Andrew Saenz
Andrew Saenz at Galleria BMW

Andrew Saenz

Service Advisor

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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4.9
112 Reviews
4.9

112 Reviews

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112 Reviews of Andrew Saenz

December 23, 2025

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Employee Rating

Our experience with galleria bmw was outstanding. Dawn was the best sales person very knowledgeable and patience the overall experience was seamless. Ryan (the genius guy) was also outstanding with s More

by Suzie
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina, Amy Lancaster , Ryan Light

Dec 23, 2025

Galleria BMW responded

Thank you for the wonderful review! We’re thrilled to hear that your experience with Galleria BMW was outstanding. Dawn’s knowledge and patience truly make a difference, and we’re glad she helped make the process seamless for you. Ryan will also be happy to hear your kind words—his expertise and willingness to help are invaluable to our team. We sincerely appreciate your recommendation and look forward to welcoming you back in the future.

November 12, 2025

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This is the 3rd car I’ve bought from Sonya and the second from Galleria. She really takes the time to get to know her customers and Galleria’s service department is great. They really go above and beyond t More

by erpinkerton
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sonya West, Billy Herbert

Nov 14, 2025

Galleria BMW responded

Thank you so much for your continued trust and for sharing your experience with us. We’re honored that this is your third vehicle with Sonya and your second with Galleria — relationships like this mean everything to us. We’re delighted to hear that Sonya’s personal care and attention continue to stand out, and that our service department has gone above and beyond to support you and your family. Providing that level of comfort and consistency is exactly what we strive for. We truly appreciate your loyalty and look forward to being here for you for many miles to come. If you ever need anything, please don’t hesitate to reach out!

November 10, 2025

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We love the car; soya has been great to me for over 6 years. I have enjoyed my relationship with Galleria very much. More

by Jeff.posey
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sonya West

Nov 14, 2025

Galleria BMW responded

Jeff, Thank you so much for sharing your feedback! We’re thrilled to hear that you love your car, and it means a great deal to us that Sonya has continued to provide you with great service over the past six years. Building long-term relationships like this is exactly what we strive for at Galleria, and we’re grateful for your trust and loyalty. If you ever need anything in the future, we’re always here to help. Enjoy the new ride!

November 06, 2025

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The dealership exceeds expectations! Friendly and helpful staff. They pay attention to customer needs and create a unique experience. Thanks Sonya West! More

by Cdb1224
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sonya West , Cody

Nov 09, 2025

Galleria BMW responded

Thank you so much for your kind words, business, and trust! We truly could not be more pleased to hear that you had such a unique, 5 star, and overall wonderful time working with our dealership and team. We really appreciate you, and we hope to continue to work with you in the future!

November 01, 2025

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Sonya as like meeting a new friend. She knew what I would like and what I would not. She’s knows the cars too! More

by danyelle4au
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Recommend Dealer
Yes

Other Employees Tagged: Sonya West

Nov 03, 2025

Galleria BMW responded

danyelle4au, Thank you so much for sharing such kind words and such a wonderful picture! We truly could not be happier to hear that you had such a friendly and overall just great time working with Sonya and our dealership. If there is anything else that we can assist you with, please do not hesitate to reach out. Welcome to our Galleria BMW Family!

November 01, 2025

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Sonja was incredible to work with. She’s so helpful and patient through the buying process. We’ve owned several BMW products and we decided to purchase again for three reasons. Sonja, More

by Brad Morgan
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sonya West , Jacob Byrd

Nov 03, 2025

Galleria BMW responded

Thank you so much, Brad! We’re thrilled to hear that Sonya, Andrew, and Jacob helped make your experience such a positive one. It means a lot to know that their dedication and care continue to earn your trust and loyalty. We truly appreciate your continued support and are grateful to have you as part of the Galleria BMW family!

October 31, 2025

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Hello! I have been a Galleria BMW customer since 2017. Between myself and my three adult children , we have purchased Eight new BMW vehicles from Sonya W More

by Kathy Keel
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Nov 03, 2025

Galleria BMW responded

Thank you so much, Kathy! We truly appreciate your loyalty and the trust you and your family have placed in us over the years. It’s wonderful to hear how Sonya has consistently provided such a comfortable and dedicated experience with every purchase. Eight BMWs is an incredible milestone—thank you for being such a valued part of our Galleria BMW family! We look forward to helping you and your family with many more in the future.

September 26, 2025

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We have been repeat customers for. Few years now and it is only because of Michelle and Austin. Service personnel are great as well. More

by melyoung60
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: MICHELLE LADNER, Austin Watts, Billy Herbert , austin - Sales

Sep 26, 2025

Galleria BMW responded

melyoung60, Thank you so much for your continued business and trust. We really appreciate your kind words about Michelle, Austin, and our service department. If there if anything else that we can further assist you with, please do not hesitate to reach out! We are so grateful to have you as part of our Galleria BMW Family!

July 01, 2025

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We are very grateful for the great service we received last Thursday, we are from PA and were driving our 430xi on I-10 when I hit a pothole and ruined a tire. We called BMW roadside assistance, they dire More

by Hbk2scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Galleria BMW responded

Hbk2scott, We are so pleased to hear that we were able to improve this unfortunate situation for you. Thank you so much for taking the time to share this. If there is anything that we can further assist you with, please do not hesitate to reach out to us. We really appreciate you!

June 23, 2025

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Galleria BMW never fails to exceed expectations! All of the staff are friendly and so helpful! Sonya is so knowledgable and does an amazing job at finding you exactly what you’re looking for! More

by ALANACAD16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonya West, Ryan Light , Jacob Byrd

Jun 24, 2025

Galleria BMW responded

ALANACAD16, Thank you very much for sharing this. We truly could not be happier to hear that we always exceed your expectations and provide you with a friendly and helpful experience. If there is anything else that we can assist you with in the future, please do not hesitate to reach out. We are so grateful to have you as part of our Galleria BMW Family!

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