Andrew Saenz

Galleria BMW responded

Thank you for the wonderful review! We’re thrilled to hear that your experience with Galleria BMW was outstanding. Dawn’s knowledge and patience truly make a difference, and we’re glad she helped make the process seamless for you. Ryan will also be happy to hear your kind words—his expertise and willingness to help are invaluable to our team. We sincerely appreciate your recommendation and look forward to welcoming you back in the future.

Galleria BMW responded

Thank you so much for your continued trust and for sharing your experience with us. We’re honored that this is your third vehicle with Sonya and your second with Galleria — relationships like this mean everything to us. We’re delighted to hear that Sonya’s personal care and attention continue to stand out, and that our service department has gone above and beyond to support you and your family. Providing that level of comfort and consistency is exactly what we strive for. We truly appreciate your loyalty and look forward to being here for you for many miles to come. If you ever need anything, please don’t hesitate to reach out!

Galleria BMW responded

Jeff, Thank you so much for sharing your feedback! We’re thrilled to hear that you love your car, and it means a great deal to us that Sonya has continued to provide you with great service over the past six years. Building long-term relationships like this is exactly what we strive for at Galleria, and we’re grateful for your trust and loyalty. If you ever need anything in the future, we’re always here to help. Enjoy the new ride!

Galleria BMW responded

Thank you so much for your kind words, business, and trust! We truly could not be more pleased to hear that you had such a unique, 5 star, and overall wonderful time working with our dealership and team. We really appreciate you, and we hope to continue to work with you in the future!

Galleria BMW responded

danyelle4au, Thank you so much for sharing such kind words and such a wonderful picture! We truly could not be happier to hear that you had such a friendly and overall just great time working with Sonya and our dealership. If there is anything else that we can assist you with, please do not hesitate to reach out. Welcome to our Galleria BMW Family!

Galleria BMW responded

Thank you so much, Brad! We’re thrilled to hear that Sonya, Andrew, and Jacob helped make your experience such a positive one. It means a lot to know that their dedication and care continue to earn your trust and loyalty. We truly appreciate your continued support and are grateful to have you as part of the Galleria BMW family!

Galleria BMW responded

Thank you so much, Kathy! We truly appreciate your loyalty and the trust you and your family have placed in us over the years. It’s wonderful to hear how Sonya has consistently provided such a comfortable and dedicated experience with every purchase. Eight BMWs is an incredible milestone—thank you for being such a valued part of our Galleria BMW family! We look forward to helping you and your family with many more in the future.

Galleria BMW responded

melyoung60, Thank you so much for your continued business and trust. We really appreciate your kind words about Michelle, Austin, and our service department. If there if anything else that we can further assist you with, please do not hesitate to reach out! We are so grateful to have you as part of our Galleria BMW Family!

Galleria BMW responded

Hbk2scott, We are so pleased to hear that we were able to improve this unfortunate situation for you. Thank you so much for taking the time to share this. If there is anything that we can further assist you with, please do not hesitate to reach out to us. We really appreciate you!

Galleria BMW responded

ALANACAD16, Thank you very much for sharing this. We truly could not be happier to hear that we always exceed your expectations and provide you with a friendly and helpful experience. If there is anything else that we can assist you with in the future, please do not hesitate to reach out. We are so grateful to have you as part of our Galleria BMW Family!