Read Reviews Westside Lexus

Westside Lexus

Westside Lexus

12000 Old Katy Rd
Houston, Texas 77079


(800) 374-4021

Westside Lexus
Manufacturer: Lexus

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.5

24-Month Rating

based on 124 reviews

4.9

4.9 out of 5

129 lifetime reviews

Westside Lexus

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JFKeys
5/22/2013 9:51:35 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
manager was Josh
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    4
  • Overall Experience:

    N/A
  • Pricing:

    3
  • Overall Score:

    3.8

My Review Of Westside Lexus:

While my car was in service from Saturday till Monday morning I used a vehicle that Josh gave me, so, it was good expirience and tes-drive of Lexus RX 350, now I know, which car I am going to by next year.

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smkraft
5/20/2013 8:55:01 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kyle Pender
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Westside Lexus:

My experience was extremely pleasant. Kyle Pender and all of the personnel I interacted with were curteous and kind. Kyle is very knowledgeable of the Lexus auto models and helped me to decide what exactly I wanted. My experience when I picked up my new vehicle was very positive. Kyle helped me to set up the Bluetooth connections as well as the other electronic features of the vehicle.

Mike Schaeffer was also very good to work with and helped with recommendations for additional options while signing finance papers.

I would definitely recommend Westside Lexus to friends and coworkers as well as sending them directly to Kyle.

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Owais
5/18/2013 1:16:45 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chong Lee
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Westside Lexus:

Wonderful experience and will highly recommend others. I am very impressed by the service provided by Ms Chong and the Manager Bob. will buy my second car from westside lexus as well.

The personal attention recieved and efforts put in to please the customer was outstanding. I was not happy with the first car I bought, i was facilitated nicely for an alternate option.

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tedwil
5/17/2013 7:29:41 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alex Winnicki
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Westside Lexus:

Alex was very easy to work with. He found the exact vehicle we wanted. He spent time to fully inform me about the vehicle, worked with us on the price and gave me a full "exit briefing" showing me how to operate everything who my service advisor will be, and who to contact with audio questions.

This is the third Lexus we purchased from Westside. The reasons are (1) the quality of the Lexus product, (2) the positive experience we had with Alex on our previous purchase, and (3) Dave Haas our service consultant. Our Lexus experience has been first class throughout.

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ATran1972
5/17/2013 7:22:38 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Westside Lexus:

The experience I had at the service department has earned my business for years to come. Matt was very informative and kept me up to date with the repairs on my vehicle. Thanks Matt!

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davidd1220att
5/5/2013 6:04:31 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Curtis Damiani
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Westside Lexus:

Curtis Damiani has a Friendly yet Business Approach. My vehicle requirements evolved over time, yet Curtis had patients and subtile persistence and guided me through the various options available from Lexus. A Great Experience!

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susanaune
5/2/2013 8:25:38 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James Vu
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Westside Lexus:

I really appreciated James updating me every week while my car was on order. He also gave a great demonstration of the car before we drove off the lot. He even preset some of the features which I appreciated.

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SARAKERLEY
5/1/2013 3:04:53 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Stephen Davis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Westside Lexus:

Mr. Davis is very friendly and easy to work with. I would definitely recommend this dealership and Mr. Davis.
The dealership is convenient to my home.

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kfranz
4/29/2013 8:44:02 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeffery Byers
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Westside Lexus:

Jeffery was a huge help in assisting me to find a car that I loved at a price I was comfortable with. He was very friendly, knowlegeable, and made sure I was taken care of.

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karenglave
4/27/2013 7:22:49 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Moe Mohammed
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Westside Lexus:

I called before my visit. The salesman Moe, checked out the vehicles I had seen in their on-line inventory. He called when he said he would with accurate information. Super nice guy but not too pushy. I never had to walk around the lot like some dealers have you do. The car I wanted to look at was brought to the door for me. Financing went further than they needed to getting my payment to where I wanted it to be. I would definitely recommend Westside Lexus.

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Reviews 11-20 >>