise. The agents performed the worst I have ever experienced and hope changes will be made to the staff. More
Other Employees Tagged: Mark Thomas
March 27, 2024
I've been taking my SUVs in for service at Westside Lexus for years and have never been disappointed. Andrew Nagler is an excellent service advisor who listens and treats you respectfully and professionally for years and have never been disappointed. Andrew Nagler is an excellent service advisor who listens and treats you respectfully and professionally while making sure the work is done correctly and in a timely manner. I plan to continue working with Andrew and Westside Lexus in the years to come. More